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“Very nice except for the pillows.” 4 of 5 stars
Review of Capitol Plaza Hotel Topeka

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Capitol Plaza Hotel Topeka
3.0 of 5 Hotel   |   1717 SW Topeka Boulevard, Topeka, KS 66612   |  
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20% off room rate
Ranked #13 of 33 hotels in Topeka
Waverly, Iowa
1 review
“Very nice except for the pillows.”
4 of 5 stars Reviewed April 9, 2013

Very nice room, sheets & bathroom. The pillows, however, need to be replaced as some were worn out (bunchy), not long enough & not soft enough. Hard for a back sleeper or side sleeper to sleep on these short little pillows.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapitolPlazaGM, General Manager at Capitol Plaza Hotel Topeka, responded to this review, May 6, 2013
Dear Suerealfromiowa,

Thanks for the comments regarding your stay with us. I apologize that the pillows were not up to the standards that we strive to maintain. We are continously ragging out pillows, and purchase new stocks every month. Unfortunately the pillows that you had were not acceptable. I hope that you wil give us another chance the next time your travels take you to Topeka.

Sincerely,

Kevin Smith-General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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164 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
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English first
Buffalo, Wyoming
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 8, 2013

After a long day's drive, we were so happy to get a room at the Capital Plaza in Topeka KS. The hotel staff were really helpful. The place is newly renovated. We had a great view from the 7th floor. We actually left our iPad behind and we received prompt and courteous attention. It is being FedExed back to us as I write this. It is so nice to know that if you accidentally leave property behind that it will be so well cared for.

Room Tip: Try to get one of the newly renovated rooms.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapitolPlazaGM, General Manager at Capitol Plaza Hotel Topeka, responded to this review, April 9, 2013
Dear 456williamh456,

Thank you for the great compliments regarding the hotel and your stay with us. I pride my staff on their integrity and dedication to the guest, and am happy that we were able to reunite your son with his iPad. I am pleased that you enjoyed your newly renovated room, with the new 37" LG TV, and HD Programming. The fitness center also has all new equipment as well.

Thanks again for the great comments,

Sincerely,

Kevin Smith-GM
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North Platte, Nebraska
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 22, 2013

We've stayed here twice now and have had a good experience both times. The property is pretty well kept and they have and are doing more updating. Rooms were quiet and nice sized with sofa and king bed. It was clean and served our purpose well.
The location is nice if you have an event at the Expo Center next door, but if you are coming off the Interstate you have to know about the hotel . The directions are good and it is not hard to find but you do have to realize you drive a little off the Interstate. It is not one you just stop at because of being handy.
We got it both times as a mystery hotel -either with Expedia or Hotwire!

The first time we stayed we felt like we might be the only ones there, but when we stayed just last week it seemed ver full. I think there was a conference going on there, too.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapitolPlazaGM, General Manager at Capitol Plaza Hotel Topeka, responded to this review, April 8, 2013
Thank you for your great comments regarding your stay at the Capitol Plaza Hotel. We appreciate the feedback and am glad that you enjoyed yourselves.
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Virginia Beach
Top Contributor
80 reviews 80 reviews
27 hotel reviews
Reviews in 36 cities Reviews in 36 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 16, 2013

Had a 3 day meeting this week here. Hotel seems very dated from outside but that seems to be the case with many downtown Topeka buildings, but upon entering the hotel is very clean, well maintained and nicely layed out. My room was on the top floor, view of convention center parking lot. Beds very comfortable, clean and nicely done. Spacious king room, great pillow selection and clean bathroom with nice towels. Few cosmetic blemishes here and there but nothing major. TV was easy although out of use one day when they were updating cable system, then all the channels changed numbers. Our meeting rooms were very nice and easily accessible. The food provided for our lunches and dinner was excellent. We were served breakfast in the restaurant and it was buffet, very good, nice selection. Service in restaurant was poor and slow in the morning and went without being served coffee while there so had to ask for take out cup at hostess which she provided (Starbucks) promptly and politely. Not thrilled about Topeka but this hotel is very nice and easily accessible to convention building next door. I would definitely stay here again for business or convention.

Room Tip: Pick room away from elevator as it does ring loudly on each floor.
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapitolPlazaGM, General Manager at Capitol Plaza Hotel Topeka, responded to this review, April 8, 2013
Thank you for your feedback. I am glad that you enjoyed the hotel, and appreciate the find detail in your review. I do apologize about the TV being out of service. We were upgrading our new 37" flat screens with new High Definition Channels. This did require a hardware changout and new programming to all TV's. I have also met with the Restaurant Supervisor and Food and Beverage Director regarding the service in the restaurant that morning. I am very sorry that this experience was not up to our normal level. I do hope that you enjoyed the Starbucks coffee and am happy that you would choose us again. We are working hard everyday to improve our guests experiences. Thanks for being candid with your review.
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Philadelphia, Pennsylvania
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed March 15, 2013 via mobile

I was here on business. When you pull in, it doesn't look like much, but inside was nice and well kept. It's an atrium style hotel, and the bar/restaurant is located on the first floor in the center. This makes it a little noisy at night when trying to sleep if a lot of people are being loud at the bar (I was on the 4th floor). The rooms are very nice and clean. Bed was comfortable. Toiletries were average- shampoo is a combo shampoo and conditioner (in case that's a problem for your hair, bring your own). Breakfast is a buffet- it was good but I was disappointed that the offerings were exactly the same both days. Variety would have been nice. They have Starbuck's there. The meeting rooms were nice.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapitolPlazaGM, General Manager at Capitol Plaza Hotel Topeka, responded to this review, April 8, 2013
Thanks for your feedback regarding your stay with the Capitol Plaza Hotel. We try to insure that the lounge stays at a reasonable level, and we do have a "North Wing" where the lounge cannot be heard and the rooms are normally very quiet in this area.

I have discussed your feedback with the Director of Food and Beverage and he is looking into changing up one hot item daily per your suggestion.

Thanks again for taking the time to give such valuable feedback to us.
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Concordia, Kansas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 26, 2013

I had a comp night awarded due to a malfunction several months ago, and as I had business in Topeka on this trip, decided to use it. Same results: everything but the breakfast buffet was great. Buffet is overpriced and bland. But, you don't have to eat there. The room is just perfect.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WICHITA
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 24, 2013

This is a nice hotel and a value for the money. The only thing that I think is lacking is the fitness room. For the size of hotel it is only equipped with four machines and a set of weights. The equipment is relatively new. The room is somewhat small. Other than that, the atmosphere, the bed the room are all excellent!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapitolPlazaGM, General Manager at Capitol Plaza Hotel Topeka, responded to this review, January 26, 2013
Thank you for your comments. I apologize that the size of the fitness center did not meet your needs. We do have 2 state of the art Treadmills with TV Screens and Ipod inputs, 1 Elliptical with TV screen, 1 Bicycle with TV screen, and 2 full sets of dumbells from 5 to 50lbs. We also have a very nice Bench with incline feature. We also have a set of 3 yoga balls and a matt. Almost all of the equipment is only 2 months old, as the room was totally renovated in November of 2012. I have rarely seen more than 2-3 people using this equipment at any one time. I am glad that you enjoyed the hotel and the atmosphere.

Thanks again,

Kevin Smith-GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Capitol Plaza Hotel Topeka

Address: 1717 SW Topeka Boulevard, Topeka, KS 66612
Phone Number:
Location: United States > Kansas > Topeka
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Topeka
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Capitol Plaza Hotel Topeka 3*
Reservation Options:
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Also Known As:
Capitol Plaza Hotel
Capitol Plaza Topeka

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