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“Nice little property” 4 of 5 stars
Review of Pacific Terrace Hotel

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Pacific Terrace Hotel
3.5 of 5 Hotel   |   610 Diamond Street, San Diego, CA 92109 (Pacific Beach)   |  
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Ranked #3 of 273 Hotels in San Diego
Lancaster, PA
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Nice little property”
4 of 5 stars Reviewed August 15, 2013

We stayed here during a recent family vacation. Very service oriented staff and the rooms overlooking the pool and ocean were very nice, spacious and had good character. We could keep the sliding glass doors open all night without concern of temp or bugs, allowing the sound of the ocean to permeate the room. Great location and beach area. Overall it is not a cheap property but it shows well. Check out Tower 23's upscale setting for drinks, or Lahaina Grill for a fun barefoot low key beach deck happy hour. We visited Coronado briefly, Del Mar, and Ocean Beach. All very unique and different depending on the vibe you are seeking. Great meal at Trulucks.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,522 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (405)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
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English first
Dallas, Texas
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 15, 2013

This a Nice hotel place right on the beach and in walking distance to a grocery store and many places to eat. The room we stayed in very clean. Staff is friendly you can borrow umbrellas beach towels and chairs for your entire stay. The Room had a small fridge and a microwave which is nice....We have stayed here several times and would stay here again

Room Tip: Get a room with an ocean view.
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 13, 2013

My daughter and I stayed here for 3 nights. The front desk staff is terrific! Friendly, helpful and always delightful. The room was beautiful and provided a great view of the ocean. Housekeeping was efficient and very cooperative when we asked them to alter their schedule. Location is great--you can walk to numerous restaurants and shops. I would definitely recommend the hotel to anyone who wants to stay in the San Diego area.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PTHSanDiego, Manager at Pacific Terrace Hotel, responded to this review, August 15, 2013
Dear rraklg,
Thank you for sharing your Pacific Terrace experience. I am glad to hear you and your daughter enjoyed your visit to San Diego. I will be sure to pass along your compliments to the Desk and Housekeeping staff and please come see us again if you get our west.
Warm Regards,
Angela Hansen
Director of Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monterey, California
Level Contributor
91 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed August 7, 2013

My husband & I stayed here for our honeymoon & it was a great experience. The hotel is very nice, with great rooms, & we had a wonderful view of the beach & we able to sit on our patio watching people on the boardwalk. It was a wonderful stay all on all. Close to many restaurants & shops.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PTHSanDiego, Manager at Pacific Terrace Hotel, responded to this review, August 15, 2013
Congratulations on your Wedding and thank you for spending your Honeymoon with us! The boardwalk is certainly great for people watching and I am glad you enjoyed the Pacific Beach area. We hope to celebrate many anniversaries with you in the future.
All the best from everyone at PT!
Angela Hansen
Director of Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wilmington, nc
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 7, 2013

We stayed while traveling on a family vacation. Rooms are a little higher cost than what we would normally pay, but it was worth it during vacation. The hotel is in a great setting--oceanfront but with safe/easy walking access to many local restaurants and shops. The staff were all very friendly and accommodating. The rooms have nice amenities, and having a sizeable patio to walk around or sit on and look at the ocean really opens your room up. It was easy to go from the pool to the ocean and back. This was one of the most enjoyable stays on our entire trip. The only caution is that they get $22/night for self parking, which appears to be more than they need to charge. Still, I would stay there again.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandler, AZ
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed July 31, 2013

Stayed here for a 3 nights with our 2 teen daughters. The location is fantastic - so close to everything you need for a beach vacation. The beach cruisers were a nice touch. While we didn't take advantage of all of the beach toys and setups, we will next time.

The rooms are very well appointed, clean and quite.

Happy hour with 2 for 1 was a nice touch along with the wine tasting. Nothing fancy, but just a nice touch.

The staff was fantastic. The Bell Service team was among the best I've ever experienced.

We had meals at Kono's, The Fishery, Papa Lunas, Caffe Bella Italia and Bare Back Grill. All were outstanding choices, very reasonably price and within walking distance.

