Service wonderful, room not so much. We had just left a stay at the Kimpton Canary Hotel in Santa Barbara which was wonderful. Service impeccable, and the rooms impeccable. I had high expectations upon check in at the Palomar San Diego. However, once we reached our room my expectations started to unravel. First, two drawers of the desk were broken and we were unable to close. Second, one of the lamps was not working, another it appeared that the lamp shade had been in a bar fight. The hand towel in the bathroom had stains all over - some black stains, and some crusty stuff on it as well. Third, the air conditioning sounded like running water. To be fair when I asked about this it was taken care very quickly and sound was gone upon returning to our room. Again, like I said service at the Kimpton Hotels is always great. Just very disappointed with the quality of the room. Everything seemed weathered and dusty. Lots of dust. I guess the high expectations set by the Canary Kimpton were hard to live up to! We were just disappointed.
- Official Description (provided by the hotel):
- Move into luxury and sophisticated, art-filled style at Hotel Palomar San Diego. In the center of downtown arts and culture, surrounded by award-winning theaters and nightlife and just steps from San Diego's Gaslamp Quarter, our boutique Kimpton Hotel is a top choice for both work and play. ... more less
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- Also Known As:
- Se Hotel San Diego
- San Diego Se Hotel