This is generally a very good hotel. The particular things I like after my multiple stays is that the beds are really great and provide a good sleep, the general overall quality is good, the staff is good and attentive. However, at this particular location the room service for some reason is particularly lacking! The newspaper I left on the floor wasn't touched (one would expect it to be put on the table or something), a shirt left on the bed was just thrown on the side table (one would again expect it to be folded and placed on the bed), the dust has only been cleaned where accessible - none of our stuff was moved to clean under or around, including in the bathroom (which seems rather strange to me). The whole impression I got was that the room service was more to get rubbish out and replenish any of the supplies that have run out, rather than to actually clean the room.
- Official Description (provided by the hotel):
- Our Boston Hotel features a great location and comforting accommodations. The Westin Copley Place is linked to the Hynes Convention Center and is only a stroll away from Boston's best shopping. ... more less
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- Also Known As:
- The Westin Copley Place Hotel Boston
- Westin Boston
- Westin Copley Place
- Boston Westin