After reading all the reviews about the hotel I was a little apprehensive about booking at the Revere but decided to take a chance...location is definitely excellent, staff very friendly and helpful, and room clean and modern. Reserved a premiere king room and was a given a room on the 24th floor with a beautiful view of the city. Like most of the reviews the balcony was nothing but a concrete slab with two chairs (but still nice to have a balcony). When they renovated the hotel they must have decided to save money by retaining the old airconditiners which are extremely loud which diminishes the modern feel of the room. As mentioned before, the staff was very nice but the service was inconsistent. Our room included turndown service which they did only one of the two nights we were there; complimentary shoe shine - bag remained hanging on the door and shoes never shined; tried to have a suit cleaned - returned uncleaned after two days; ordered a bottle of champagne the night we checked in and until we checked out the bucket and glasses remained uncollected; and lastly, sent the hotel an email regarding check-in a few days before checking-in at the hotel and did not receive a response until a day after we checked-in. You get a sense that the hotel is trying to get it right but management needs to provide their staff more supervision and training particularly in their attention to detail. The small things detracted from the possibility of an excellent experience (and review).
- Official Description (provided by the hotel):
- Discover a destination that redefines luxury and puts its own spin on the Boston experience. Just a stone’s throw away from the Commons, our boutique hotel takes inspiration from the city’s rich history while reveling in the unpredictable. Each space at Revere complements the next, allowing you to create your own unique and original Boston experience. Our spacious guestrooms will be your hub from which to experience the rest of Revere. Stage a groundbreaking production in one of our innovative venues. Propose a toast to the nights you’ll never forget in The Emerald Lounge. Indulge in the true taste of New England with one of Rustic Kitchen’s authentic entrees. Explore a completely new side of Boston. ... more less
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