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“San Diego Paradise” 4 of 5 stars
Review of Hilton San Diego Resort & Spa

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Hilton San Diego Resort & Spa
4.0 of 5 Resort   |   1775 East Mission Bay Drive, San Diego, CA 92109 (Mission Bay Park)   |  
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Ranked #103 of 270 Hotels in San Diego
Keller, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“San Diego Paradise”
4 of 5 stars Reviewed July 24, 2013

This Hotel is in close proximity to Downtown and San Diego attractions. It has a great bay view and tropical feeling. You can sail, swim and jet ski just a short walk from your room. They offer a great Happy Hour and the food is very good. A nice get away for business and very relaxing for couples and family.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMissionBay, Manager at Hilton San Diego Resort & Spa, responded to this review, July 25, 2013
Thanks for being a guest of our Hilton Resort and for taking the opportunity to share such glowing words with us. "Paradise" is a great summation for our region and offerings, and it was a pleasure to share our waterfront oasis with you. Whether for business or leisure, as a family or a couple, we love to create a custom experience for each of our guests, and our expansive property of amenities affords for so many options. Please be sure to reach out the next time you visit the area; we'd love to foster more San Diego memories for you!
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1,736 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (432)
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English first
Western Springs, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 24, 2013

Family-friendly and also great for couples. Perfect location on the bay. Extensive water sports available from hotel; pool is great, many children's activities, but spread out so as not to be too noisy; had a great cover band at the pool bar during the afternoon. Walking/running/biking path around the entire bay. Close to airport, shopping, Old Town and downtown. Restaurant/coffee shop very, very good. Did not use spa.

Room Tip: Be sure the view you request is the view you get.
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMissionBay, Manager at Hilton San Diego Resort & Spa, responded to this review, July 25, 2013
Thanks for being our guest and for taking the time to exalt the many great elements of our waterfront resort! It's a huge pleasure to share our many amenities with you, and we're happy to hear that you were able to take advantage of so many of them, including our prime location to so many of the area's attractions. We look forward to sharing more of our property and region with you, and we hope that you'll reach out to us again the next time you return to San Diego!
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Chula Vista
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 23, 2013

Staying in this property is fun for families with children because of the access to the beach. Also, kids are allowed to bring inflatables to the pool which is large and can accommodate them. My experience with the personnel was very positive and everyone is there to assist you and help you enjoy your stay.

Room Tip: I've stayed in this property twice and in both cases the rooms were quiet.
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMissionBay, Manager at Hilton San Diego Resort & Spa, responded to this review, July 24, 2013
Thanks for being our guest and for taking the time to share such kind words with us. We love our families, and it's an extreme pleasure to be able to provide you with a wealth of activities and amenities within our resort. In addition to our pool and waterfront access, we also feature dive-in movie nights, s'mores bonfires, and a wealth of other options that we hope you were able to enjoy. If not, we look forward to sharing these and so much more with you in the future, and we hope to see you and your family again soon!
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Dallas, Texas
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 22, 2013

I got a great deal on this hotel by booking a no cancellation stay. This hotel is NOT on the ocean. It is on a bay so you will need to rent a car in order to get to the ocean. I recommend a bay view from the 6th floor of the tower - Very nice and we could see fire works from our balcony every night. It was clean but older so don't expect luxury. Pool is very nice and staff was very friendly and helpful. I highly recommend a kayak tour out of LaJolla with a company called OEX. It was a great experience. This hotel is centrally located to everything we wanted to do. Was a great 5 night stay.

Room Tip: Bay View from 6th floor.
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMissionBay, Manager at Hilton San Diego Resort & Spa, responded to this review, July 23, 2013
Thanks for being a guest of our Hilton Resort and for taking the time to share your experience with us, Janel. I'm happy to hear that you enjoyed your stay and that our hospitable team and unparalleled views lent themselves to a memorable experience. We look forward to sharing more of our property with you, and we hope to hear from you again the next time you return to the area.
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San Diego, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 22, 2013

I recently stayed at the Hilton on Mission Bay with my two kids. My kids and I got a cabana for the day and the service was great! Alex set up our cabanna and checked on my kids and I throughout the day to make sure we had what we needed. He even told us about a movie night where my kids could swim in the pool and watch a movie at the same time. We appreciated the tip and would defintely recommend it to anyone with kids staying at the Resort.

