We spent a week at the Custom House. The location is fantastic. It is close to almost everything. The accommodations are very nice and the views from the rooms over looking Boston are beautiful. The front desk and concierge folks are very friendly and helpful. We were there as time share owners, but our room was serviced (trash and towels) daily , which was a nice touch as most timeshare properties only serviced the room once during your stay. Loved the building and it's history. If you can stay at the Custom House you will not be sorry.