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Capital Plaza Hotel Topeka: Traveler Reviews

3.0 of 5
1717 SW Topeka Boulevard, Topeka, KS 66612
Hotel amenities
Capital Plaza Hotel Topeka
Ranked #19 of 31 hotels in Topeka
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91 reviews from our community

    Trip type
Traveler rating
    11
    45
    16
    14
    5
Date Rating
Iowa
Top Contributor
111 reviews 111 reviews
40 hotel reviews
Reviews in 51 cities Reviews in 51 cities
26 helpful votes 26 helpful votes
“Enjoyable Stay”
4 of 5 stars Reviewed November 11, 2012

Very clean and upscale environment. Very close to the capitol obviously and not so close to restaurants or at least it didn't appear to be. Great value at $99 per night. Nice hotel bar and dining area. Rooms were clean and well equipped. I wouldn't hesitate to stay here again if in the area.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask tpharkman about Capital Plaza Hotel Topeka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaha, Nebraska
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Updates needed to rooms. Especially bathrooms. Ick.”
3 of 5 stars Reviewed November 5, 2012 via mobile

I find it ridiculous when they only offer a double beds or king beds for an additional cost. This hotel was run down for the money. The staff wasn't friendly and directed us to the wrong convention center. The pool was way to small for the Amount of people they were allowing to swim. Dangerous.

  • Stayed November 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
Ask barelli15 about Capital Plaza Hotel Topeka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapitolPlazaGM, General Manager at Capital Plaza Hotel Topeka, responded to this review
January 10, 2013
Thank you for your feedback concerning your stay at the Capitol Plaza Hotel. We actually do not charge more for a double or king bed, except if it...
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1 review
2 helpful votes 2 helpful votes
“October 10-11, 2012”
5 of 5 stars Reviewed October 15, 2012

We stayed here for a convention and had a great experience. The food served at all meals was delicious, the room was clean, the staff was courteous and helpful at all times. At a banquet we attended more people showed up than registered for the event and within minutes their staff brought in another table and ten chairs, added the dishes and decor and we were seated. The only issue we had was the conference rooms were on the chilly side.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Sharon W about Capital Plaza Hotel Topeka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrence, Kansas
Top Contributor
50 reviews 50 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
47 helpful votes 47 helpful votes
“so-so”
3 of 5 stars Reviewed October 11, 2012

Stayed at the Plaza Hotel for two nights as a part of a convention. Must say that the hotel stay itself was disappointing.

Check in and out went fine and it seemed the service by the hotel staff was good. In my ratings I am giving service a poor rating only because of the restaurant.

I must have been one of the last ones to book because I had a handicapped king room. The bathroom was clean but it was a sink only without any type of shelving for toiletries. This might be unique to the handicapped rooms but some type of shelf in the bathroom would have been nice.

Room was also clean but the bed was not comfortable and he fitted cover came off both nights. The doors on all of the rooms are solid, heavy wood. The result is a loud bang when anyone in your hallway comes or goes. I tried to close mine quietly when I would go in and out but it still seemed loud.

Service in the restaurant was horrible. I generally ate outside of the normal meal times so there weren't many people there but getting water or even your check took forever. On one occassion, I did not get a water refill at all. Also, did not get my check so went to the cashier station and waited for the hostess to come back so I could pay. Food quality just okay but reasonably priced.

The meeting rooms were very good. Good sound systems and lighting.

I like staying in the hotel where a convention is actually held for the convenience but doubt I will stay at the Plaza again.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
Ask countryguylawrence about Capital Plaza Hotel Topeka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapitolPlazaGM, General Manager at Capital Plaza Hotel Topeka, responded to this review
October 15, 2012
Thank you for your comments regarding your stay at the Capitol Plaza Hotel.

I am very sorry that we did not meet your expectations during this visit. We use the Serta Presidential Series of mattress and normally get very good reviews on these beds. I understand that it is difficult to sleep when your mattress pad is moving. I will have my Executive Housekeeping Manager insure that these are all attached properly, as well as have my Chief Engineer monitor the door closers. The doors are meant to close firmly for both security reasons, as well as fire prevention. The doors are checked frequently to insure that they close firmly, but do not slam. I have discussed your comments regarding the Restaurant with the Director of Food and Beverage, and am confident that we have addressed your concerns with the staff. I am glad that you enjoyed the service, and the rooms cleanliness during your time here with us, and hope that you will reconsider staying elsewhere on your next visit to Topeka.

Sincerely,

Kevin Smith-General Manager
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Riverside, Missouri
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Could have offered a continental breakfast for the price they charge for a room.”
4 of 5 stars Reviewed October 6, 2012 via mobile

Seems they are about the only hotel in the price range not offering a breakfast. Good location to expo center. Right outside front door. If I ever come to Topeka I would stay somewhere else. Nothing realy more to say.

  • Stayed October 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
Ask Prentiss R about Capital Plaza Hotel Topeka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapitolPlazaGM, General Manager at Capital Plaza Hotel Topeka, responded to this review
October 15, 2012
Could have offered a continental breakfast for the price they charge for a room.
Seems they are about the only hotel in the price range not offering...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Capital Plaza Hotel Topeka

Also Known As:
Capitol Plaza Hotel
Capitol Plaza Topeka
Address: 1717 SW Topeka Boulevard, Topeka, KS 66612
Region: United States > Kansas > Topeka
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 31 hotels in Topeka
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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