We also had a great experience with Patrick at the pool who told us about smores night where my kids could hang out by a bonfire on the beach and make smores! He made us feel very comfortable and welcome. Smores night was a perfect family experience. I would come back to this resort in a heartbeat!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMissionBay, Manager at Hilton San Diego Resort & Spa, responded to this review, July 23, 2013
Many thanks for being our guest and for taking the time to share your experience with us, Marie. We're so glad to have been able to share our many family-friendly amenities with you and yours, and I'll be certain to pass your kind words along to our team for their support and attention to detail. S'mores night surely is a trademark favorite of so many of our guests, as are the nightly fireworks from nearby SeaWorld. We hope that you were able to enjoy these as well, and we look forward to your return and to sharing more of our special property with you!
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New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 22, 2013

The grounds themselves are very nice. The pool is surrounded by waterfalls and fire pits and if traveling during summer months, you have a great view of Sea World's fireworks. All rooms come with balconies and the rooms themselves are very nice and modern. The people who work there are helpful and nice.

Here is where the trickery comes in: you have hidden fees that pop up at the end of the trip. Upon checking in, behind room keys and coupons, you will see a little paper. Turn it over- you are charged $20 a day for things that are "complimentary" or events you may not participate in. For instance, the gym is complimentary and says so on the folder, but the $20 a day covers the fitness area. If it is to clean and maintain, that's fine. But a little warning upon booking and if not that, at least arrival would be nice. The wifi isn't great, but that, too, is included in you total. That's your warning.

Do not eat on site. No, you do not have restaurants that are in walking distance or on the bay. You will need to take a cab. The resort isn't dumb, and that's why a standard bag of almonds that are typically 1.99 in a grocery store are 5.00 there. 2 salads, 2 mimosas and a small cup of fruit =$80.00 at the restaurant. Don't believe me and feeling adventurous? Then go for it. Again, I warned you.

I, like others, am not a fan of getting ripped off. And that is exactly what I felt was being done at this place.

  • Stayed July 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMissionBay, Manager at Hilton San Diego Resort & Spa, responded to this review, July 23, 2013
Thanks for visiting our resort and for taking the time to share your stay with us. While I'm glad to hear that you enjoyed our facilities and the incomparable views afforded by our waterfront setting, I'd like to apologize for any unexpected fees incurred during your stay. We aim to be entirely forthright with our resort fee, and it's our hope that guests are able to experience the many amenities it affords for across the span of our property. In addition to our fitness center and recently upgraded wifi, numerous other waterfront activities and daily happenings are sustained by this marginal charge. That said, I can appreciate your frustrations if you were unable to to take advantage of these many amenities, and we hope that you'll return again to experience more of the all-encompassing offerings of our one of a kind resort. Many thanks again for your time and review; your feedback certainly helps us to learn and grow.
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New York City, New York
Contributor
13 reviews 13 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 22, 2013

we are from New York City and look forward to spending vacation time at this resort and spa.--this is our 4th trip to this Hilton hotel--we are drawn by the beautiful lush green grounds facing Mission Bay, beautiful accommodations, very friendly staff, excellent spa facilities, - we always have great weather---restaurant has great menu and is very accommodating should we want any food not shown on the menu--we are retired and travel extensively so have experienced many hotels--we put the Hilton San Diego Resort and Spa at the top of the list for a memorable experience--Irving Skydell and wife

Room Tip: suites facing the Mission Bay--beautiful to watch rising and setting of the sun-----
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMissionBay, Manager at Hilton San Diego Resort & Spa, responded to this review, July 23, 2013
Many thanks for being a loyal guest of our Hilton Resort, Irving. It's an extreme pleasure to host you and your wife, and it's an honor to share our special property with you. We look forward to your return and to the opportunity of creating many more memories alongside you, and we hope to hear more from you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton San Diego Resort & Spa

Address: 1775 East Mission Bay Drive, San Diego, CA 92109
Phone Number:
Location: United States > California > San Diego > Mission Bay Park
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 On the Beach Hotel in San Diego
#21 Spa Hotel in San Diego
#25 Luxury Hotel in San Diego
#63 Business Hotel in San Diego
#66 Family Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton San Diego Resort & Spa 4*
Number of rooms: 357
Reservation Options:
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Also Known As:
Hilton San Diego Hotel San Diego
Hilton San Diego Resort And Spa
Hilton Hotel San Diego

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