The hotel has a great location (right off the 5 Freeway) and near Mission Beach and a great property. My biggest gripe are the rooms. Our room, located in the Tower, had problems as soon as we walked in. Some of the lights didn't work, the phones didn't work and the bathtub had water and dirt just sitting in there.
One of the supervisors did (TC) did a good job in trying to make our stay better and remedy the problems quickly. The problem was when I spoke with one of the managers the following day he did very little to try and fix a new problem - Housekeeping had taken my wife's sleepware. The best they could offer was a $50 credit for a future room stay.
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- Also Known As:
- Hilton San Diego Resort And Spa
- Hilton San Diego Hotel San Diego
- Hilton Hotel San Diego