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“Outstanding” 5 of 5 stars
Review of Pacific Terrace Hotel

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Pacific Terrace Hotel
3.5 of 5 Hotel   |   610 Diamond Street, San Diego, CA 92109 (Pacific Beach)   |  
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Hotel amenities
Special Price
10% off room rate
Ranked #3 of 271 Hotels in San Diego
Ionia, Michigan
Top Contributor
76 reviews 76 reviews
3 hotel reviews
Reviews in 27 cities Reviews in 27 cities
24 helpful votes 24 helpful votes
“Outstanding”
5 of 5 stars Reviewed July 30, 2014

We were on a 6 week road trip and stated at the Pacific Terrace and we loved it. The rooms were elegant and very clean. The hotel overlooks the ocean, whereas, the view is breathtaking. The pool is also very beautiful and well maintained.

In addition, the hotel is within walking distance of all the bars and restaurants around Pacific Terrace!

Stayed December 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,389 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (354)
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English first
Phoenix, Arizona
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 28, 2014

My family and I just returned from a 5 day stay at this hotel and it exceeded my expectations! My husband and kids took me here as a surprise for my birthday. I was a little leery as I usually do all the planning. When we arrived, I was completely shocked-in a positive way! This was the same weekend as Comi-Con so we paid a very premium price, but it was all worth it.

**Rooms - we had a standard guest room, ocean view w/ 2 queen beds - a balcony w/ 4 chairs and table, and a dining room table inside. My guess is the rooms were close to 500+ sq. ft. The rooms were beautiful including a kitchenette w/ microwave, sink, fridge & dishes/silverware. There is a separate vanity area and a huge bathroom including bath tub/shower combo. In room #309, we had a great view of the pool and beach. Also included is a ceiling fan and eco friendly AC unit (it's senses when you're out of the room and saves on energy, yet take just minutes to cool down the room). Most of the time we left the patio door open to listen to the ocean even at night. Also included in a DVD player (free kids move rentals at the front desk) and big screen tv's. We had a 5th person so they lent us the air mattress and linens for free.

**Amenities - Tommy Bahama bath products were plentiful! Turn down service every night including chocolates and weather forecast for the next day. Housekeeping was wonderful - they even made designs out of the towels on the bed and were a very friendly staff. We had unlimited use of pool towels, beach toys, umbrellas, beach chairs, boogie boards, and bicycles. Every morning they have free coffee in the lobby and free apples/cookies in the afternoon. In the pool area, you have access to cold water, lemonade and iced tea - all free! The Fitness Center is included and messages on site.

**Service - It's top notch! You get to know your favorites - Eric was by far the best along w/ Joe and Nancy. They make you feel right at home and take time to talk to you and give recommendations.

**Food - we only ate the breakfast buffet $14 for adults $8 for kids 13 and under. It's worth it! Plus you can eat at the tables poolside and still hear the ocean. We didn't eat much that was offered from the hotel outside of breakfast. We have drinks poolside and that was about it. Other times we at out or had food delivered to the hotel and ate on the table poolside - which a lot of people did so I am assuming the hotel doesn't mind. We ordered from Woodstock's Pizza...it's very good and they deliver directly to your room - get a coupon from downstairs for a free cinnabread dessert :-)

**Pool and Beach - the pool is nicely heated. There are never too many people in it. This is definitely a family friendly resort. The beach has easy access, just out the pool door, down the boardwalk a few steps, and down the steps to the beach.

**Location - this is tucked away nicely, right on the beach. t's a smaller hotel so I like that there isn't too many people, it's in a perfect area. You just walk a couple of blocks down and you get the hustle and bustle. There is a ton of restaurants at different levels within walking distance, make sure to have an ice cream sandwich at The Baked Bear, a cheap fulfilling breakfast at Kono's (get there early) or a nice steak dinner at JRDN.
**The only "complaint" I would have, and this is stretching it, is the elevator. It is slow and there's no AC so it's hot and humid. But seriously, if this is our only complaint then life is good! :-) Please don't hesitate to ask any questions, I'm happy to share. I will be back here again, probably every year now we will make it a tradition. You won' regret it!!

Room Tip: Try to get a room on 2nd/3rd floor for a nice ocean view. If you get first floor, you have very eas...
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 24, 2014

First time in SanDiego, and while the flight was horrendous and the shuttle here even more so, the Pacific Terrace more than made up for it. I am not a reviewer in general but this hotel deserve the kudos. The staff is insanely friendly, knowledgable, available and just all around happy kind people. Over the course of the week we got to know the staff and this epitomizes customer service. I loved every minute. Needing a vacation to de-stress from work life, this place did it and it was simply amazing. I have no words. I will be back and recommending to everyone I know. Thank you for an amazing stay.

