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“Nice hotel” 4 of 5 stars
Review of Hilton San Diego Bayfront

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Hilton San Diego Bayfront
4.0 of 5 Hotel   |   1 Park Boulevard, San Diego, CA 92101   |  
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Ranked #69 of 271 Hotels in San Diego
Washington DC, District of Columbia
1 review
“Nice hotel”
4 of 5 stars Reviewed May 16, 2014

The hotel is very nice, the grounds a kept very well. I was there for a conference, and a little surprised that the hotel put three conferences in rooms in the same hallway. It was a little confusing, but we made it through.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samira M, Public Relations Manager at Hilton San Diego Bayfront, responded to this review, May 19, 2014
Thank you for taking the time to share your feedback. We are happy you liked our hotel! We will share your review with our staff and we look forward to welcoming to you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,616 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
07440, United States
1 review
5 of 5 stars Reviewed May 16, 2014

we enjoyed our time here. the staff was warm and friendly, the hotel clean. It is a good location, walking distance to the Gaslamp district with many places to eat and the hotel is on the waterfront walkway.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samira M, Public Relations Manager at Hilton San Diego Bayfront, responded to this review, June 12, 2014
Thanks for the 5 star review! Wonderful to hear you enjoyed your time at our hotel and you found our location in downtown convenient. See you next time! :)
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Fairfax, Virginia, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 16, 2014

Beautiful property but limited facilities. One bar, one pool, one restaurant. When a private event closes one of those, you're out of luck. When they do not warn you in advance of the closing, you're really feel left out to dry. Staff were a mix of very good folks and some that were too busy to care about guests. Events were excellently done. Some individual guest interactions were decidedly un-Hilton-like.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samira M, Public Relations Manager at Hilton San Diego Bayfront, responded to this review, May 19, 2014
Thank you for taking the time to share your experience. We strive on making all our guests feel welcomed and comfortable during their stay. We apologized if you were not informed of a private event. We will share your review with our staff and hope you will stay with us again when you are in San Diego.
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Aliso Viejo, United States
1 review
3 of 5 stars Reviewed May 16, 2014

Location is great, facility is new and good condition. Hotel wanted to charge $25 extra for early check in which I've never had at a Hilton before, especially as an HHonors member. Food quality on location and service are just average, which is disappointing in this location and facility quality.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samira M, Public Relations Manager at Hilton San Diego Bayfront, responded to this review, June 12, 2014
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service and policies and apologize for the confusion and frustration you encountered. We will use your comments as we continue to evolve our guests' experience. We do hope you will stay with us in the future.
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Woodbridge, United States
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 16, 2014

Room was flooded by a drunk patron in adjacent room. Required 3 phone calls to desk to receive assistance. Placed in a replacement room that was extremely noisy. Bell service did not offer to assist in changing rooms. Did not recieve promised compensation in the form of Hilton Honors points.

  • Stayed May 2014, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samira M, Public Relations Manager at Hilton San Diego Bayfront, responded to this review, June 6, 2014
We sincerely apologize for the issue you experienced during your stay. Your comfort and safety is our number one concern and we appreciate you bringing this to our attention. We have sent you a private message so we may get in touch with you and resolve any outstanding issues. Thank you for your time.
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La Vista, Nebraska
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 15, 2014

Just want to send a special thank you to Claudia the Bellhop who was extremely helpful and delightful she is a great first impression of the Hotel and the services yet to come. Also a very special thanks to Nolan at front desk for being so polite and helpful and offering such wonderful amenities to us during our stay. Because of these two employees we look forward to returning to this hotel, they were both great representatives of Hilton

Phil and Kathy Johnson
Omaha Ne

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Location
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samira M, Public Relations Manager at Hilton San Diego Bayfront, responded to this review, May 19, 2014
Thank you for taking the time to share your review via TripAdvisor! Wonderful to hear that our staff made a difference in your stay and we will share your review with them. See you next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lenox, United States
1 review
3 of 5 stars Reviewed May 15, 2014

Went to this hotel on business and stayed a couple of extra days. No issues with room cleanliness or service but I thought the room, bar, and restaurants were a bit over priced for a very average experience. BTW Fox Sports Bar has terrible food.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samira M, Public Relations Manager at Hilton San Diego Bayfront, responded to this review, May 19, 2014
Thank you for sharing your experience. We strive for every guest to have an exceptional experience at our hotel. We will share your review with our staff and Fox Sports Grill. We hope you will consider staying with us the next time you are in San Diego.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton San Diego Bayfront

Address: 1 Park Boulevard, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Spa Hotel in San Diego
#21 Luxury Hotel in San Diego
#31 Business Hotel in San Diego
#50 Romantic Hotel in San Diego
#60 Family Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton San Diego Bayfront 4*
Number of rooms: 1190
Official Description (provided by the hotel):
Step in. From the moment you arrive you instantly feel the difference. All of the vitalizing elements of the sea and sun are embraced on this spectacular waterfront setting. Rising 30 stories above San Diego Bay, the Hilton San Diego Bayfront hotel is a spirited blend of San Diego’s coastal influences, style, innovation and of course the unmistakable vibe. Steps from downtown’s Gaslamp Quarter, San Diego Convention Center, and PETCO Park, this beautiful hotel offers the amenities and lays the best of the city at your doorstep. Now guests have easy access from the hotel by way of the pedestrian bridge, directly to PETCO Park, downtown’s vibrant Gaslamp district, and up-in-coming East Village. Luxury and comfort have no boundaries here. Enjoy magnificent San Diego Bay and city views from our lobby, restaurants and guest rooms. Each one of the 1,190 spacious guest rooms including 30 suites at the Hilton San Diego Bayfront has a Bay view and features Hilton's Serenity Collection® bed and linens, the finest amenities such as Peter Thomas Roth® products, and the latest technology. And true to Hilton tradition, exceptional service comes as effortlessly here as the tides ebb and flow. For a San Diego business trip, family weekend, or a romantic getaway, Hilton San Diego Bayfront accommodations offer something for everyone. ... more   less 
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Also Known As:
Hilton San Diego Bayfront Hotel San Diego
Hilton Hotel San Diego

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