We stayed at the Pacific Terrace from Dec 5-8. I had read all of your reviews before and called to find out particulars and request an ocean view room. There was a $129/night special, which is a great deal.
I will try to give as objective a review as possible:
Positives: Nice size rooms with good european bath amenities. Clean. No mice/rats/roaches, although it was the winter season. Nice breakfast and turn-down service. Overall the staff are quite nice and accomodating. The location is great- very safe. Parking with in and out priveleges is $8/day. They only have about 5-6 "free" parking spots outside. The remaining are used to store construction equipment. You can use the business center with internet access for free for 15 minutes- just enough time to catch up on email.
Negatives: They were renovating the pool and jaccuzi. They didn't mention this to me although I had called numerous times in advance. We were unable to use the pool or jaccuzi during our entire stay. They kept telling us they would be ready- ofcourse they never were. No apologizes, no partial refunds. The hotel wasn't booked the entire time, but they didn't give us a direct ocean view. Only a partial view.
If everyone staying there gets the best rate (ie. 129/night) they would be forced to give out at least some of the ocean view rooms. Our shower was broken, but it took them 8 hours to send someone to repair it.
Again, no apologizes.
Overall not a bad experience, but I wouldn't stay there again given the lack of information about the renovations.









