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“Great View” 4 of 5 stars
Review of Hilton San Diego Bayfront

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Hilton San Diego Bayfront
4.0 of 5 Hotel   |   1 Park Boulevard, San Diego, CA 92101   |  
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Ranked #69 of 271 Hotels in San Diego
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
“Great View”
4 of 5 stars Reviewed July 26, 2013 via mobile

Stayed at the Hilton while attending a conference at the Convention Center. When we made our reservation months before we requested a room with a king sized bed. At checkin which was early in the day we were told they were out of rooms with king beds. ( really ????). We did get a room right away which was nice and our room was on the convention center side. The view on this side is amazing! Great view of bay and downtown. Request a room on the convention center side! The other side's view is not so great. Also get up as high as possible for the best view.
Room was fine. Decorations were simple. Room was clean. Comfortable bed, extra charge (I think $25 per day) for refrigerator and microwave.
There are nice areas outside to sit and relax if a ship at the Dole loading dock which is very close is not being loaded. This loading took 3 or 4 days and was very noisy! You also have a view of this dock from the pool and the noise.
If you are attending a conference the Hilton is very close to the convention center.
Elevators were always fast and rarely crowded.
I have stayed at two other hotels on the bay in the past. The Hilton has the best view if you get on the best side. It is also one of the
newest hotels in this area.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2,618 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paradise Valley, AZ
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 25, 2013

I had the bay view. It was pretty. The beds were comfortable. The parking was a little pricey but it had in and out privileges. The elevators were fast. They let me check in 2 hours early. They were a bit snotty when explaining the hilton rewards...that was weird.

  • Stayed July 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, TX
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 24, 2013

I stayed at the Hilton Bayfront last week and this week and it is perfect! It is 5 minutes from the airport, a short walk to the LampLight District, directly across Petco Field and you can walk along the bayshore with ease.

It is walking distance to Seaport Village which has a ton of restaurants and shopping. There is a bike rental place a short distance away which has reasonable prices and makes for a great experience. They do not have an Executive Lounge but who cares...for Diamond members they give you coupons for appetizers and drinks for everyday you are there as well as coupons for Starbucks for a drink and food...perfect!

It is 10 minutes from Zoo and close to all other attractions.

The staff is great, the bar is great, the location is great!

...and if you like military stuff, Blackhawks fly by almost every 5 minutes and you see battleships and Navy Seals coming through the Bay throughout the day

Room Tip: Corner rooms have views of Downtown and the Bay
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie E, Manager at Hilton San Diego Bayfront, responded to this review, July 26, 2013
Thank you for taking the time to share your wonderful experience and for choosing us as your hotel destination while visiting San Diego. I am delighted to hear how much you loved the hotel as well as our convenient location on the bay, within walking distance to some of the best shopping, dining, and entertainment San Diego has to offer. I am grateful to learn that all the staff you encountered during your visit was friendly and accommodating and that you are very pleased with your stay. We look forward to welcoming you back in the near future!
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Cherry Hill, NJ
Top Contributor
51 reviews 51 reviews
35 hotel reviews
Reviews in 37 cities Reviews in 37 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 24, 2013

I love San Diego and my hotels of choice are the Marriott and the Hilton. Check in is always efficient (even though some of their staff are very standoffish, sorry). The lobby is comforting, the bars are fun, and I always feel safe and welcome. The standard rooms are, well, standard (I really can spot no difference between a Hampton Inn room and a standard Hilton's). But if you're lucky to get a downtown view, it's worth it. Spectacular, really. Otherwise, you're likely to be stuck with a wonderful view of the Dole factory and all its lovely freights. The restaurant downstairs is first class. And if you don't like fancy, there's a sports bar and bars with excellent menus. The only drawback is it's a hotel built for conventions and private parties, so if you're not on the list, you're out of luck.

Example: after walking the marina early afternoon on a Monday, I was famished. The bar was open. Food was being served. Could I eat there? OH NO. It was closed off for an event. I went downstairs. The sports bar is closed. The downstairs bar is closed. I go to the pool bar. THAT'S CLOSED TOO FOR A PRIVATE PARTY. Where could I eat, I asked. Well, there's a Starbucks on the other side... forget it. Very disappointed but hey, business is business, right, Hilton?

Disappointment aside, the location is great if you like to be close to the marina and the Gaslamp is a ten minute walk. Staff is courteous, food is good (when you can get to it). Just beware sometimes the check in staff don't understand it's free to smile.

