This was my first trip to Boston and this hotel did not disappoint. I arrived by train and did not need to get a cab as you can walk to the hotel from the train station. It's a short trip through an adjacent mall, maybe a 15 minute walk. The hotel shows well and the front desk staff seems well trained and knowledgeable. The concierge staff is also very knowledgeable and wiling to help with every request. There is a Starbuck's, a spa (I did not visit) and a gift shop on the lobby level as well as a restaurant and a bar. The hotel is family friendly and very good for conferences. We stayed in a Junior Suite which was clean but did have a few areas that were not dusted. The bathroom was to small for a Junior suite and for a family. I feel that housekeeping did a great job cleaning our each day and the Housekeeping staff is professional. There was a evacuation during my stay that was not organized, the announcement came through each room but I do not know what the emergency was and I feel that the staff should of been more visible to assist guests and some kind of explanation should have been given to the guests. It was 1:00 am and it really took alot of people off guard. The hotel gym and pool are the best I have seen at a hotel. There is a Weight room and a Cardio room and the pool is clean and looked well-maintained. There is shopping all around this hotel and a Shaw's grocery store just outside the mall area. I did request a refrigerator and it was in the room when the room was ready. I would stay at this hotel again when in Boston, it is costly but the rates are what you would find all up and down the east coast.
- Official Description (provided by the hotel):
- Business-friendly Sheraton Boston Hotel, which is connected to Hynes Convention Center, is 4 miles from Logan Airport and close to the Shops at Prudential Center, Copley Place, and Newbury Street. ... more less
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- Also Known As:
- Sheraton Hotel Boston
- Boston Sheraton