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“Amazing time with kids!” 5 of 5 stars
Review of Paradise Point Resort & Spa

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Paradise Point Resort & Spa
4.0 of 5 Resort   |   1404 Vacation Road, San Diego, CA 92109 (Mission Bay Park)   |  
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Ranked #105 of 269 hotels in San Diego
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Amazing time with kids!”
5 of 5 stars Reviewed February 4, 2013

It was my 8-year old Daughter's birthday and we were treated like rock stars! We received cookies at check in and were upgraded to a bungalow. The front desk service was amazing, as was speedy room service, and what great prices- great kids menu!!! Making S'mores at the beach on a fire pit was a highlight. Highly recommend this hotel to anyone traveling to San Diego! Both romantic for couples or lots of fun things to do if traveling with kids! We will be back!

Room Tip: DEFINITELY get a room at the beach- either an Ocean side suite or an Ocean side bungalow. RIGHT AT T...
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  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marco M, General Manager at Paradise Point Resort & Spa, responded to this review, February 11, 2013
We are delighted you chose our island as the backdrop for your daughter’s 8th birthday celebration, and appreciate you taking the time to write about it. Our tropical playground offers an array of recreational activities for the whole family and making s’mores on our beach bonfire pits is not to be missed. We look forward to delivering the same stellar, speedy service when you return to Paradise!

Best,
David Hall, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (605)
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Merrick, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed February 2, 2013

I spent a couple of nights here for a wedding that was taking place at the resort. I wouldn't say the rooms are super fancy, but the room was nice. Being in Mission Bay in San Diego, I would say that the experience showed just how beautiful San Diego is. The resort itself really felt like paradise - being able to walk around, sit by the beach, play basketball/tennis, and go swimming, it was just a perfect weekend. The cocktail hour of the wedding was held on the porch overlooking the bay at Sunset and it may have been the most beautiful view I can remember. The only negative I found were that there some issues with water pressure in my room. The place is not cheap, but you are getting a great experience.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Forest Hills, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 1, 2013

I went to Paradise Point for a friend's wedding and it was an amazing weekend! The guest rooms were beautiful. The property was exquisite and the staff was very friendly. I enjoyed eating at the casual restaurant, swimming in the pool, and climbing the big tower. Would definitely go back.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thousand Oaks, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 31, 2013

I was AMAZED at this secret resort and felt like a celebrity hiding from the masses. The grounds are beautifully kept with a tropical feeling and the staff were very energetic and helpful. I don't normally write such great reviews about places but this place is beautiful. My boyfriend and I had a very close view of the water from our bedroom with the doors open to the patio while we enjoyed the fireplace. The room was earthy, natural with hardwood floors and wood ceilings. Decorated with nature taken into consideration. The parking fees that people speak of is not manditory. You don't have to park there. It just helps keep the resort island like without all the cars around. I don't know. I just loved it. It was only a two hour drive for me instead of a plane trip to luxury.

Room Tip: Bay side room is the best..with the fireplace :) Even in t he rain. In fact, that was very romantic!
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Stayed January 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii
Top Contributor
115 reviews 115 reviews
32 hotel reviews
Reviews in 36 cities Reviews in 36 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 31, 2013

stayed for a business conference for 3 days. two of those days i had to walk to my room in the rain only to find my card key didn't work. most of it was my fault because the key reacted to my phone, ipad and wallet apparently. ducks everywhere, but that meant duck poop too. outside of bungalows looked older but inside very modern. bathrooms were a bit worn, paint was peeling in the re-painted bathtub. nice layout with the bathroom and closet area hidden. ducks came to the sliding door to tap with their beaks for lunch. meeting area well appointed and staff always asked if i wanted a ride. maybe if i had kept my room key in my badge around my neck i would have had a better experience. ate at the barefoot lounge which was $22 for 3 beers. decided not to eat at the other restaraunt as they highlighted duck dishes - oh my! beautiful floors were cold in the morning. wish they had provided house slippers. i registered with one credit card but charged it on another. when i got home the hold was still on the first card and paid out on the second. did not have time to enjoy the spa or grounds which looked lovely.

Room Tip: saw friends had a fire pit outside their room which was good for parties, but bad if you're not...
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 30, 2013

Absolutely beautiful and well kept grounds...a little slice of the tropics. They have tons of fun activities for the whole family...really, you never have to leave the resort. However, everything is at a cost. It certainly isn't an all-inclusive, and the added parking and resort fees seemed a little steep and deceptive. Also, the cleaning/maid service was horrible.

When we first checked into our room, the area rug hadn't been vacuumed; it had sand and other particles all over it. Also, the mirror in the bathroom had what appeared to be lotion or make-up smeared on it. We were disgusted and wondered what else they had short-cut in the process of prepping our room. So we asked the front desk to send someone to clean it, and it took at least 3 hours for them to respond and rectify the situation. This was entirely too long of a wait. For being such a nice resort, I was appalled that they wouldn't take more pride in cleanliness of the rooms and that their response time lagged so much...after all, this was our first impression. I also couldn't believe what I learned over the course of our stay...that the maids don't even carry a vacuum with them, only a broom, despite the area rugs found in each of the rooms.

I would stay here again, but only if I can be guaranteed a clean room.

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marco M, General Manager at Paradise Point Resort & Spa, responded to this review, February 18, 2013
Jennifer, we appreciate your review of your recent stay. We regret to hear that the cleanliness of your room was not up to par upon arrival. Furthermore, we sincerely apologize that it took so long for us to resolve the issue. I assure you that this situation is not representative of the experience we offer at our resort; we look forward to welcoming you back soon so we can have the opportunity to demonstrate the outstanding service we are known for.

Best,
David Hall
General Manager
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San Francisco, California
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 30, 2013

Love this place...have stayed probably a dozen times over 30 years...but I have to say that almost every time there is frustration with the reservations and front desk team.

They are inflexible (even coming with a group of rooms won't let you try to group them in the same area as "rooms are only assigned on the day you arrive" for example). They are usually grumpy/snotty in their tone, really seem like they don't want to be bothered.

I keep saying that I probably won't come back due to this...but we have so many great memories of the rest of the place that we come back.

If they could just fix this one area they would get 5 circles from me every time.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Paradise Point Resort & Spa

Address: 1404 Vacation Road, San Diego, CA 92109
Phone Number:
Location: United States > California > San Diego > Mission Bay Park
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 On the Beach Hotel in San Diego
#22 Spa Hotel in San Diego
#26 Luxury Hotel in San Diego
#48 Business Hotel in San Diego
#56 Family Hotel in San Diego
#60 Romantic Hotel in San Diego
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Paradise Point Resort & Spa 4*
Official Description (provided by the hotel):
Tucked away on gentle Mission Bay, this luxurious 44-acre island resort features comfortable, California bungalow-style rooms amidst lush, tropical gardens and lagoons. Here at this AAA Four-Diamond San Diego hotel, you can explore one mile of beach, five swimming pools, and enjoy various amenities including tennis courts, an 18-hole putting course, beach cruisers, bonfire pits, and a private marina equipped with sailboats, jet skis, and kayaks. Dine at one of two waterfront venues, then relax and refresh at the plush spa with a treatment from Hawaii, Fiji, Thailand, or Bali. Secluded yet centrally located, the hotel is minutes from top attractions including SeaWorld, Old Town, the San Diego Zoo, and Gaslamp District. ... more   less 
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Also Known As:
Paradise Point Resort And Spa
Paradise Point Hotel San Diego
Paradise Point San Diego

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