  • Stayed July 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 23, 2013

We stayed at this hotel for four nights for 2013 Comic-Con. The room was very small and a little claustrophobic. There were no robes in the room, the towels and trash were changed out inconsistently, I left a couple of used towels on the bathroom floor (which as instructed, indicated we wanted fresh towels) they were picked up and put on the shelf under the sink without being replaced. I think charging for wi-fi is extortion but that's just my opinion :) I couldn't connect by the pool to the "free" wi-fi. We had two children with us who were looking forward to playing on the new water slide but it was closed off the entire weekend - when I asked why, we were told that celebrities had booked space and there wasn't the staff to cover monitoring the slide - do celebrities pay for their own rooms? I doubt it, but we did. Pool service was poor the first couple of days. The waiter who took care of us was very attentive when he was around. There was a crowd of very drunk people in the pool on Saturday afternoon who should have been escorted out or at least cut off but nobody did anything about that. I realize that the hotel was at capacity between paying guests and events but we were quite disappointed with the level of service.

Room Tip: If you're willing to "upgrade" for a view, be prepared to pay.
See more room tips
Green Features: Pretty average. I didn't notice anything special that other hotels don't do.
  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie E, Manager at Hilton San Diego Bayfront, responded to this review, July 24, 2013
Thank you for taking the time to share your feedback and for choosing to stay with us during Comic Con. I am sincerely sorry to hear that your visit was not necessarily what you were hoping for and that there were some aspects of your stay that were a little disappointing. I am very sorry that you did not receive the service that you would have liked from both our housekeeping and pool staff. I want to assure you that our entire team does their best to provide friendly and efficient service to all our guests even during our busiest times. I am very sorry that during your stay our kids slide was closed which I understand is disappointing for the children. I am sorry that you were inconvenienced during portions of your stay and that you expected more from us. I will be sure to relay your feedback to our management team so that we can assess how we may better provide for our guests during peak times. Thank you!
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Las Vegas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2013

Great hotel, nice staff, perfect to walk across the bridge to PETCO Park and see the Padres game. The restaurant staff was very nice and the view was perfect. I would recommend this hotel to anyone who is willing to pay the hefty nightly fee, which is well worth the $$$

  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie E, Manager at Hilton San Diego Bayfront, responded to this review, July 24, 2013
Thank you for your recent 5 star review and for choosing to stay with us. I am happy to hear how much you enjoyed your stay and that you loved the hotel, our convenient location on the bay and close to a variety of popular tourist destinations, and that you appreciated the great service you received from our team. Thank you for your recommendation to our future guests and we look forward to welcoming you back for a future visit.
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Pittsfield, United States
1 review
5 of 5 stars Reviewed July 22, 2013

First trip to California, I enjoyed my stay completely. The hotel had a spectacular view, with wonderful pool and hot tub. The Hotel bar was also very beautiful with great views of the bay. During our conference the wait staff was very professional and all accommodations was perfect.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie E, Manager at Hilton San Diego Bayfront, responded to this review, July 24, 2013
Thank you for your recent review. I am so happy to hear that on your first visit to California you were able to stay with us and had such a wonderful and memorable stay. I am pleased to know that you loved the beautiful views as well as our brand new pool area and open-air lounge, The Pool Club. I am delighted to know that throughout your stay all the team members were friendly and accommodating and you had a great time in San Diego. We hope to see you again soon for a future visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton San Diego Bayfront

Address: 1 Park Boulevard, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Spa Hotel in San Diego
#21 Luxury Hotel in San Diego
#31 Business Hotel in San Diego
#50 Romantic Hotel in San Diego
#60 Family Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton San Diego Bayfront 4*
Number of rooms: 1190
Official Description (provided by the hotel):
Step in. From the moment you arrive you instantly feel the difference. All of the vitalizing elements of the sea and sun are embraced on this spectacular waterfront setting. Rising 30 stories above San Diego Bay, the Hilton San Diego Bayfront hotel is a spirited blend of San Diego’s coastal influences, style, innovation and of course the unmistakable vibe. Steps from downtown’s Gaslamp Quarter, San Diego Convention Center, and PETCO Park, this beautiful hotel offers the amenities and lays the best of the city at your doorstep. Now guests have easy access from the hotel by way of the pedestrian bridge, directly to PETCO Park, downtown’s vibrant Gaslamp district, and up-in-coming East Village. Luxury and comfort have no boundaries here. Enjoy magnificent San Diego Bay and city views from our lobby, restaurants and guest rooms. Each one of the 1,190 spacious guest rooms including 30 suites at the Hilton San Diego Bayfront has a Bay view and features Hilton's Serenity Collection® bed and linens, the finest amenities such as Peter Thomas Roth® products, and the latest technology. And true to Hilton tradition, exceptional service comes as effortlessly here as the tides ebb and flow. For a San Diego business trip, family weekend, or a romantic getaway, Hilton San Diego Bayfront accommodations offer something for everyone. ... more   less 
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Also Known As:
Hilton San Diego Bayfront Hotel San Diego
Hilton Hotel San Diego

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