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“great location & service” 4 of 5 stars
Review of Sommerset Suites Hotel

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Sommerset Suites Hotel
2.5 of 5 Hotel   |   606 Washington St., San Diego, CA 92103   |  
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Ranked #19 of 271 Hotels in San Diego
north jersey
2 reviews
“great location & service”
4 of 5 stars Reviewed September 3, 2013

In the heart of HILLCREST--great!.
I was able to walk everywhere.
Near Balboa park & zoo.
The service was great & the rooms airy & clean.
Great breakfasts too.
My only complaint is the parking area can get full & the spaces are VERY narrow

Room Tip: the front desk will work with you...very nice
See more room tips
  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SommersetSuitesGM, General Manager at Sommerset Suites Hotel, responded to this review, September 24, 2013
Dear Good Stuff NJ,
Thank you for staying at our property during your trip to San Diego. We are glad to hear you enjoyed the location and all that Hillcrest has to offer. Our staff works very hard to ensure each guest has an enjoyable and comfortable stay. In regards the parking structure we are consistently looking for ways to improve and enhance our guest's experience and your comments will certainly assist us in future decisions. Once again thank you and it would be a pleasure to have you as our guests again.

Aron Gokhan Gunver
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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506 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Vancouver, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 3, 2013

I had a great stay at the Sommerset hotel. The rooms were very spacious and clean, with a balcony and breakfast was included. Great location, right in the beautiful Hillcrest area. Walking distance to the zoo, restaurants and nightlife.

The staff were very helpful, although I did get some confusing directions a couple of times.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tinley Park, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 28, 2013

I was looking for a hotel that would accommodate our family of five when I came across Sommerset Suites. First of all they upgraded us to the executive suite for no extra charge. The suite was beautiful! It seemed more like an apartment than a hotel. It was also close to the zoo which was a great plus for us. The only thing that stopped me from giving it 5 stars was the location to the hospitals. Our room really had no view at all. However, the noise wasn't too bad. We slept fine. The breakfast was standard fare, but no complaints. Someone had complained about the pool. It was a bit small, but we practicly had it to ourselves. Overall, I loved the hotel, just not crazy about location.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 28, 2013

It's located in the heart of Hillcrest, San Diego's "gayborhood." All the great restaurants and shopping nearby. The front desk was always very helpful and hooked me up with an all day site seeing tour. The room was quite specious but the view wasn't anything pretty.

  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aron G, General Manager at Sommerset Suites Hotel, responded to this review, August 29, 2013
Dear JML1224,

Thank you for taking the time to share your recent experience! We are so happy to hear that you enjoyed our location and our service.
Our team greatly appreciates your review and choosing to stay as our guest and we hope to see you on your next visit to San Diego !


Aron Gokhan Gunver
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manama, Bahrain
1 review
5 of 5 stars Reviewed August 21, 2013

Clean, friendly, accommodating, welcoming. Great breakfast. I'm not sure why Vegas Buff calls it no frills...it was a good, basic continental plus amazing waffles. Wonderful Friday BBQ's--free--what hotel does that? It's pet friendly and not outrageously expensive. It's has a wonderful central location--easy access to major highways while not being ON them. The ONLY problem someone might be concerned with is the noise from the nearby hospital activity, but it wasn't as bad as I thought it would be; perhaps we have an easier time tuning those things out in light of the rest of the hotel benefits. We had a long-term stay (2 1/2 weeks), so the kitchen was such a benefit to cut down on having to eat out every meal (expensive!) and we were able to accommodate a cat. The beds were super comfy. Thank you to all the staff.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aron G, General Manager at Sommerset Suites Hotel, responded to this review, August 29, 2013
Dear Barbara M,
Thank you for staying with us! We appreciate the awesome review and very excited to hear that you enjoyed our breakfast our summer tradition pool side BBQ and the fabulous location!
It was a great pleasure having you and your family staying with us. We hope to be of service in the future.

Aron Gokhan Gunver
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed August 17, 2013

The reviews are correct. The cleanliness of the facility and the front desk service are both great. But, being a native San Diegan, I would not put my family at the Sommerset for a vacation. This is because the hotel is located in an area surrounded by hospitals, hospice care, and surgery centers. True the hotel is within close proximity to the Hillcrest action, the Gaslamp Quarter, and Down Town SD, however, it is immediately surrounded by a medical area and major roads. The rooms are dated but clean. And you are guaranteed to hear plenty of ambulance sirens and road noise. The included breakfast is no-frills and extremely basic. The pool is only three feet deep and ten feet long at the most. So it's a joke of a pool. If you are determined to set up camp in this part of the city then spend an extra $20 per night and stay at the Hilton Mission Valley. The hotel is bright, cool, and clean. Plus every room has a refrigerator.
However, a fantastic reason to stay at the Sommerset is if you need to stay close to a medical facility. For example, because we live almost 30 miles from Mercy Hospital, my wife labored at this hotel and when the time was right we walked over to the hospital for delivery. I could imagine the Sommerset being the perfect spot to put up out of town family while a member is getting medical treatment.
Bottom line, you have other options.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aron G, General Manager at Sommerset Suites Hotel, responded to this review, August 30, 2013
Dear VegasBuff,

Thank you for taking the time to share your recent experience! Our team is grateful for your recognition on the cleanliness of the facility and the front desk team. I am sorry to hear that the hotel location did not meet your expectations. We are working on a plan to upgrade our guest rooms with more sound proof/efficient windows and doors and most likely will be undergoing a complete room renovation sometime in the very near future that will address the issues you mentioned. We look forward to welcoming you back as our guest in the near future.


Thank you!

Aron Gokhan Gunver
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntington Beac
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 15, 2013

I had problems finding a room that was affordable and nice, (especially after reading trip advisor's reviews). So I was pleasantly surprised with the Pacifica Hotel chain Sommerset Suites. The rooms were clean, and sufficient and would have been perfect for someone staying longer with the full kitchen. Even though it is located in the middle of the city, it seemed like it was tucked away in its own little area. It was easy to find and not far from Sea World, Old Town, and downtown. The restaurants close by were very good with a great variety within walking distance. (Try the barbecue with dessert at chocolat.) Every member of the staff we came in contact with from the front desk, maintenance persons, and breakfast host were very friendly and helpful. The room was clean and had nice robes and bedding. There was road noise with the sliding glass door open, but quiet when closed. My grand-daughter enjoyed the pool, and me, the jacuzzi, after long days at Sea World and sight seeing. Most hotels now charge a resort fee so the 9$ parking fee did not seem out of line. Personally I would rather have it included in the cost of the room. I was happy my grand-daughter thought the stay was Perfect!

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sommerset Suites Hotel

Address: 606 Washington St., San Diego, CA 92103
Phone Number:
Location: United States > California > San Diego
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#36 Family Hotel in San Diego
#43 Business Hotel in San Diego
#47 Romantic Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Sommerset Suites Hotel 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
While here, enjoy a variety of complimentary services and amenities, like Wi-Fi, deluxe continental breakfast each morning and access to our refreshing outdoor pool and spa with BBQ pits. ... more   less 
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Also Known As:
Sommerset Hotel San Diego
Sommerset San Diego

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