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“Very good property and excellent service” 4 of 5 stars
Review of Sommerset Suites Hotel

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Sommerset Suites Hotel
2.5 of 5 Hotel   |   606 Washington St., San Diego, CA 92103   |  
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Ranked #33 of 270 Hotels in San Diego
Certificate of Excellence 2014
Tucson, Arizona
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Very good property and excellent service”
4 of 5 stars Reviewed May 20, 2014

I stayed at Somerset twice in the last few months, as it was close to a hospital where I had several surgical procedures. On both occasions front desk personnel were very helpful, courteous and friendly. The rooms were clean, quiet, and the kitchen stocked with normal kitchen utensils, glasses, dishes etc.
On the second stay in late April during an unusual little heat wave, the air conditioning unit was no longer emitting cool air. Five minutes after calling the front desk, a maintenance person was at the door, checked out the unit, called the front desk and suggested we be given another room. He helped us move our things to the other room where the air conditioner worked quietly and quickly. The location was excellent, many restaurants within walking distance, and of course very close to the hospital as well. I will stay there again in August. The carpets in the hallways show a little wear and tear, but everything else about this hotel was very good.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aron G, General Manager at Sommerset Suites Hotel, responded to this review, May 29, 2014
Dear TucsonAttorney, It was a pleasure having you and your family with us at The Sommerset Suites Hotel! We thank you for your patronage in making us your choice in San Diego and we are so happy to know you enjoyed your stay! We wish you a speedy recovery and look forward to seeing you back in the near future!
Regards,
Aron Gokhan Gunver
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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556 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
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English first
New York City
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed May 17, 2014

For just all around nice people, clean environment, price, convenience to downtown, local amenities (bars, restaurants) and ease of travel to the airport, this hotel has it all. I was upgraded to a suite ... I don't know why, I was only staying one night and it was the first time I ever stayed here :) They have a hotel "social hour" from 5:30 to 6:30 with wine, beer, soda and snacks...very nice. Hillcrest is a very trendy area...you definitely want to stay here rather than "downtown" which rolls up the sidewalk at 6pm.

In short I hope I have reason to return to San Diego soon so I can stay here again. Well done, Sommerset Suites.

Room Tip: I am sure they are all good, but I'd ask for one in the back that does not face Washington Stree...
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  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aron G, General Manager at Sommerset Suites Hotel, responded to this review, May 29, 2014
Dear Dorsalfin,
Thank you for taking the time to share your recent experience with us. We greatly appreciate your wonderful and detailed comments on our suites, hotel cleanliness and our location. Our team is committed to making our guests' stay both enjoyable and comfortable. It is nice to hear that you found the property to meet your needs during your recent trip here in San Diego. We look forward to your next trip back to San Diego!
Regards,
Aron Gokhan Gunver
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paramaribo, Suriname
Top Contributor
54 reviews 54 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 13, 2014

I Stayed at the Sommerset Suites in San Diego. The rooms are very nice and comfortable, the wifi works in the entire hotel, parking is on the ground floor and the staff is extremely helpful and handy. The breakfast is sufficient and the hotel has a nice pool. The hotel is great located near many bars and restaurants in Hillcrest. The famous San Diego zoo is nearby.
A perfect choice

Room Tip: I would chose rooms more towards the back of hotel away from the main road. The hotel has open corri...
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  • Stayed May 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aron G, General Manager at Sommerset Suites Hotel, responded to this review, May 29, 2014
Dear JuanPigot,

I'd like to take this opportunity to thank you for the great review! Our team is committed to making our guests' stay both enjoyable and comfortable. It is nice to hear that you found the property and our location to meet your needs during your recent visit. It would be our pleasure to accommodate you once again. Thank you for staying with us!
Regards,

Aron Gokhan Gunver
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spokane, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 10, 2014

We chose this hotel because of it central location. The hotel was very clean and quiet. The hotel staff was very nice and Ian at the front desk was most helpful in suggesting restaurants and points of interest. We would definitely return.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williamsport, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 10, 2014

