We were driving from Savannah to Memphis and chose Tupelo to stop overnight so that we could see the house where Elvis was born. We arrived about 5PM and selected the Marriott as we are Marriott award members.
Checked in, the girl at the front desk could not really be bothered. Got to our room, unpacked and used the washroom. Looking on the floor we noticed ants. Not just one or two but many. We were only staying one night and checked the rest of the room and it looked fine. That said, I was surprised that the hotel had not noticed the ants. Then went to take a shower (with the ants :) and the shower handle came out of the wall. Water everywhere.....clearly the shower was broken before we got there. Anyhow enough was enough so we went to the front desk to explain and ask for a new room. Interesting response, instead of apologizing, the asked to see our room. Guess they didn't believe us. Came to the room and say the bathroom and then asked us how many nights we had been there. As if we broke the shower and brought some ants with us. We said we arrived 20 minutes ago.....they put us in a new room but no apologies at all.
Very disappointing especially for a Marriott, I would not stay here again. There are lots of other choices in Tupelo.
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- Also Known As:
- Courtyard Tupelo Hotel Tupelo
- Tupelo Marriott
- Tupelo Courtyard