This was our third time staying here the night before a flight. First two times were fine. This last time made me decide not to go back. We do a park and fly so we stay the night before our flight and have a place to leave our car and its covered in the room price. The hotel shuttle takes you to the airport and picks you up upon your return. The bed in the room this time was so uncomfortable that I could barely move the next morning. And i found bites all over my legs the next day that were not there the night before. I didn't have time to check for bedbugs before we left so i.m just saying check your bed before you get in. Upon our return we picked up our bags and used the airport phone to call for the shuttle. My husband told them the terminal info for pickup. He was told 5 minutes. The hotel is 5 minutes away. It was freezing cold outside. We wait outside as we've had the shuttle drive right by if you're not on the curb flagging them down. We waited 25 minutes and no shuttle. I called again and got an attitude when i told them we had been waiting 25 minutes in the cold for the shuttle and she tried to tell me that i must have given them the wrong info. Not happy!! Again i was told 2-3 minutes and it finally showed up 10 minutes later. The driver tells us that we wouldn't have been cold if we waited inside!!!! Not an apology for taking too long!!! Needless to say, that will be the last time we stay at this hotel.
- Official Description (provided by the hotel):
- Marriott Courtyard Boston Logan is the perfect destination when visiting and exploring Greater Boston. Conveniently located only one mile from Logan International Airport, the Marriott Courtyard Boston Logan offers 24 hour complimentary shuttle service to and from the airport, local train station and restaurants near the hotel. Enjoy luxurious accommodations and amenities featuring our newly renovated guest rooms, fitness and business centers. For shopping, entertainment and a fine dining experience, Fanueil Hall cannot be missed. Visit the Museum of Science or attend an event at the Boston Convention and Exhibition Center. ... more less
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- Also Known As:
- Courtyard By Marriott Boston Logan Airport Hotel Boston
- Courtyard Boston Logan Airport