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“Excellent Location , overall good” 4 of 5 stars
Review of Sheraton Boston Hotel

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Sheraton Boston Hotel
4.0 of 5 Hotel   |   39 Dalton Street, Prudential Center, Boston, MA 02199 (Back Bay)   |  
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Breakfast for 2 Included
Ranked #49 of 77 Hotels in Boston
GreenLeadersSilver level
Tokyo, Japan
Senior Contributor
42 reviews 42 reviews
34 hotel reviews
Reviews in 30 cities Reviews in 30 cities
25 helpful votes 25 helpful votes
“Excellent Location , overall good”
4 of 5 stars Reviewed today NEW

Check in , got a very nice room with excellent views of the river.(SPG Platinum upgrade to a suite)
The location is in the center of the center.
For the price the value really good value.
Not everything is perfect but overall good experience and recommended.

Room Tip: Ask for room with river views
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  • Stayed December 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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399 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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English first
Seattle
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is in a great location close to Coply Place and very central in the South End. Staff were quick to check-me in but didn't volunteer the fact that I was eligible to use the Club Lounge (SPG Platinum) and didn't tell me where it is. I knew that they had one so a quick call to reception solved that. The floor isn't marked in the elevator and if the staff don't volunteer the info premium guests may never know. I stayed in a suite, which was nice and comfortable but had a very small bathroom. Smallest bathroom I have had in a hotel room all year. The entry way was twice the size of the bathroom. The furniture looks a little warn. I was told by the lounge attendant that one tower has been renovated and the one I was staying in hadn't been updated yet.

Room Tip: Ask for a room in the renovated tower
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  • Stayed December 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Seoul, South Korea
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 2 days ago NEW

1) Rufino: Friendly server at the Apropos; the grandfather you never had
2) Chat Dorough: Assistant Director of Front Office who made sure we were happy and well taken care of after we complained about noise disturbance
3) If you are tired of the breakfast at the Sheraton Apropos, head over to Thornton's: http://www.yelp.com/biz/thorntons-boston. Very reasonably priced, friendly servers, and generally great diner food. Very close to the Belvidere exit of the mall.

  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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Washington DC, District of Columbia
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I just completed a weekend stay at the Sheraton. From check-in to check-out, I had a fantastic experience. Tarek at the front desk could not have been more hospitable! As I achieved SPG Platinum status this weekend, I was upgraded to a Junior Suite on the 26th floor offering panoramic views of the Charles River and Back Bay neighborhood as well as complimentary access to the Club Lounge on the 29th floor. The room was clean and spacious. The hotel is in a great location, connected to the Prudential Shops which allows you to enjoy some nice shops/restaurants as well as walk across much of the Copley neighborhood in the comfort of the indoors. I highly recommend this hotel and look forward to a future visit!

Room Tip: Request a room on a higher floor.
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  • Stayed December 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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Marlborough
Top Contributor
51 reviews 51 reviews
7 hotel reviews
Reviews in 29 cities Reviews in 29 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a very nice hotel. Check in was quick. Room was clean. The bed was comfortable but the pillows were too big. There were 4 large pillows. It would be nice to have smaller pillows. They have nice gym. Swimming pool was closed for maintenance. Overall, it was great experience.

Stayed December 2014, traveled solo
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Patras, Greece
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Staff friendly and helpful,always with a smile. Room spacious, bright and airy with a lovely view towards Charles river. Everything in proper working order. The breakfast served in the Club lounge had all the basic items expected of a continental breakfast but if you ran late chances were you would not find a lot to choose from. The very big plus for this hotel is its location. Adjacent to the Prudential center and almost everyting within walking distance. Shops and restaurants all around the hotel. Strongly recommend and would definitely stay here again.

Room Tip: Club rooms offer continental breakfast, free wifi, Club lounge access and are on higher floors so be...
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Green Features: If you do not use housekeeping they give you a $5 voucher. Generally they make a great effort to be environmentally-friendly.
  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shaker Heights, Ohio, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Very conveniently located city center hotel. Overall a pleasant stay. We had disappointments in the room sizes and particularly the tiny bathrooms, even on club level rooms. We suspect that renovations were designed to provide more rooms but at quite a cost with regard to spaciousness. Also disappointed in in the opening hours for some of the restaurants. We were most pleased with the friendliness and helpful staff in the club lounge, particularly Memsura Zilic, and also concierge desk attendants Chandra and Marro.

  • Stayed November 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Boston Hotel

Address: 39 Dalton Street, Prudential Center, Boston, MA 02199
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Green Hotel in Boston
#30 Luxury Hotel in Boston
#35 Business Hotel in Boston
#51 Romantic Hotel in Boston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Boston Hotel 4*
Number of rooms: 1220
Official Description (provided by the hotel):
Business-friendly Sheraton Boston Hotel, which is connected to Hynes Convention Center, is 4 miles from Logan Airport and close to the Shops at Prudential Center, Copley Place, and Newbury Street. ... more   less 
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Also Known As:
Sheraton Hotel Boston
Boston Sheraton

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