We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent” 5 of 5 stars
Review of Colonnade Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Colonnade Hotel to your Saves list
Colonnade Hotel
4.0 of 5 Hotel   |   120 Huntington Avenue, Back Bay, Boston, MA 02116-5730 (Back Bay)   |  
  |  
Hotel website
  |  
Hotel packages
  |  
Hotel amenities
Special Rate
Book Direct-Stay and Save
Ranked #17 of 77 Hotels in Boston
Certificate of Excellence 2014
Newcastle upon Tyne, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Excellent”
5 of 5 stars Reviewed July 4, 2014 via mobile

My husband and I stayed for 7 nights 26 June to 3 July. From check in to check out the service was perfect. A very special mention has to go to the bar staff especially for our last three nights but also the first 4 nights perfect gin and tonics. We will definitely will come back and recommend to all our friends.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,097 reviews from our community

Traveler rating
    1,301
    519
    165
    63
    49
See reviews for
478
626
105
534
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (417)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Westfield, New Jersey
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 1, 2014

No idea why I got a suite, but this room had a living room that seated 7, dining table for 4,wet bar, separated bathroom with a bidee, and spacious bedroom.
What a luxurious stay!
Only complaint was the shower needed updating.

Stayed July 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neath, Wales, Gods Country
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 29, 2014

We stayed 3 night at the Colonnade in Boston. The service was great from start to finish. The room was well appointed and the staff were only too happy to help. We would definitely stay again the next time we visit and we will be back

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver BC
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 27, 2014

Arrived late around 11pm to check in. Front desk staff were very welcoming and got to my room quickly. Headed down to Jo Brasserie for a glass of wine and a snack. The hotel was very busy for the 5 nights I was there. Concierge very helpful and everyone had a can-do attitude. I was on the 11th floor which is also where the roof top pool is. Since the public is able to enjoy the pool, I would suggest better security on the floor itself- as a woman travelling alone on business I would have preferred to be on another floor. Great location- walking distance to may sights, shopping and restaurants. Enjoyed walking the leafy streets behind the hotel full of brownstones and residential parks. Room service quick and friendly. Air conditioning quite loud but got used to it. Other than that, a lovely stay.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwalk, Iowa
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 26, 2014

The people of Delta Airlines and The Colonnade Hotel in Boston have thanks from deep within my heart after I aggravated a leg injury flying to Boston Saturday for the Dress for Success Worldwide Annual Conference. I spent the next four days in intense pain, using a cane. The world's best concierge, Brittney D., at The Colonnade provided all sorts of help and transportation to a walk-in clinic which immediately sent me to the emergency room at Tufts. (The care and attention there were wonderful, too.) The Colonnade staff went above and beyond from a housekeeping staffer who saw me limping toward the ice cooler and took care of that for me - and refused a tip - to the front desk, banquet service staff, restaurant servers and bellmen. Delta staff made sure I was safely on board, provided wheel chairs (which saved me from missing a flight) and checked to make sure I could exit in an emergency. I have extensive experience as a corporate communications VP whose team included conference planning. The Colonnade staff surpassed any hotel I've ever visited with their kindnesses to me amid a beautiful facility. And I greatly enjoyed my dream dinner: grilled swordfish on the patio of the Brasserie. Having swordfish was a goal for this trip and it was perfect.

Room Tip: The king size room was ample in space; the view from the 7th floor was spectacular.
See more room tips
Green Features: I appreciated the "green" approach to towels and bedding. A recycling wastebasket would be a nice addition.
  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manama, Bahrain
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 25, 2014

best place to stay in downtown boston. great service near the best shopping. Friendly staff attended to every need. beautiful view from the room. very comfortable beds. the boston trollies stop right in front of the hotel.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 25, 2014

Based on Trip Advisor reviews I decided this was the hotel for me for my upcoming visit.

But before I made a reservation, I wanted to ask a few quick questions re: room sizes/rates/wifi/parking etc, so I emailed the hotel.

I received a response from Gilda very quickly and she answered every single one of my queries and was very, very helpful and said not to hesitate to contact her if I required anything else. I then replied and made the booking with her.

I must say from a customer service point of view, I was very impressed and I haven't even visited the hotel yet. If the hotel and rest of the staff are as wonderful as Gilda, I am in for a treat. Many of the other hotels for example that I have booked for my trip, if I have emailed them I have received a reply from "front desk"! Gilda signing off her name made it much more personal.

Really looking forward to my visit now.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Colonnade Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Colonnade Hotel

Address: 120 Huntington Avenue, Back Bay, Boston, MA 02116-5730
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Boston
#10 Business Hotel in Boston
#11 Luxury Hotel in Boston
#15 Romantic Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Colonnade Hotel 4*
Number of rooms: 285
Official Description (provided by the hotel):
The Colonnade Hotel has provided thoughtful hospitality to Boston visitors and residents for more than 40 years. A dynamic Back Bay landmark whose opening launched the neighborhood's renaissance in the early seventies, The Colonnade is home to the city's only outdoor Roof Top Pool and the award-winning Parisian-style restaurant, Brasserie JO. The property boasts 285 sophisticated guest rooms, including nine luxury suites. Ideally located, The Colonnade is in close proximity to Newbury Street, The Shops at Prudential Center, Hynes Convention Center, Northeastern and many of Boston's finest museums, galleries, and iconic sites including Symphony Hall and Fenway Park. The Colonnade Hotel is a member of the Preferred Hotel's LIFESTYLE collection. Preferred Hotels represents over 650 of the world's finest luxury hotels and resorts with an extensive global collection in more than 85 countries. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, TripOnline SA, Hotels.com, HotelTravel.com, getaroom.com, Priceline, BookIt.com and Jetsetter so you can book your Colonnade Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Colonnade Hotel Boston

Owners: What's your side of the story?

If you own or manage Colonnade Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.