This hotel was just okay. It was clean and quiet which were pros. They also had the tastiest waffles I've ever had for breakfast. However, their breakfast did not stay well stocked. They also did not have an elevator despite the fact that they have a 2nd floor. Guests who are given 2nd floor rooms are required to carried their luggage up the stairs. If you are just looking for a quick, affordable, clean place to stay, but don't have any great expectations, this would be a good hotel for you. But if you are used to certain luxuries and comforts, you might want to try elsewhere.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
December 5, 2012
Dear Guest,
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly at 785-228-2223.
Sincerely,
Raj
General Manager
BEST WESTERN Topeka Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.