I had the pleasure of staying at the Westin for six nights. Flew in and out of Logan Airport, so did not have a car; however, the location of the Westin was amazing - walking distance to everything and easily accessible via public transportation. Cabs to/from this location are affordable as well.

I attended a large conference at the Hynes Convention Center/Sheraton Ballroom, which was a few blocks away. After long days at the conference, it was nice to be able to find many places to eat at the Westin without having to walk outside, as the hotel is connected to the Prudential Center/Copley via glassed-in walkway. Couldn't have asked for more.

Turners Fisherie in the hotel was great. Had a wonderful lunch with friends. Had a tasty scallop panini. Would go again.

The Hotel itself was well-maintained. The famous Westin Heavenly Bed held up to its reputation. Bathroom was wonderful with great white tea scent products (another Westin staple). Overall, would return again!

The hotel was as-advertised - a standard Westin property. The lobby was pretty open and seemed to always have people down there using the free wi-fi, etc. The location was great to do some walking around or shopping (connected to a couple shopping destinations and steps from Newbury Street). Service was good, although I didn't really "use" it very often (check-in & check-out). The room itself was great - clean, big, comfortable, and the best beds in the business. The bathroom was nice and the in-room entertainment was the usual Starwood system.

Just watch out for the extras. If you stay a couple nights and do valet parking, use in-room wi-fi, go to the breakfast buffet one morning and rent a movie, you'll end up tacking on more than the amount of one night's stay. At least at the rate that I was at. Everything here just seemed way overpriced.

And, as usual, shame on Starwood for charging so much for wi-fi that usually stinks anyways. It's free for all of their lower-priced brands (aloft for example), but if you actually shell out some cash for a room, you have to pay extra (and a lot extra).

Stayed here again on business in Boston and would recommend, although with advice to Westin/Starwood management. First, this hotel is well maintained- clean, good rooms, comfortable beds, adequate toiletries, and attentive staff. Great location with access to the T, and walkable to the Back Bay and Boston Commons areas. Good for location and for business travelers. Has a nice pool and high end fitness center with lots of variety of equipment. This time the check in staff gave me the top (36th) floor which is a Starwood member floor, with a slightly nicer room than some others in the hotel, and small perks like 2 robes instead of 1, plus a stunning view of Boston and the Charles river. But, Starwood management, listen to what this hotel drawbacks were: hotel "business center" is composed of a couple of iMac computers located in the lobby that one couldn't print boarding passes from, and one couldn't do any other work on. So why are they even there? Another stupid surprise was that the hotel's public restrooms were access key only, so what's the point of that? Where are guests and conference attendees supposed to go, in the adjacent mall?

I would stay at the Westin Copley again, but Starwood get your act together about the hotel computers and public bathrooms.

This is my first stay at a Westin after becoming a Starwood Preferred Guest and I was mostly impressed. I was given a corner room on the 34th floor with great views and a spacious living area. Like others, I wish the bathroom was slightly larger. The counter space is adequate, but the general size of the bathroom leaves a lot to be desired. There's quite a bit of maneuvering to be done around the bathroom door, but it's not awful. Overall, the size of the room, comfort of the bed, cleanliness and great service far outweighs the small bathroom.

The in-house restaurant is good for breakfast, but it's overpriced. Without made-to-order omelettes and more variety, $21.00 is just too much to ask. However, it's good food and the service is outstanding. Perhaps the nicest aspect of the dining choices is the Fogo de Chao that recently opened in the hotel's lobby. As all Fogo locations that I've experienced, it's absolutely delicious and decadent.

Location of the Westin Copley Place is excellent. You're surrounded by shopping, restaurants and plenty of corporate spaces, so walks to business spots are short. The hotel gym is surprisingly well-equipped for a hotel: free weights, benches, cable machines and water coolers, not to mention refrigerated towels for cooling yourself down after a workout. I'm a dedicated fitness person and would use this gym again while I'm traveling.

I did not rate this Westin as "excellent" due to the rates and food prices being too high and the bathroom being small. However, I would definitely return and plan to do so in the future when I'm in Boston.