Whilst the hotel is in a great location and the room we paid for was exactly as described - we were let down on our stay here by small things that really matter to us.
We paid for parking within our rate, but when giving the car to the valet he warned me that they sometimes double charge so to check my bill. It turned out to be a great tip as they had charged me twice. When you have paid for a presidential suite, you don't want to be treated like a mug and have to go through the hassle of arguing your bill.
As a diamond member we were given breakfast vouchers for the main area as they "don't have a lounge at this time". The breakfast shambles can only be described as a scene from Fawlty Towers. You wouldn't send your worst enemy to be subjected to the farcical scenes and downright rude employees at this location.
Sadly in the evening the location is less useful as there are no local places to get snacks from and most things near the hotel are shut.
- Official Description (provided by the hotel):
- Built in 1928 as Boston, Massachusetts' first Art Deco skyscraper, the Hilton Boston Downtown/Faneuil Hall hotel is the ideal blend of historic charm and modern flair. The hotel is centrally located downtown just two blocks from the Harbor and near many attractions, dining and shopping options. The Hilton is a premier 4-Diamond full-service hotel with 362 deluxe guestrooms & suites. It features the full-service Nix’s Mate restaurant, serving subtly sophisticated regional cuisine, and a comfortable lounge. The Hilton also features a brand new, state-of-the-art fitness center and over 10,000 sq. ft of meeting space. At the Hilton Boston Downtown/Faneuil Hall our team is committed to make your stay a memorable one. ... more less
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- Also Known As:
- Hilton Boston Downtown / Financial District Hotel Boston
- Hilton Hotel Boston
- Hilton Boston Financial District