We stayed at the Revere for a parent's getaway night (deal through living social). Overall, I'm very happy that we paid what we did as I would probably have been more disappointed if it had been much more expensive. But it was a very nice location and after all - it was our getaway overnight so that right there makes it enjoyable!
I had read the other reviews so was on guard for the "strong scent," the "loud and slow elevators," etc. But I kept an open mind.
We arrived early (noon for a 3:00 check in) and our room wasn't ready yet - I wasn't surprised and I asked the very nice young woman behind the desk not to worry about it as we were planning to explore the city anyways. She let us check our suitcase and we were off to do the tourist thing.
We returned around 2:30 and our room was ready (by the way both my husband and I thought the notorious scent in the lobby was nice. I really liked it, he said it wasn't that bad). We were on the 24th floor, so after receiving our complimentary champagne toast upon arrival we headed up in the elevators. Never during the time we were there, did we have a long wait for the elevator. And we were on the top floor.
The room was beautiful. Not our style as we are more family, cozy types but we can appreciate an attractive decor. Clean lines - it does help if you know the hotel theme of theater inspiration (i.e. sign for door says "talent at rest"). The room was spotless, balcony overlooked the city with beautiful views. I found the bed comfortable, my husband wasn't a huge fan. But that kind of thing is so subjective. There is a "pillow menu" and I am at fault myself for not choosing a different pillow - the feather style pillows that were on the bed were too squishy for my but that's my fault for not asking for a different one.
We had tickets to blue man group (highly recommended) at 8:00, so we went down to the concierge to ask for suggestions in the area for dinner. This was our first disappointment - the concierge (I'll leave him name out) seemed annoyed that either we had not made reservations or that we were pestering him for help with a restaurant. We actually didn't want him to call around to get us a table (although we appreciated him doing that) - we just wanted some names of places. Oh well. Sorry that we bothered you?
We had a wonderful time at the show and returned to our room - this was an odd part - we had taken a nap before going out and had left the bed disheveled. But when we returned at 10:30 the bed had been remade and my clothes had been folded on the bed. Kind of the opposite of turn down service which we would have expected. We're not regular customers at 5 star hotels so I'm not sure if that was what they were going for but it seemed peculiar to us.
Once we turned the lights out we experienced what many reviewers have mentioned - the noise! The noise! THE NOISE! I have never heard so much noise from the hallway as we did here. I would strongly recommend to the hotel that they install sweeps under the doors because the "entranceway" of the room is laminate / hard floor. Most hotels are fully carpeted, causing the doorway to be more sealed. But here there is a significant gap under the door - so much so that we didn't need a nightlight, the room was lit with the light shining under the door. And if the light can get under, the sound can too. The next room was having trouble with their key and we lived through the experience. The saving grace was that we were at the end of the hall so there weren't a lot of people coming by thankfully. And with it being winter there weren't a lot of customers getting ice at the machine next to our door. We did hear noise from the elevators all night long - I can only imagine if we had been next to the elevators themselves. Perhaps because we were on the top floor we got more noise from the equipment being right above us?
The next morning we had a nice breakfast in the Rustic Kitchen restaurant attached to the hotel. Nothing amazing, but convenient and average taste.
So I would give the Revere points for location (lots of points for that!), points for the amazing Skoah skin products (lots of points for that too!), and the staff were very friendly (with the exception of concierge) and helpful. Cons included the NOISE and the NOISE. And the concierge was so - so.
Would we return? Perhaps. But there are so many other places in the area that it would have to be a really good deal to return. I did love the skoah products so much that I plan to order some online for myself (couldn't figure out if we could buy them at the hotel and if so, how to?).
- Official Description (provided by the hotel):
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Discover a destination that redefines luxury and puts its own spin on the Boston experience. Just a stone’s throw away from the Commons, our boutique hotel takes inspiration from the city’s rich history while reveling in the unpredictable. Each space at Revere complements the next, allowing you to create your own unique and original Boston experience. Our spacious guestrooms will be your hub from which to experience the rest of Revere. Stage a groundbreaking production in one of our innovative venues. Propose a toast to the nights you’ll never forget in The Emerald Lounge. Indulge in the true taste of New England with one of Rustic Kitchen’s authentic entrees. Explore a completely new side of Boston.
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