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“"Charmingly Quaint"” 5 of 5 stars
Review of XV Beacon

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XV Beacon
5.0 of 5 Hotel   |   15 Beacon St, Boston, MA 02108 (Beacon Hill)   |  
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Ranked #8 of 77 Hotels in Boston
Coral Springs, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“"Charmingly Quaint"”
5 of 5 stars Reviewed December 9, 2012

We spent 2 nights at XV Beacon in December. What a wonderful experience! It's a wonderfully warm boutique hotel where the staff is always at your disposal and could not have been more accomodating.They couldn't do enough for us. We ordered room service and it was one of the best meals we had. The location is right near the Boston Garden and statehouse. It was so quiet you never knew you were right in the city until you went out the front door! I would recommend it for it's understated beauty, the employees and as a memorable experience.

Room Tip: We chose a suite on the 10th floor. Had a gas fireplace, king bed and sofa area. It was well worth i...
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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720 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
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English first
Lisbon, Portugal
Top Contributor
77 reviews 77 reviews
59 hotel reviews
Reviews in 52 cities Reviews in 52 cities
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed December 5, 2012

The XV Beacon is a perfectly located, very comfortable and beautifully designed boutique hotel.
Staff is competent and polite, but unenthusiastic, which I was told is just the Boston way. As an European it was actually refreshing to stay in a US hotel where the staff doesn't jump at you constantly with smiles and greetings.
The lobby is quite small, but very nicely appointed. The elevators are old, a bit noisy and slow. I absolutely adored the rooms, beautifully designed and lit, with lovely boiserie, very elegant classic contemporary furniture, and a fireplace! I believe I got one of the smallest rooms, but it was still rather spacious. The bathroom was small, perhaps too small for two people to use it simultaneously.
The hallways, gorgeous as the rest of the property, had a very strong smell of food. I complained about that, but the issue was not addressed. It's probably a permanent problem, and a very off-putting one in my opinion.
The restaurant is a very nice venue. We had our thanksgiving lunch there and it was great.
We also took advantage of the hotel Lexus to drop us of at a restaurant once, but we were offered the hotel car almost every time we left. This is such a nice and rare amenity, it really makes up for any shortcomings the property might have.
Hotels for me are all about comfort, design, service and location, and the XV Beacon delivers an excellent performance in most domains. I highly recommend it, and will surely return.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Wilmington, North Carolina
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 30, 2012

The XV Beacon hotel was wonderful in every aspect. A special boutique hotel you must try if staying in Boston. The service from Doorman to front desk was spot on. Every detail was handled nicely. We found our first room a bit small, the staff moved us to a larger room while we went out for a bite to eat. The rooms are comfortable and cozy. The gas fireplace and towel warmers where a welcome bonus during this cold weekend. Room service was fast and friendly. The hotel is within easy walking distance to great restaurants and shopping. We would definitely stay here again. Congratulations to the Staff for a job well done.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chetek, Wisconsin
Top Contributor
56 reviews 56 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 30, 2012

Two things make this hotel stand out.... location and the focus on customer service. The "team effort", is noticeable from the moment you get out of the cab. The staff at this hotel "get it". Kudos to everyone for your friendliness, willingness to answer questions, and for treating us like one treats guests in a home! The service was consistent throughout our three-night stay.

The hotel location was perfect as I attended a meeting at the Omni (only a two minute walk). Loved room 502, large comfortable work station in the room, best to use the ethernet connection, not so hot on wifi connectivity. The room was immaculate, faced the street, near the elevator. Not large, but the floor plan was laid out such that one felt the living area facing the fireplace was not squished next to the bed and work station.

We loved the walk-in rain shower, super clean bathroom, and quality linens. The turndown service and cleaning staff were cordial and helpful.

The personal service of Mark driving us in the house car to and from dinner and to the airport made the trip low hassle and convenient. He's a charming man, exudes hospitality and loves his job. That's such a rare customer experience in this day and age.

Excellent stay!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Top Contributor
148 reviews 148 reviews
32 hotel reviews
Reviews in 46 cities Reviews in 46 cities
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed November 27, 2012

We booked this hotel on the strength of many terrific tripadvisor reviews. That sometimes concerns us - maybe we may be expecting too much... In this case, we need not have worried. From before the visit interactions with the concierge (thanks Maddie) to the welcome to all the details of the stay it is clear that this hotel has mastered the art of being a "boutique hotel".

Since this was a special occasion we let the staff know in advance and we were greeted in our room by a large slice of birthday cake and a bottle of sparkling wine. Nice touch! And on the first evening I had ordered the "rose petal turn down" service which was elegantly executed.

We can't say enough about the friendly nature of the staff. We even got to enjoy the car service that took us to dinner one evening. Our room was a large corner room, very well laid out and with a terrific view out onto Beacon St. and towards the Common. Frankly, how do you beat this location? We were able to walk to Newbury Street and along the Freedom Trail to the north end.

What could be improved. Not much. For one thing - the hotel is doing something right with its staff. Is it hiring or training or both? That has to continue. Don't let up!

In a next renovation it might be worthwhile re-configuring the lobby to make it more attractive and larger. A great deal of space at the front of the building is devoted to a little used part of Moo restaurant. It occured to us that a larger lobby would be more useful and would accommodate more people. There were occasions when the lobby did get congested with staff, conceirge area, check in and guests. When there are more than 15 people in the area it starts to become less like a relaxing boutique hotel and more like a crowded boutique.

Room Tip: Ask for a corner suite
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 26, 2012

Fantastic boutique-type hotel in a perfect location! VERY friendly staff, super clean rooms, everything was outstanding! Little small details in the rooms, huge TV's very comfortable beds! Parking is by valet only, great restaurant and bar attached to hotel. We stay here often and each time is better than the last! Thank you

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Providence, Rhode Island
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 25, 2012

it was our 15 yr anniversary and I wanted to surprise my husband. I took him to the XV Beacon in Boston. He loved it just as much as I did. We got lost on our way and the person on the phone was so helpful in finding our way there. They were quick to receive us as soon as we pulled up. We were so tired from a long day and just wanted to check in quickly. When we got to our room, there was a bottle of champagne and some chocolate covered fruit/cookies with a lovely card congratulating us. The room was very nice. Beautiful fireplace, was very cozy. We decided to order room service and it was fabulous!!! They have a restaurant called Moo that has amazing food. The room was spotless. Quiet hotel. Breakfast was just as good as dinner and dessert! We will definitely be going back, probably for our 16th! LOVED IT!

Room Tip: Every room has a fireplace I believe.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about XV Beacon

Address: 15 Beacon St, Boston, MA 02108
Phone Number:
Location: United States > Massachusetts > Boston > Beacon Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Boston
#7 Luxury Hotel in Boston
#13 Business Hotel in Boston
#16 Family Hotel in Boston
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — XV Beacon 5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Xv Beacon Boston
Xv Beacon Hotel Boston

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