Drove to San Diego for a quick family trip. Hoped to visit Seaworld but it started to rain. Stopped at the hotel, no reservation, and met an angel....TC. She was more than helpful. She was a beacon of happiness on a cold afternoon. Kids hungry and hubby not wanting to break the bank, she took care of us! My 3year old was even given a Shamu animal while waiting to arrange the room. I have not experienced fabulous customer service like this in years. This kindness and professionalism is so pleasantly unexpected but exactly what is needed these days.
We had a great time in San Diego. Staying at this Hilton made it better, meeting TC made it the best yet! We visit a lot and will now make this our home away from home? Thank you TC!!!
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- Also Known As:
- Hilton San Diego Resort And Spa
- Hilton San Diego Hotel San Diego
- Hilton Hotel San Diego