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“Nice place, solid staff” 4 of 5 stars
Review of DoubleTree Club by Hilton Hotel Boston Bayside

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DoubleTree Club by Hilton Hotel Boston Bayside
3.0 of 5 Hotel   |   240 Mount Vernon Street at Bayside Center, Boston, MA 02125 (Dorchester / Roxbury / Mattapan)   |  
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Ranked #59 of 77 Hotels in Boston
Winthrop, Maine
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Nice place, solid staff”
4 of 5 stars Reviewed December 3, 2012

Good rooms. Great views of Boston. Near a T-Train station. Great, solid staff that are VERY helpful!
Unfortunately, and this DOES NOT DETRACT FROM THE STAY, I found a couple of hairs in my room. The Manager on Duty got involved, showed me to a different room, took notes on what happened. The front desk person was apologetic and helpful.
I would and will stay there again on my trips to Boston.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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799 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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Colorado Springs, Colorado
Top Contributor
125 reviews 125 reviews
54 hotel reviews
Reviews in 62 cities Reviews in 62 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed November 28, 2012

A recent before-a-morning-flight night found us in an utterly wonderful upgraded top-floor corner suite. Incredible views and a very, very nice room. Very helpful staff at check-in; even offered extra cookies to the family members dropping us off! The on-site "cafe" is not a full-service restaurant but for what it is it is just fine and the staff was very helpful and the food tasty.

Having the airport shuttle only once an hour is a little problematic, plus, the shuttle made two stops before going to the airport. This really wasn't disclosed anywhere and gave us a bit of anxiety as the clock ticked.

Will stay again; hotel is significantly cheaper than the other HHonors options near BOS.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 25, 2012

The hotel staff are very friendly and they put in every effort to make our stay wonderful. Marcel at the front desk stands out - he is just exceptional in providing great customer service and does everything with a genuine smile. He gave us the warm double tree cookies which are so delicious. The bartender makes really good drinks and is a pleasure to interact with. The hotel has a complimentary shuttle to the airport and to nearby places which made it convenient for us. The train station is also a short 10 minutes walk from the hotel so moving around Boston was easy. We definitely enjoyed our stay at this hotel.

Room Tip: Rooms on the highest floor have a good view of the bay
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Periana, Spain
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 24, 2012

We stayed here for 3 nights at the end of September in a twin room facing away from the sea. Reception was efficient and polite despite dealing with some pretty difficult customers in front of us!

Our room was fine, your typical chain hotel, clean and tidy with comfortable beds, view of the highway in to Boston was a bit of a let down but we intended to be out all the time so made no difference to us.

The hotel is as others have said a bit out of it, but I found it easy to get to and from using either our hire car or the Boston transit system which was only a short walk away.

There are no places to eat nearby but using the car we found a lot of choice only 5 mins away. We also took a cab in to Boston one evening to eat at Ruth Chris as I didn't fancy driving at night!

Thought having to pay so much for the car parking was a bit off and was told its what Boston charges them.

So to sum up. OK hotel with little going on round it but easy to drive to and from, connect to down town with excellent transit system. Would stay again.

Room Tip: Ask for a sea view room.
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
Top Contributor
57 reviews 57 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 23, 2012

Recently stayed at this hotel for six nights. This is my second stay at this property, and rooms were priced much more reasonably for this area on this last visit. The staff are very friendly and insist on helping guests with every type of problem. Morning in the Cafe is still a little cumbersome, but the Starbucks and freshly prepared breakfasts are tasty. Room are comfortable and quiet, well maintained, but just a little warmer than the thermostat indicates, so turn it down at night!

Room Tip: Ask for a room away from the elevators! They are busy all night long!
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
Top Contributor
78 reviews 78 reviews
62 hotel reviews
Reviews in 58 cities Reviews in 58 cities
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed November 16, 2012

Situated just off i93 South, and adjacent to two massive car parks, this location is not pedestrian friendly. Rooms are on the small side, also, the location is under the flight path to Logan airport, so factor in noise. Speaking of noise, the A/C units are the old type units, wall mounted under the window and very loud.

The Market Place cafe, is self described as a 'limited service dining experience'. It is very, very basic and frustratingly disorganized. On two occasions, the wait exceeded 15 minutes for basic coffee and cereal. Most of the food is pre-prepped and not that appealing.

Gym is small, on the 2nd floor. Max weights are 30lbs, with 2 running machines.

Overall, if the main City hotels are sold out, then this hotel is a distant option.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 14, 2012 via mobile

The DoubleTree is a little tricky to get to but is in southern part of the city and is ok as hotels go. I chose this hotel due to my visit to Quincy, Hingham and Boston during my stay and in an effort to build up my Hilton Rewards but not thrilled that you must be Gold or above member to get free internet. I could have stayed elsewhere and gotten free internet.

Staff is nice, rooms clean, convenient on site food place with limited menu, but good for the business traveler like myself. Price was ok, not sure I would book again since I have to pay for internet, Im just getting to silver with HiltonHonors.

I find the internet issue an inconvenience that Hilton should consider revising since so many hotel chains offer free wifi. Heck, you can go to starbucks, panera and even mcdonalds for free wifi but not a hilton hotel unless you're a HiltonHonors gold member? Really??

  • Stayed November 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about DoubleTree Club by Hilton Hotel Boston Bayside

Address: 240 Mount Vernon Street at Bayside Center, Boston, MA 02125
Phone Number:
Location: United States > Massachusetts > Boston > Dorchester / Roxbury / Mattapan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#47 Family Hotel in Boston
#55 Business Hotel in Boston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree Club by Hilton Hotel Boston Bayside 3*
Official Description (provided by the hotel):
Located just two miles from downtown Boston, our convenient hotel offers easy access to the subway just one block away as well as complimentary shuttle service to downtown Boston, South Station and the airport. Enjoy comfortable accommodations in a standard guest room or upgrade to a newly renovated deluxe room. Grab a quick bite at the Marketplace Café and Take Away with premium deli meats and Starbucks coffee bar. ... more   less 
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Also Known As:
Doubletree Club Boston Bayside Hotel Boston
Doubletree Hotel Boston Bayside
Doubletree Boston
Doubletree Club Hotel Boston Bayside

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