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“Not as promised” 2 of 5 stars
Review of Courtyard by Marriott San Diego Airport/Liberty Station

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Courtyard by Marriott San Diego Airport/Liberty Station
3.0 of 5 Hotel   |   2592 Laning Road, San Diego, CA 92106   |  
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Free Parking
Ranked #15 of 269 hotels in San Diego
HONOLULU
2 reviews
6 helpful votes 6 helpful votes
“Not as promised”
2 of 5 stars Reviewed October 31, 2012

I reserved 2 queen beds. We arrived at 11 pm, exhausted. They put us in a 1 king bed with a sofa bed. The sofa bed was so uncomfortable, 4 of us tried to sleep on the King bed. We tried to change rooms, but they had no 2 queen bed rooms available. They overbooked and gave away our 2 queen beds. Horrible night's sleep. I told the front desk and she gave me a look like "I honestly don't care." She had me pay the full price and offered no discount for not providing us the room we were promised.

  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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751 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
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English first
Pittsburgh, Pennsylvania
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
Reviews in 30 cities Reviews in 30 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed October 30, 2012

I only stayed here one night but everything was great. The facility is a short ride from the airport which was important on this trip. The price was very reasonable. The front desk was efficient and friendly. The hotel seems to be new. My room was clean and there were no issues with it at all. I loved all of the outlets for cell phone chargers as I didn't have to scramble looking for plugs. I used the exercise room and it was quite nice with five treadmills, two ellipticals and various weightlifting equipment. Cold water was also available. I'd happily stay again.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kaneohe, Hawaii, USA
Top Contributor
145 reviews 145 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 29, 2012

Loved this hotels location. New area and safe. Jim the bartender made the best margarita I ever had. I saw a trip advisor sign in the lobby stating this so I had to have one. It was the best! Rooms a re large and clean. I would stay there again.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas City, Texas
Top Contributor
102 reviews 102 reviews
93 hotel reviews
Reviews in 79 cities Reviews in 79 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed October 25, 2012

Stayed at this hotel on a short business trip. Hotel is not new but is well-maintained. Reception staff were courteous and efficient. Hotel was busy when I was there. The hotel is tucked behind a shopping plaza with many stores and a wide variety of restaurants, and within a few minutes walking distance. The location is quieter than a downtown hotel, and relaxing. This Courtyard was very close to the San Diego Airport. Hotel offers a free 24 hour airport van. Call for a free pickup when arriving at the airport. Parking is free, My room was of standard size and had two queen-size beds. Public spaces in the hotel were pleasant. A bar adjacent to the lobby is open evenings. Hot food can be ordered from the hotel kitchen. A sit-down restaurant is across the aisle from the bar for a traditional dining experience. Prices are fair. Work out room had the standard aerobic equipment and some free weights, although the exercise room was larger than one normally sees in a hotel this size. Everything worked in my room. I was pleased with this hotel. I will look to return on future trips.

Room Tip: Ask for a room on a higher floor for a better view of San Diego.
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Naples, Florida
Top Contributor
177 reviews 177 reviews
27 hotel reviews
Reviews in 42 cities Reviews in 42 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed October 23, 2012

We stayed here before an early flight out. Nice, clean rooms. Very quiet. Ordered room service, which was a great meal. Only complaint would be the thin walls. Would definitely stay here again. Shuttle was free and very convenient to airport.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Jose, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 22, 2012

My husband and I stayed in Courtyard by Marriott San Diego Airport/Liberty Station for five days in mid-September, 2012. The hotel is located at a quiet and beautiful area, with a spacious parking lot and parking is free compared to many other hotels in San Deigo that charge guests for parking.

The room was nice and clean, the housekeeping was prompt and nicely done, and the ladies at the front desk were courteous and professional. The room offered Keurig K-cup single brewer, so bring some of your K-cups if you have a favorite kind at home. The buffet breakfast was of good value (we had it every morning of our stay) and the free coffee and tea offered on one side of the lobby was such a friendly gesture of the hotel. We especially liked the terrace that led up to the lake because it's a great place for a stroll after a busy schedule during the day.

We are frequent travelers, both domestically and internationally, and we highly recommend this hotel to anyone who considers a trip to San Diego on business or for sightseeing.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona
Top Contributor
192 reviews 192 reviews
37 hotel reviews
Reviews in 38 cities Reviews in 38 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed October 22, 2012

we were there for a wedding and found this hotel clean, modern, well appointed and in a great area...try it! the tv and channel options were great, the balcony wonderful, the quiet option lovely...we would go back.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Courtyard by Marriott San Diego Airport/Liberty Station

Address: 2592 Laning Road, San Diego, CA 92106
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in San Diego
#11 Business Hotel in San Diego
#13 Romantic Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott San Diego Airport/Liberty Station 3*
Official Description (provided by the hotel):
The brand-new waterfront Courtyard by Marriott San Diego Airport/Liberty Station is nestled along the water just minutes from Downtown, SeaWorld, San Diego Zoo, and the historic Gaslamp district. The hotel is adjacent to a beautiful 46-acre waterfront park with miles of waterfront trails. A fresh-stylish on-site restaurant, bar and deli offer multiple dining options with indoor and outdoor seating. Experience a modern destination combined with the rich history that can be found in Liberty Station. ... more   less 
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Also Known As:
Courtyard By Marriott San Diego Airport/Liberty Station Hotel San Diego
Courtyard San Diego Airport
San Diego Courtyard

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