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“First Class Hotel” 5 of 5 stars
Review of Hilton San Diego Resort & Spa

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Hilton San Diego Resort & Spa
4.0 of 5 Resort   |   1775 East Mission Bay Drive, San Diego, CA 92109 (Mission Bay Park)   |  
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Ranked #101 of 268 hotels in San Diego
Carshalton, null, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“First Class Hotel”
5 of 5 stars Reviewed April 16, 2013

Really enjoyable stay. Pleasant surroundings and friendly helpful staff. Room was nicely furnished with a balcony overlooking the gardens. The pool area was clean and inviting. My rating would be 9/10. I would have given 10/10 if it wasn't for the $33 per night charge to park my car in the complex.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (413)
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 15, 2013 via mobile

We chose this place on the recommendation from friends and so glad we did. We brought our kids for Spring Break to relax at the pool, go to Seaworld, and go to the zoo. This was the ideal location for all of these things. And the staff were all so nice!

We started our stay with a relaxing day at the pool and then went for a surrey ride around the bay. For anyone that's never ridden a surrey it's a bike that seats 4 people. It takes a lot of energy to keep the thing going! I wouldn't recommend it for anyone that's not looking for a good workout. After dinner at the restaurant, which was really good but the menu was a little fancy for our tastes, we went to the hotel sponsored bonfire on the beach with s'mores. It was a wonderful event and just as we were about to leave one of the hotel's staff told us to wait a few minutes because there would be fireworks at Seaworld that we could see from the beach. Nice treat!

The hotel is close to everything, but also a nice place to just stay in. Lots of reviews complain about the parking fee but we were told this upfront when we made the reservations and were OK with it since it seemed par for the course for the resorts in the area. No one likes to pay, but it's just part of the deal.

Great service, clean rooms, convenient location, and lots to do. We'll be back!

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed April 15, 2013

We were a bit apprehensive about staying at the Hilton resort after reading some of the reviews on here but we were very pleasantly surprised and could not understand some of the criticisms, that's why i felt compelled to write this review. The staff were friendly and accommodating and settled us into our room quickly, which was modern, spacious and clean, with a good powerful shower - perfect. I can't speak for others, but as British Virgin holidays customers we did not pay for parking. The free Wifi worked well too. The pool and bar areas are beautiful and you're made to feel very relaxed by the friendly staff. From these areas there are lovely views over Mission Bay - which is not the sea, but is very tranquil with plenty to do including water sports and play areas for children. We had a car so found the location perfect for San Diego (gaslamp district, balboa park, sea port village) and for Mission Beach/Ocean beach areas. We also made use of the tennis courts which are free and well kept. The food in the restaurant is excellent, but you pay for what you get so it's quite pricey. Breakfast was very good with a huge selection, the buffet was 17 dollars each but young children eat free - which worked out well for us on the occasions we had it as our 16 month old and 5 year old are very good eaters!! Overall the Hilton resort and spa is an excellent hotel in a good location and friendly staff.

Room Tip: Go for a room that isn't in the 'tower' if possible - preferably with a bay view :)
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
1 of 5 stars Reviewed April 14, 2013 via mobile

I have never stayed in an hotel as bad in my life i would not give it a 2* only think good about this So called Hotel is the staff and nice pool. I got a new hotel the next day . Arrived in hotel to be asked did we want an upgrade well yes we thought god id hate to see wat room was like before we up graded. 5 different rooms we looked at all so dirty the halls where like somthing you see in an hotel bed sit. After picking a room we still wer not happy with we had a man come up to our room asking for fags and said he was a stripper who would come back and do a special show. After calling to front desk they told us that was not right and they woukd sort it. Police had to be called i never closed my eyes all night spoiled first day / night of my holiday but Thankfully Manchester grand hayyd changed that unreal hotel.

  • Stayed April 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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London
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 12, 2013

We booked this hotel through Trailfinders from the UK about 7 months ago and got a great rate. Worked out at under £100 a night for 5 nights. I have little complaint as the day rate was so good. We also didn't have to pay the resort fee that many travellers from the US have mentioned. I do feel miffed at being asked to pay an extra $33 a night for parking m own car in their outside car park. For this reason alone I wouldn't choose to stay here again as I think that' s taking advantage. The room was clean but not 5 star would suggest 4 star. We were on the 4th floor in the block facing reception and it was quiet. The food and drinks are expensive , we brought our own drinks in to enjoy on the balcony in the evening but had to buy a bottle opener as none supplied. In fact the hotel discourages you bringing in your own snacks as there are large signs all round the pool area stating that your own food and drinks are prohibited from being consumed round the pool. The hotel ran a lot of corporate events whilst we were here but that did not affect our enjoyment. This is where they are making their money.
A good touch was having a fridge in our room. This helped keep our supermarket bought water nice and cold :-)
Having a car enabled us to drive to local restaurants , and there are lots of them within a short 10 minute drive.
The hotel is very very close to SEA WORLD and a short drive to many other attractions.
Staff very friendly and helpful
One reviewer mentioned hard beds - I have to say I LOVED the beds and have had the best nights sleep for a long time :-)

Whilst the staff were great, location great, pool great, the parking fee SO annoyed me that on that point alone I wouldn't chose this hotel again.

  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
petoskey
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 12, 2013

Our family stayed a few days at the hotel, Service was great upon arrival, as our stay continued the service disappeared. The room had a musty smell,our room with a view was cut short by a palm tree that was right in front of our window. Hotel is run down needs renovation. Bed had stains on comforter, we relocated after 2 days to a different hotel close by. The only plus this hotel has, is the pool , the kids enjoyed it. Breakfast for 5 $120.00 , thought i was at disney having breakfast with mickey and friends. She told us that the room is normally 269.00 per night but she could do 179.00 per night after checking out with taxes and everything they added to invoice..room charge numerous other fees, our 179.00 per night room was close to 500.00 for 2 day stay.Glad we found a new vacation hotel that was aces compared this run down facility.

Room Tip: find another hotel to go to !
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  • Stayed March 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern California
Top Contributor
60 reviews 60 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed April 10, 2013

Parking is $33 per night & the Resort Fee is an additional $19 a night! We travel a lot, but have NEVER paid that for overnight parking. We asked for a refund for part of either of the fees & Alyssa refused to budge.
We asked for a quiet room & were happy with the top floor. However, when we opened the slider, all we could hear was the freeway. We asked for a view & although we could see the city, the freeway cars were whizzing by between us & our view. The elevator went down one night (we walked up the 8 flights of stairs-good exercise). Linens were nice but the bed was hard. Nice rain forest shower head and half & half cream for the coffee. The 16oz. water costs $3.50 & 1 liter is only $5.50.
We won't be coming back here.

Room Tip: Ask to NOT face the freeway!
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hilton San Diego Resort & Spa

Address: 1775 East Mission Bay Drive, San Diego, CA 92109
Phone Number:
Location: United States > California > San Diego > Mission Bay Park
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 On the Beach Hotel in San Diego
#21 Spa Hotel in San Diego
#25 Luxury Hotel in San Diego
#63 Business Hotel in San Diego
#66 Family Hotel in San Diego
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton San Diego Resort & Spa 4*
Reservation Options:
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Also Known As:
Hilton San Diego Resort And Spa
Hilton San Diego Hotel San Diego
Hilton Hotel San Diego

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