We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great family stay” 5 of 5 stars
Review of Hyatt Boston Harbor

Save Saved
You added Hyatt Boston Harbor to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hyatt Boston Harbor
4.0 of 5 Hotel   |   101 Harborside Drive, Boston, MA 02128 (East Boston / Logan Airport)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Offers & Announcements
Park, Stay & Fly 8-Night
Ranked #39 of 77 hotels in Boston
GreenLeadersBronze level
Bangor, ME
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
“Great family stay”
5 of 5 stars Reviewed October 2, 2013

We stayed here two nights and it was amazing. The staff was so kind, extremely helpful and made you feel like they wanted you to have the time of your life, and we did!! Being able to spend the whole day in the city, taking the relaxing water taxi back across the bay and once again enjoy the city's lights while eating dinner on the patio with a fire was refreshing and relaxing! The service was fast and courteous. No need to look any further for an exceptional place to stay, this hotel has heart and truly cares!! Would like to note that we had two boys, ages 7 and 8 who enjoyed watching the bay on one side and the planes on the other.

Room Tip: Bay side views are out of this world!!
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, General Manager at Hyatt Boston Harbor, responded to this review, October 7, 2013
Thank you so much for the great review of your stay! I am so happy to hear that you and your family enjoyed staying with us. We hope you will stay with us again in the future!

Regards,
Michael Hickey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

915 people have reviewed this hotel

Traveler rating
    357
    336
    131
    58
    33
See reviews for
193
252
83
248
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (289)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Marion, Virginia
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 1, 2013

Stayed here just one night before an early morning flight. First the good: bed comfortable enough (was a tad too firm for me), clean and quiet room, beautiful scenery as it is right on the harbor and right at the airport (could see a lighted runway right out of the window), 5 minutes to the airport, right by car rental facility, efficient shuttle to the airport, good toiletries provided as well as a make-up mirror, free morning coffee in the lobby, friendly and helpful staff. Okay the bad: noisy AC unit, 34.00 nightly parking fee, no free breakfast and the room seemed a bit worn in places for a Hyatt. I actually wish I could have spent more time at this facility as the outside area on the Harbor was very, very nice. Would I stay again? Yes. Would I recommend it to a friend? Yes.

  • Stayed September 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 30, 2013

I've stayed in many expensive, high-end hotels and none of them compared to the view, the room, and the friendliness we received at the Hyatt Boston Harbor. We came to Boston for our 24th wedding anniversary. We got an excellent rate at the hotel and had requested a room on an upper floor with a view. We walked in the door, saw the view and I said, "Oh my goodness!!" The view of Boston was breathtaking. We also enjoyed watching the sun set over the city while sipping champagne out on the patio. The room was spacious, clean, and nicely decorated. I read some negative comments about the shuttle service. For us, the shuttle drivers was speedy and friendly. Most times, they arrived within 5 minutes of calling the hotel for a pick up. The restaurant and bar staff were helpful, efficient, and fun! What wonderful people! They will treat you right! The hotel is near the airport the airport, so it is not in the heart of everything, but I actually found it to be nice to spend the day in the city and escape back to the hotel. We got a 7 day subway ticket for $18 each and used it frequently. I enjoyed our couple of water taxi rides (the hotel gave us each two tickets) with Captain Burt. He was a salty, old man who directed us to some very nice neighborhood restaurants in the North End. I'd go back to this hotel in a heartbeat.

Room Tip: Ask for a room with a view of the harbor on an upper floor. You will spend a few dollars more, but...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, Wales
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 29, 2013

Stayed here before flying back to the Uk. It was a really pleasant surprise, cheaper than anything else in Boston of reasonable quality. The view across to Boston is great and taking the water taxi across to the city really easy and a great trip. Staff were really friendly and food was average but there isn't a nearby alternative. The only downside was the noise, always an issue with airport hotels with people coming and going at all hours but couldn't believe the inconsiderate group who shouted a conversation up and down the corridor at 4am completely oblivious it seemed to other guests.

Room Tip: As far from the lifts as possible to limit people walking by
See more room tips
Stayed September 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
59 reviews 59 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 29, 2013

Having stayed there in the past, I encouraged my small group of six to book a room after our "color cruise". Nobody was dissapointed. Located at the east side of the harbor, all of north Boston, the finanacial district, and south Boston is viewed from your room or the large outdoor patio area (sunset and "lighting of Boston from the patio is a do not miss). Directly adjacent to a water taxi station yields easy access across the harbor to all sites. Professional staff, great views, free shuttle to Logan airport. Should you travel take you to Boston, we strongly recommend.

Room Tip: Pay for an upgrade to get harbor view as high as possible.
See more room tips
  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Top Contributor
103 reviews 103 reviews
45 hotel reviews
Reviews in 42 cities Reviews in 42 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed September 28, 2013

A great Hyatt right on Boston Harbor overlooking the city. The staff were excellent as well. Brian at the front desk was very helpful and remembered our names. The restaurant is good and there is outdoor seating for the bar. Keep in mind there is nothing nearby. It is basically an airport hotel, but you can take a water taxi over to the city easily. We did find the wifi to be VERY slow once 4pm rolled around. There really is no excuse for that. But otherwise, was a very nice stay.

Room Tip: Make sure you choose a harbor view room, even if it costs extra. If you don't, you will be facin...
See more room tips
  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scotland
Top Contributor
109 reviews 109 reviews
39 hotel reviews
Reviews in 36 cities Reviews in 36 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed September 28, 2013

good stopover hotel with great view of Boston - stunning really - if you get one overlooking the harbour- get one of these its worth it alone. food in restaurant good and value but it lacked organisation. first day whole meal rushed to us in 45 mins, next day 45 mins, manager needs to get it into shape. just to get a starter. staff great though especially Vinnie. hotel rooms nice but some public areas need some care and attention, not so good value unless you get a deal.

Room Tip: get a boston harbour view - fantastic
See more room tips
  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hyatt Boston Harbor? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Boston Harbor

Address: 101 Harborside Drive, Boston, MA 02128
Phone Number:
Location: United States > Massachusetts > Boston > East Boston / Logan Airport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#17 Green Hotel in Boston
#27 Luxury Hotel in Boston
#32 Family Hotel in Boston
#40 Romantic Hotel in Boston
#46 Business Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hyatt Boston Harbor 4*
Official Description (provided by the hotel):
Modern glass lighthouse compliments the Boston Harbor setting, seven minutes by water transportation to the heart of Boston. Elegant touches, superb facilities and all the amenities complete the picture, tying in the stately flair and nautical theme. This hotel boasts unparalleled views of the city Skyline, and sits right along the banks of Boston Harbor. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Booking.com, Tingo, Priceline, BookingOdigeoWL, Otel, Travelocity and Venere so you can book your Hyatt Boston Harbor reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Harborside At Boston`s Logan International Airport Hotel Boston
Hyatt Hotel Boston
Boston Hyatt Harborside
Hyatt Boston

Owners: What's your side of the story?

If you own or manage Hyatt Boston Harbor, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.