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“Top Shelf!” 5 of 5 stars
Review of Seaport Boston Hotel

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Seaport Boston Hotel
4.0 of 5 Hotel   |   1 Seaport Lane, Boston, MA 02210 (South Boston)   |  
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Ranked #1 of 77 Hotels in Boston
Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
“Top Shelf!”
5 of 5 stars Reviewed July 11, 2013

My family and I had a wonderful stay at the Seaport! We'd like to particularly point out the outstanding service we received from Amir, Andy and Betty. All of the staff we encountered truly offered top shelf customer service, you really made us feel special! I would highly recommend the Seaport to anyone looking for a hotel in Boston. The room was the best we've ever experienced (our kids didn't want to leave it)!! Two big thumbs up to the Seaport. If you're looking for a great place to stay in Boston do yourself a favor and stay here. You can't beat it.

Room Tip: We had a harbor view and couldn't get enough of it! What a great view.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,304 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (415)
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English first
Chessington, UK
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 10, 2013

This hotel has a service included policy, therefore the staff are not allowed to accept nor expect tips. I thought this might reduce the service offered as there was no incentive but I received the best service, better than anything I have experienced in the USA before. I cannot recommend this hotel highly enough! I cannot wait to go back! The location is great too as it is on the waterfront surrounded by some great restaurants.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vermont, USA
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 8, 2013

This stay was luxurious, immaculate, elegant, affordable and a stay we'll never forget or ever stop talking about!!!
From our favorite doorman Amir, to Paul our concierge, and Dave at check in, we were treated like royalty and felt very special to be guests at the Seaport Boston!!
At check in we were offered a free upgrade to a junior suite, and facing the harbor on the 10th floor (due to being elite members of Expedia). When we walked in our room, we were greeted with a Bose wave radio playing music softly. When we came back to our room later on, we were treated to turn down service.
This hotel stresses that they are service inclusive and we are expressly told NOT to tip. Had it not been forbidden, we'd have tipped generously!
The location was awesome - close to everything Boston!
We definitely plan to stay here for our next visit to Boston!!

Room Tip: We never heard any noise, as we faced the harbor, and the view was spectacular! At one point, my hu...
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeaportGM, General Manager at Seaport Boston Hotel, responded to this review, July 11, 2013
Thank you for your recent visit and for your kind words about your visit and our team members. Our staff strives each day to provide exceptional guest service, and it’s terrific to hear that you experienced just that. We look forward to welcoming you back!

Kind regards,

James M. Carmody
Vice President & General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, Massachusetts
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 8, 2013

Excellent hotel from it's location to the treatment from the staff. We spent two days here over the weekend of the fourth. Our room overlooked the harbor and were able to enjoy the terrific display. You're seconds from the nightlife of the waterfront and the north end but able to enjoy the easy access to the world trade center.

Room Tip: Higher floor harbor side.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 7, 2013

In short, stay here!

The staff is amazing. They are experts on Boston and they are more than willing to help you make your the trip the best it can be.

They have a complimentary car service and shuttle service. Definitely take advantage of it as long as you can be flexible, it saved us a lot of money in cab fare.

We will be returning to Boston and we know exactly where we will be staying!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeaportGM, General Manager at Seaport Boston Hotel, responded to this review, July 11, 2013
Thank you for taking the time to provide a review. We appreciate your feedback, and it is wonderful to hear that you enjoyed your visit. I am pleased to learn you were able to take advantage of our shuttle service – it is very helpful for getting around the city. We look forward to welcoming you back to the Seaport Boston Hotel!

Kind regards,

James M. Carmody
Vice President & General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
albertson
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 5, 2013 via mobile

Boston tends to be very expensive, especially hotels. The seaport hotel was fabulous and worth every penny! The service was impeccable, starting at check in and every moment that followed. Very clean, children friendly. Amazing location, park your car and walk all around Boston! Would come here again in a heart beat!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 5, 2013

The hotel staff was fantastic! Everyone, from front desk, concierge, doormen were friendly, helpful and outgoing. The room was well furnished and clean. The hotel has bikes available for use at no cost. Can't say enough great things about this hotel.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Seaport Boston Hotel

Address: 1 Seaport Lane, Boston, MA 02210
Phone Number:
Location: United States > Massachusetts > Boston > South Boston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Boston
#1 Romantic Hotel in Boston
#1 Luxury Hotel in Boston
#3 Family Hotel in Boston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Seaport Boston Hotel 4*
Number of rooms: 428
Official Description (provided by the hotel):
Located in Boston's bustling Seaport District with dozens of Boston's most popular restaurants and attractions within walking distance, the Seaport Hotel Boston offers business and leisure travelers newly renovated guest rooms and a variety of upscale amenities including complimentary wireless Internet access, one of Boston's most luxurious fitness facilities, an indoor pool, complimentary bicycles and beautiful city and harbor views. Seaport Boston is proud to be one of the Boston's greenest hotels. The hotel is five minutes from Logan Airport by taxi, water taxi and the MBTA and offers weekday shuttle service into downtown Boston. Nearby attractions include the Boston Convention & Exhibition Center, the Institute for Contemporary Art, the Boston Children's Museum, Boston's pedestrian friendly Harborwalk and the Blue Hills Bank Pavilion. ... more   less 
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Also Known As:
Seaport Hotel Boston
Boston Seaport Hotel

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