First and foremost, the staff made you feel welcome. Every single member treated you professionally and warmly willing to offer suggestions on whatever you might ask. Everything was clean all the time- inside our suite and outside our room. The guests, first time visitors, and those back for their 16th time, mingled, smiled and created the homiest of atmospheres (which I think starts with the hotel's philosophy of breakfast included and "cocktail hour." My husband and I were in San Diego as tourists for 12 days, staying at Sommerset the entire time. Rooming at such an affordable place enabled us to really see a lot since we didn't have to return sooner. While I can't say it was peaceful, I can't imagine any hotel being quiet in S.D.--it's a city that's got a lot going on, starting with traffic. I hate noise and was not bothered by the ambulances-you don't really sit in your room in a place like S.D. If you're staying in a suite, you know the benefits--works great for us--I like to read to unwind, my husband to work on the computer and/or watch tv. The amount of space for the money is unbelievable. We rented a car and the parking was tight, again--you're in the city--it's to be expected. As for areas where they fell short: We came back so tired at night that we would have liked more options with ordering dinner in. And, although the staff was helpful, a couple of times I felt that the help offered wasn't as insider-oriented or tailored to what we'd expressed as our interests.needs as it could have been. (i.e.-no true concierge concept like you get in many hotels). I'm glad we did our own homework or we would have only seen the big stuff. Kudos to Luis (reception-evenings) and Marta (breakfast cafe)--they're both friendly and fun, and made our stay memorable!