I find it ridiculous when they only offer a double beds or king beds for an additional cost. This hotel was run down for the money. The staff wasn't friendly and directed us to the wrong convention center. The pool was way to small for the Amount of people they were allowing to swim. Dangerous.

We stayed here for a convention and had a great experience. The food served at all meals was delicious, the room was clean, the staff was courteous and helpful at all times. At a banquet we attended more people showed up than registered for the event and within minutes their staff brought in another table and ten chairs, added the dishes and decor and we were seated. The only issue we had was the conference rooms were on the chilly side.

Stayed at the Plaza Hotel for two nights as a part of a convention. Must say that the hotel stay itself was disappointing.

Check in and out went fine and it seemed the service by the hotel staff was good. In my ratings I am giving service a poor rating only because of the restaurant.

I must have been one of the last ones to book because I had a handicapped king room. The bathroom was clean but it was a sink only without any type of shelving for toiletries. This might be unique to the handicapped rooms but some type of shelf in the bathroom would have been nice.

Room was also clean but the bed was not comfortable and he fitted cover came off both nights. The doors on all of the rooms are solid, heavy wood. The result is a loud bang when anyone in your hallway comes or goes. I tried to close mine quietly when I would go in and out but it still seemed loud.

Service in the restaurant was horrible. I generally ate outside of the normal meal times so there weren't many people there but getting water or even your check took forever. On one occassion, I did not get a water refill at all. Also, did not get my check so went to the cashier station and waited for the hostess to come back so I could pay. Food quality just okay but reasonably priced.

The meeting rooms were very good. Good sound systems and lighting.

I like staying in the hotel where a convention is actually held for the convenience but doubt I will stay at the Plaza again.

Seems they are about the only hotel in the price range not offering a breakfast. Good location to expo center. Right outside front door. If I ever come to Topeka I would stay somewhere else. Nothing realy more to say.