We stayed here with my husband's parents and brother. The suites were perfect. For the price of one fancy hotel room we had two suites. The larger suite had a table and chairs, a couch and side chair. Plenty of room for visiting and snacking in the evening. The location is excellent. Two of us walked to Balboa park one morning! The neighborhood is safe, full of shops, restaurants and grocery stores like Whole Foods and Trader Joe's. We had a little medical emergency and the hospital er was across the street. I cannot say enough about how nice, efficient, cheerful and friendly every member of the staff was to us. The pool area is extremely well kept, they even have a lift for disabled to have access to the pool. Their breakfast was good, basic stuff, but they kept it well stocked even on the weekend when it was crowded. I agree the building is older and needs a little face lift but I can over look that with all the other good things it has going for it.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aron G, General Manager at Sommerset Suites Hotel, responded to this review, May 29, 2014
I'd like to take this opportunity to thank you for the great review! Our team is committed to making our guests' stay both enjoyable and comfortable. It is always rewarding to hear that our suites, amenities and the team to exceed your expectations during your stay here in San Diego. We look forward to seeing you back in the near future and thank you for staying at the Sommerset Suites Hotel!
Regards,

Aron Gokhan Gunver
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Byfield, MA
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 5, 2014

We chose this hotel due to its location near Balboa Park and reasonable price. This is only 2 miles from the zoo and only about 10 minutes from the Gaslamp and Embarcadero. We were limited on time and didn't get to explore much but the neighborhood seemed nice, with lots of restaurants. This seems like an older hotel with some renovations. The staff were very nice. The room was relatively standard, but very large. The appliances were older but clean and the counters and carpet seemed new. Parking was an additional $10 per night. Relatively middle of the road but no real complaints.

Room Tip: We were on the second floor, hospital side. Sirens were heard early in the evening but overall the n...
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  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aron G, General Manager at Sommerset Suites Hotel, responded to this review, May 30, 2014
Dear dschaff2874,

Thank you for taking the time to share your recent experience! Our team is grateful for your recognition on the cleanliness of the facility and the guest service team. It was a great pleasure having you and your family staying with us. We hope to be of service in the future and exceed your expectations.

Thank you,
Aron Gokhan Gunver
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 4, 2014

We are a family of 5 and the room is just perfect for us. 2 rooms, 2 queen beds and a sleeping couch. We were hoping to cook food ourselves, but the kitchen was very inadequate. Not enough plates for a family of 5, no teatowels, no dishbrush, no cuttingboards - so very very difficult to cook in that kitchen. And we did not get enough towels, onlys 4 each day, even though I asked the reception for more towels. The breakfast was really unhealthy so it would have been nice with a toaster in the room and the option of cooking breakfast ourselves. The rbeakfast lady Martha was awesome though, so fun and heloful and nice. The staff was overall really nice, the pool area good and the hotel overall was quite a find for the money.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aron G, General Manager at Sommerset Suites Hotel, responded to this review, May 30, 2014
Dear Heidissen,
On behalf of the entire team at the Sommerset Suites Hotel, We thank you for taking the time to share your recent experience on our specious suites, guest service team and our location. While your visit seemed overall enjoyable, we'd love to make your returning ones even better. Rest assured the items you mentioned have been noted and are being addressed with both our management team and housekeeping team. We look forward to your next trip back to San Diego. Until then, we wish you our best and thank you again for your time and attention.

Thank you,
Aron Gokhan Gunver
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sommerset Suites Hotel

Address: 606 Washington St., San Diego, CA 92103
Phone Number:
Location: United States > California > San Diego
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Family Hotel in San Diego
#43 Business Hotel in San Diego
#44 Romantic Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Sommerset Suites Hotel 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
While here, enjoy a variety of complimentary services and amenities, like Wi-Fi, deluxe continental breakfast each morning and access to our refreshing outdoor pool and spa with BBQ pits. ... more   less 
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Also Known As:
Sommerset Hotel San Diego
Sommerset San Diego

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