Oh and if you have kids...this is a great spot. And they are so great with kids.

Deb

Room Tip: You want ocean facing, hands down. I didn't have one but I still loved it
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weston, Connecticut
Top Contributor
121 reviews 121 reviews
32 hotel reviews
Reviews in 51 cities Reviews in 51 cities
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed July 24, 2014 via mobile

This was our second time back to Pacific Terrace. We had a junior suite on the second floor with a nice balcony looking out to the ocean. The location is directly facing the beach, the pool is great and fun for everyone, and the staff are very accommodating. This is a smaller hotel with probably 75 or 80 rooms at most. You can walk right down to the beach and there are dozens and dozens of restaurants and shops within walking distance. I would say this is a very good family spot, but would fit the needs of just about anyone. I wavered between rating this property very good, or excellent, and chose excellent because of the location and friendly staff. It is not super fancy, but more than nice. If you are looking for super high end rooms in the Four Seasons or Ritz Carlton category, this is not it, but I would still give it an excellent for so many other good features the hotel offers.

Stayed July 2014, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Granada, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 23, 2014

The location of the hotel is right next to the beach so it was easy for us to take a moon walk every midnight. Everyone set foot on the white powdery sand and some took a dip even though it was very cold. It was fun walking around the hotel because when we get hungry the restaurants are just around the corner. We feel very welcome and even got some desserts and refreshments courtesy of the hotel. Though we experienced some technical problems like the a/c and the coffeemaker they staff was quick to respond and fix the a/c and brought us a new coffee machine. The amenities was a bit pricy like $14 resort fee but it was worth every penny to get you bikes, boogie boards, chairs, umbrella etc. Another thing is the room transfer. Though it look like a big hassle it was really pack and go. We packed our stuff out and left for lunch and when we came back, we got our new keys and went to our new room like nothing had happened. The staff are very attentive to our needs especially Kyla, she attended to my family very well, she even brought us coffee personally and played with my daughter. She provided an excellent service. I think that kind of service would really make us go back there yearly.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tempe, Arizona, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 20, 2014

Diego and Danielle were of great service with helping us book our rooms and accomodating a wheelchair. I appreciate all of their help! We have stayed here for over 3 years and have always had a great time an

Stayed July 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salem, Massachusetts
Top Contributor
184 reviews 184 reviews
62 hotel reviews
Reviews in 82 cities Reviews in 82 cities
387 helpful votes 387 helpful votes
5 of 5 stars Reviewed July 20, 2014

If you are lucky enough to ever stay at this hotel, count your blessings…you live a charmed life. With that said here are few tweeks to make your stay even better. Bedrooms are big, but not too much drawer space so buy some cheap hangers and hang your clothes. Very little space on the bathroom counter, so bring roll-up toiletry bags to hang on the back of the door. PLENTY of towels here, thank the Lord and the General Manager, same at the pool  The balconies are wonderful and seem to get a lot of use from the guests, I wish we had brought binoculars to keep tabs on the steady stream of bikers, boarders, joggers, roller-bladers, surfers, boogie-boards, and helicopters going past your balcony. Also a steady stream of vintage planes seem to fly by. The pool does get loud at night with happy, shrieking kids – seems to be non-stop Marco Polo action in the pool. This may bother you if you are on the first floor, or not as those balconies open right onto the pool terrace. There is no lifeguard, so you are going to keep a sharp out on your kiddos. The hot tub is awesome and very clean. Breakfast buffet, meh seemed pricey for what you get and does not open till 7:30. We walked over to the Denny’s and got loaded veggie omelettes every day. We LOVED Isabel’s Cantina which is just a few blocks away. I hear they have an awesome breakfast, but we didn’t figure that out in time. The staff at the Pac Terrace seems happy, confident and gracious especially Kylie (?) at the front desk, they are happy to provide bikes, pool toys, boogie boards, etc. for you. There is a $14 per day resort fee, and an “upgrade” fee for enhanced wi-fi if you need to download docs. They thoughtfully provide computer kiosks on each floor for net surfing and printing board passes. YAY!! We dream of being back at the Pac Terrace listening to the sounds of the surf while snuggling in their super comfy beds.

Room Tip: 2nd floor and higher. 1st floor is RIGHT onto of the pool which might be good if you have children...
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pacific Terrace Hotel

Address: 610 Diamond Street, San Diego, CA 92109
Phone Number:
Location: United States > California > San Diego > Pacific Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in San Diego
#3 Romantic Hotel in San Diego
#6 Family Hotel in San Diego
#54 Business Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pacific Terrace Hotel 3.5*
Number of rooms: 73
Official Description (provided by the hotel):
Oceanfront, 4-diamond hotel between Sea World and La Jolla. ... more   less 
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Also Known As:
Pacific Terrace San Diego
Hotel Pacific Terrace

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