This reviews a little late, being a newly wed and all has been pretty hectic. But our experience definitely warranted a good review. My husband and I stayed at The Westin March of 2013 and from check in to check out, every person was so warm and accomodating(and not in a "this is my job" kind of way either). Melissa H. was lovely and as soon as she found out it was our honeymoon, upgraded our room to not only a bigger and better room but to one with a spectacular view. She also wrote us a congratulations and sent up a bottle of champagne. She gave us a complimentary breakfast at the cafe and if you have a chance, HAVE to stop in for a bite. The food was perfect and service was spot on, of course. Mark D. the manager greeted us personally and made sure we were taken care of. Our server Korena W. was a doll and even wrote us a congratulations card as well. Honestly, just an over all incredible experience. They keep green apples in the hallways for guests to snack on and when the front desk found out our floor was out and my daughter wanted one, not only did they promptly refill the bowls in the hallway but they delivered 5 just for her. The bar was incredible too. every drink made perfectly(I think our bartender was Emily??). My husband and I have already decided to come back every year for our anniversary because they really did make it extremely special. They even recommended a restaurant, Osetra, and we got a free appetizer because of their referral. Every second of our stay was amazing and we would highly recommend this hotel for any occasion.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
We are pleased you shared such a special stay with the Westin San Diego. First of all, congratulations. We are always honored to share such special monments and make them memories. We are excited to see that you are celebrating your first anniversary with us again! We take pride in our staff and we are here to make sure we exceed all you expectations. Our food and service is top notch and we thank you for sharing your review. On behalf of Melissa, Emily, Mark and the rest of our staff, thank you again for your comments and we look forward to making more memories with you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.