I stayed here recently in a junior suite with a group of girlfriends. I selected the Westin based on its proximity to restaurants and clubs that were on our evening itinerary. The hotel is located right in Copley Square and is walking distance to most of the Back Bay area.
We tried to check in early, around 11AM, but the room wasn't ready. I inquired when they expected the room to be ready and was told "any time between now and 3pm" which is check in time. I provided my cell # and was told I would receive a call when the room was ready. The bell hops were very friendly and accommodating - they took all of our luggage and stored it so that we could go enjoy the day.
We returned to hotel around 3:30PM, having not received a phone call but assuming the room must be ready. We were informed that the room was not yet ready, despite it being 30 mins. past check in. After some polite complaining to the front desk that this was unacceptable, a room suddenly became available.
The junior suite had a beautiful view and was quite spacious with two queens and a pull out sofa bed. The room itself was a little tired, but was otherwise well appointed. There was a half drunk bottle of wine in the fridge when we checked in, but was generally clean.
In sum, there are several hotels in Copley Square that are of a similar caliber. The Westin is a solid choice if staying in the area.
- Official Description (provided by the hotel):
- Our Boston Hotel features a great location and comforting accommodations. The Westin Copley Place is linked to the Hynes Convention Center and is only a stroll away from Boston's best shopping. ... more less
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- Also Known As:
- The Westin Copley Place Hotel Boston
- Westin Boston
- Westin Copley Place
- Boston Westin