Room Tip: Make sure you get on the 3rd floor. 2nd is OK, but 1st is not a very good view. Presidential Suite...
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  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PTHSanDiego, Manager at Pacific Terrace Hotel, responded to this review, August 7, 2013
Hello in Arizona!
Wonderful to hear about your stay and thanks for taking the time to write about your visit with us. Thank you for your compliments our Bell Staff, they are a hardworking group of guys with the best can-do attitudes. Looks like you did a restaurant tour of Pacific Beach- Papa Luna’s is one of my personal favorites. Café Bella Italia has new owners so I appreciate the feedback as we have not had a chance to stop in there since. Thanks again and we look forward to your next visit.
Warm Regards,
Angela Hansen
Director of Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
maryland
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 30, 2013

PACIFIC TERRACE HOTEL
SAN DIEGO, CA
July 13 – July 17, 2013

The Pacific Terrace Hotel is extraordinary in virtually every area. You don’t have to read all the way to the end to know that I would stay there again in a heartbeat if I could afford it.

Customer service was over-the-top attentive from the reservationist, tortured by the most delightful man trying to get it just right (and doing so), to the concierge to the food-service staff to the pool staff to the garage attendants to the maintenance staff. Have I forgotten anyone?

We arrived prior to our guaranteed check-in time of 4pm and, sure enough, we were told our room wouldn’t be ready until the “guaranteed check-in time of 4pm”. I admit, I wondered if our room wasn’t ready earlier. They were consistent when mentioning the scripted phrase “guaranteed check-in time of 4pm”. And, as promised, our room was ready at exactly 4pm. In the meantime, we were able to use the facilities and that was nice. There was a place to change into our suits and we enjoyed the pool while we waited.

We splurged on a full ocean view room with a balcony that couldn’t be seen from any other balcony (Room 206). The king sized bed was comfortable with plush linens everywhere. There was a mini kitchen with basic accessories, a mini fridge, microwave and a Keurig, although ours didn’t work. I didn’t mention it. The extras for the coffee included plastic wrapped flatware and powdered creamer that I wouldn’t have used.

The bathroom was large with nice amenities. It should be mentioned that, at 5’7” tall, I had a hard time reaching the shower head and it didn’t adjust to a lower position.

The windows had very cool large louvered wooden shutters that opened in the wrong direction. Instead of opening from the center out, they opened toward each other, leaving you with shutters sticking out.

The pool offered an ocean view with a glass enclosure. Beyond the glass enclosure was the boardwalk and then the beach. Plush towels were available with hooded tops that fit over the top of the lounge chairs. Also available were large, plush beach towels. The pool water was a perfect temperature and the pool was clean. There was a small hot tub that wasn’t hot. It didn’t appear clean. That was the biggest disappointment. I really needed that hot tub. That was a priority when choosing a place to stay.

There were a few covered cabanas that, although often occupied, were available at reasonable hours. Other than the cabanas, there was no shade at the pool. There were tables on the other side of the fence where there was shade. Food was served and the ocean was still in view.

Sitting there, late one night, security came around to turn off the heaters, but was kind enough to leave the one on above me. Security was exceptional with a room card needed to get in everywhere.

The hotel offered nice beach chairs, umbrellas, boogie boards and bicycles at no charge. That might have been the only thing that was at no charge. Parking was $22 a day. Breakfast was $14 per person a day and was good but not worth the price. There were four hot dishes including eggs and a waffle station along with continental style extras. I was disappointed to see instant packets of oatmeal at a hotel of this caliber. The menu didn’t change much during our 4-day stay.

Even in prime season, the prices seemed a bit extreme, considering our room was over $500 per night. In all fairness, though, after a mention of a minor complaint, they compensated us with some discounts. Even though their prices are padded and they have the ability to do so, they didn't have to.

My friend, a resident of San Diego was told he could get the same room in January for $200. I would come back in January. I would come back if I could afford it. Splurge.

Room Tip: We were told Room 206 was the 3rd nicest room in the place. Which were 1st and 2nd?
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pacific Terrace Hotel

Address: 610 Diamond Street, San Diego, CA 92109
Phone Number:
Location: United States > California > San Diego > Pacific Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in San Diego
#3 Romantic Hotel in San Diego
#6 Family Hotel in San Diego
#55 Business Hotel in San Diego
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Pacific Terrace Hotel 3.5*
Number of rooms: 73
Official Description (provided by the hotel):
Oceanfront, 4-diamond hotel between Sea World and La Jolla. ... more   less 
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Also Known As:
Pacific Terrace San Diego
Hotel Pacific Terrace

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