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“Great hotel with outstanding staff” 5 of 5 stars
Review of Pacific Terrace Hotel

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Pacific Terrace Hotel
3.5 of 5 Hotel   |   610 Diamond Street, San Diego, CA 92109 (Pacific Beach)   |  
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Hotel website
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Hotel amenities
Special Price
10% off room rate
Ranked #3 of 271 Hotels in San Diego
Alaska
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
“Great hotel with outstanding staff”
5 of 5 stars Reviewed October 20, 2013

We just had our 4th visit to the Pacific Terrace Hotel and have been very pleased every time. The hotel is located directly on the boardwalk. It has a pool and spa with ocean views and you can walk to the beach. The hotel offers beach toys if you have children with you and the staff couldn't have been friendlier or more helpful. The rooms are spacious and all have great views. We plan to stay there again. Hopefully soon. There is not one drawback to this property.

Stayed October 2013, traveled with family
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,389 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (354)
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English first
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 20, 2013 via mobile

Would definitely stay again despite the price. Ocean view rooms are very nice. Lovely service and great location by the beach with lots of restaurants and bars around. Pool are is small but absolutely sufficient. Breakfast choice isn't huge but everything was nice.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Fe, New Mexico
Top Contributor
51 reviews 51 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed October 19, 2013

Had our most excellent time on this 5th trip & stay at Pacific Terrace. The room's balcony overlooked the boardwalk and beach (below) perfectly. Angela Hansen, the Director of Guest Services, doing a wonderful job. Loved walking the surf-line: nice walks north (short to headland) and south (miles). Great location for Mission Bay & La Jolla access. Love the folks at Unique Transportation that get us from airport to hotel (and around) too.

Room Tip: still prefer north side rooms overlooking beach...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Islip, New York
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 16, 2013

enjoy the beauty of an expansive Beach community with great location to see all the sights of coastal so cal. The staff at the hotel is outstanding...warm, friendly and service oriented. Enjoy the buzz then come back to the serenity of the hotel. Jennifer and Angela are awesome and always available to assist with ideas and how to be comfortable.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Havasu City, Arizona
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 15, 2013

My family and I decided on a trip to Pacific Beach and wanted a hotel on the beach. The Pacific Terrace was the place we chose and I can now say I will not stay anywhere else. We arrived in the morning well before check-in time because we wanted to spend every possible minute of our vacation on the beach. The staff is so welcoming and offers use of a changing room, pool, etc. while our room was being prepared. They also have everything you need for the beach available like boogie boards, chairs, umbrellas and even bikes.
We stayed in an "Executive Suite" on the 3rd floor. The room was more than adequate for my family of 5. This is saying a lot when you travel with 3 teenagers! Spent lots of time on the balcony listening to the waves and watching the world go by. Beds are very comfortable. Even the sofa sleeper was comfortable because of the built in air mattress. Lots of room, bathroom is huge. My only regret was that we never got a chance to use the big whirlpool tub. Beautiful room - beautiful view.
The staff is what really makes this property stand out. I am in the hospitality business and I learned a few things from these professionals. Very welcoming and accommodating. I felt like they were genuinely happy my family was staying there. Personal and professional. Every single one. The valets, housekeepers, front desk, all of them. I've stayed at lots of nice properties, but the staff at the Pacific Terrace sets this property apart.
Bottom Line: Great location, beautiful property, nice big comfortable suites, fantastic employees. I told them on the way out that they now have a customer for life and I meant it. Thank you for making our vacation so memorable.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boston, ma
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 14, 2013

Once again the Pacific Terrace Hotel and Staff out did themselves.
We wanted to celebrate our 34th Wedding Anniversary with them
We contacted the Hotel they offered a great price and then the fun began.

It’s like coming home when you walk into the lobby everyone goes out of their way to make sure your getting what you need to enjoy your stay. (front desk, doorman, room staff, management, housekeeping) everyone is always smiling HOUSEKEEPING made the end of day so much fun by leaving works of art for us each night it always brought a smile and laugh and we couldn't wait for the next day surprise.

Font Desk staff is the best they seem to work long hours but never seem to show any signs of slowing down. Always smiling, sharing ideas of things to do in and around the beach, and wanting to get to know you. This is only hotel my wife ever feels a safe as in our own home.


We can’t wait to return again next year and hope to see all again:
A specail thank you to Angela Hansen good luck in your travels abroad enjoy life

and a special thank you to Angela Menna: Jennifer Kietzke

Room Tip: make sure you stop each evening to enjoy the SUNSET, stroll along the boardwalk to dinner, or breakf...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redondo Beach, CA
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 13, 2013

We found this place through American Express Membership Rewards and the reviews were great, so we decided to book it for an over night stay in Pacific Beach. It was AWESOME! Right on the beach and close to everything there is to do in Pacific Beach. No driving necessary you can walk everywhere in the cute little sleepy surfer town.

The Hotel staff was extremely friendly and very accommodating. I especially wish to mention the customer service director Jennifer. She was so kind and welcoming to us and helped us get an amazing room on the property with beautiful ocean views. Angela was great in helping us find great restaurants and getting tickets to the San Diego Zoo. Joe who works at the front dest was also very friendly, kind and welcoming.

I cannot say enough about our experience here. We decided to stay a 2nd night since we loved it so much. Our room was beautifully decorated and very spacious with an extremely large balcony. It was very comfortable.

I would love to go back to this hotel at the first opportunity. My sister and I have discussed making it a yearly visit to Pacific Beach and to stay at the Pacific Terrace Hotel!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pacific Terrace Hotel

Address: 610 Diamond Street, San Diego, CA 92109
Phone Number:
Location: United States > California > San Diego > Pacific Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in San Diego
#3 Romantic Hotel in San Diego
#6 Family Hotel in San Diego
#54 Business Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pacific Terrace Hotel 3.5*
Number of rooms: 73
Official Description (provided by the hotel):
Oceanfront, 4-diamond hotel between Sea World and La Jolla. ... more   less 
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Also Known As:
Pacific Terrace San Diego
Hotel Pacific Terrace

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