I stayed at this place for 6 weeks due to work . I have never been let down with rooms, parking, breakfast, pool area, exercise room, computer room or housekeeping. I have used all of these amenties. I have been upgraded almost everytime and will tell everybody of my experience.

I travel frequently for business. I have stayed at this Best Western hotel many times in the past. I am very happy to see this hotel improving and upgrading each time I come back. The new HD tvs are really big thing for me nowadays, makes me feel like I am in the 21st century now. I really like their complimentary breakfast. I once had to pay $8.95 for the same breakfast at other hotels, and the orange juice was sour. Love the indoor swimming pool and the hot tub. Their staff is always friendly and very accommodating. Couple of times I asked for extra blanket and was on my way to front desk to pick it up, but instead the front desk staff brought it to me. That was really nice. Fridge and microwave is always a plus. Rooms are crystal clean every time. I always stay at this hotel each time I am back in Topeka.

I stayed at this hotel for three nights to attend a nearby business convention. The room was so nice, very clean and had everything I needed. Raj Gupta at the front desk went out of his way to assist me in making some of my travel arrangements. I really enjoyed the hotel and wish I could have taken advantage of the pool and the breakfast.

I love Best Western and so I had no hesitation when booking my two adjoining rooms. We arrived and the front desk ppl were very friendly. We went into the room and immediately knew something was wrong. The room smelled bad and the carpet had water stains, esp in front of the fridge. We noticed there were air fresheners plugged in on both sides of the couch, if that wasn't a big enough hint. There was a suspicious stain on the bedspread so we took it off and just decided to deal with it. So we got some food and ate and let my 1 year old crawl around. When I picked her up, the tops of her feet were black from crawling on the floor! I looked at the bottom of my feet and they were just as black. I couldn't look past that as my 1 year old spends most of her time on the floor. So I went to the front desk and the manager said that she would not refund us as we had been there longer than 30 minutes. We had been there for just under 2 hours. We left and went to the hotel across the street. I called corporate and they gave me a bunch of points but could not refund my money. So I had to go through my credit card company to dispute the charges. I just today looked on my credit card statement, it's been almost a month since I stayed there, and they have charged my credit card again, not once, but twice, instead of properly going through the dispute process. So I had to cancel my credit card so they can't make anymore charges. I have never had such a bad experience at a hotel. How awful. Just dirty and I can't believe they keep charging my card.