I'm 3 days into a 4 day stay here and I'm very disappointed with this hotel. Tried to get help several times the desk girls were very rude. The concierge starts at 10 and finished before 5. Haven't seen her yet and it's been 3 days. No wifi in rooms unless you want to sit out in the cold foyer at the front. Car parking was more expensive than the car rental! Hotel isn't close yo anything except sea world! Two words: don't bother!

After staying in a 3-star hotel for a 3-day vacation, we checked in to Hilton for the work event. I was excited to get here, since this hotel is rated as 4-star, and is located right on the beach. Long story short, we were quite disappointed.

Sure, the rooms themselves were nice, the beds comfortable, the TV with digital cable has a good assortment of channels, in addition to the pay per view ones. The AC is quiet The towels are nice and thick, the bed linens are luxurious, and the furniture looks nice. The decorations in the rooms are tasteful. Our room had a balcony, from which we could see the beach. But... the bed uses flat, not fitted sheets, which get untucked with the blanket (remember that Seinfeld episode?). The armchair was uncomfortable, with the seat completely horizontal and the back reclined backwards, and no foot stool to rest your feet on, so when you sit on it, you slide forward.The hallways are plain and old, and look outdated. Our low-rise building had no elevator. I believe there is also a tower, which will likely have the elevators.

The part of Mission Bay that the hotel fronts is completely still, and carries little of the allure of the ocean front, While there are nice walking paths along the shore, this is not the place to enjoy the surf.

Now to the things that really get me - the room has no wireless internet, and while there is a wired connection in the room (not good for my tablet, cell phone, or computer without an RJ45 port), it costs $15 per day to use. Breakfast, should you choose to accept it, is nearly $20 per person. A non-optional expense, if you come with a car, as I did, is parking, which is a whopping $32 per night. Unlike hotels in busy urban areas, which have to share public parking, this hotel has abundant parking on property, so it is just a way to separate guests from their money. I feel they have to disclose this during the booking time.

The staff were mostly helpful. But this does not take away from the feeling of being taken advantage of by the hotel. If the price is right, I might stay here again, but for over $200 a night, I think I can find a better beachfront hotel.

I would not really recommend it.

DO NOT HESITATE to stay here. This place and the folks working there were perfect. We arrived very late on Thursday evening and from the moment we arrived, we were treated like royalty.
the room view with a view was spacious, well appointed and very comfortable. The Acqua Cafe served us three great breakfasts that started each day we stayed there.

The Hilton San Diego Resort is celebrating their 50th anniversary, yet you wouldn't know that. It is well appointed and up-to-date.


All in all, we will stay there again, hopefully real soon.

I stayed at this hotel last week for a quick "in and out" meeting. I always try to find a nice item to take back for the kids....I must say I was soooo incredibly impressed with the staff of the hotel gift shop. The staff was working very hard to complete an inventory once the shop had closed......but Lorena welcomed me in to the shop, helped me find items to take back, all with the greatest smile! Awesome. As a frequent traveler, service means everything to me. Thank you Lorena and the store staff!!!
Al........Philadelphia