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“Classic - also in a negative sense” 4 of 5 stars
Review of Omni Parker House

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Omni Parker House
4.0 of 5 Hotel   |   60 School Street, Boston, MA 02108 (Downtown)   |  
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Ranked #33 of 77 Hotels in Boston
Reviewer
3 reviews 3 reviews
“Classic - also in a negative sense”
4 of 5 stars Reviewed December 1, 2012 via mobile

Great hotel with lots of history. But it needs to get a little more in touch with the modern traveler. At this price, wireless internet access should be included. Not only is the rate for access too expensive, $10 a day, it only covers one device. So if you're traveling with a laptop, smartphone and a tablet it adds up to $30 a day to get online.

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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (607)
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Cincinnati, Ohio
Top Contributor
54 reviews 54 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 30, 2012 via mobile

I always am concerned about older hotels in city centers - the age usually shows. Not so here - exceedingly well maintained and the room and bathroom, though tiny, we're spotlessly clean. Lots of soft fluffy towels and amenities and service of a resort. Staff is friendly and helpful. Lobby and public areas are beautiful. Fitness center is very nice and there is a business center to print boarding passes. Good electrical strip on the night stand - did not have to crawl around on the floor to charge electronics. This is where Parker House rolls and Boston Cream Pie originated. The warm, buttery Parker House rolls were almost worth the whole trip. The hotel is very near Boston Commons and the Freedom Trail, so I was able to bell check my luggage and go exploring after check out. Very nice. Location and cleanliness made up for the very tiny room.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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JDM53, Manager at Omni Parker House, responded to this review, December 10, 2012
Many thanks for your kind remarks about our historic property and we hope to see you back very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PENARTH
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed November 30, 2012

Definitley the place to stay when visiting Boston.Ideally situated for visiting all of the sights either by foot or by cab,this hotel offers the perfect blend of class,charm and exceptional service.The staff are SUPERB nothing is too much trouble for them.The food in the bar and restaurant is great and very good value.The rooms are exactly what you would wish from this "class"of hotel,comfortable,spacious and spotlessly clean.Sign up for the hotel 'loyalty" scheme and get free wifi connection in you room and tea and coffee delivered to your room every morning free of charge,a small but very welcome bonus. We were part of a group from the U.K.visiting Boston for a wedding and everyone agreed that the hotel was great,especially those with young children who had booked family rooms. Boston is not very car friendly so if coming in by air dont pick up a hire car on arrival take a .cab to the hotel its only $20 and saves a great deal of "hassle".The airport is only10-15minutes away

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lecce
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 30, 2012

I booked a room for two people in this hotel through the website of the American Physical Society: we were colleagues attending a conference. The room for two the hotel provided was instead a very tiny one with a bed that should have been at least a queen sized, but was actually just a bit bigger that a single bed: the result is that my colleague had to sleep on the floor! Extremely unpleasant and the staff was not of any help. Narrow beds have been reported also by other reviewers, as you can read on tripadvisor.

The cleaning ladies were noisy and not so gentle. But I have to admit that the negative points of the hotel end here: the location is very good, close the nice pubs and clubs. The style is old fashioned but very elegant, the room clean and the bathroom comfortable.

Room Tip: Be careful to the size of the bed when you book! You can have a very bad surprise!
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  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Nashville, TN
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 30, 2012

Stayed over thanksgiving with family. Select guest representative contacted me the week before arrival and confirmed we would have everything we needed in our suite (cribs, etc.). When we were delayed in arrival, she worked with me to ensure we'd have dinner waiting in our room (very expensive, but still nice). Location is wonderful and room price was very reasonable. The valet service is very expensive and not efficient. The hotel is very pretty and rooms are nice. Exercise room is nice for such an old hotel. Would recommend.

Stayed November 2012, traveled with family
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Durham, United Kingdom
Top Contributor
248 reviews 248 reviews
99 hotel reviews
Reviews in 149 cities Reviews in 149 cities
168 helpful votes 168 helpful votes
4 of 5 stars Reviewed November 29, 2012

We stayed over the weekend after Thanksgiving Day in the US's oldest hotel. The lobby is ornate and charming but, as it has two doors straight onto the street, it was chilly there and not a place I would like to spend a lot of time in. As warned in other reviews the standard rooms are very small so we paid for a king room deluxe which was a little bigger. There was a closet with robes, iron and ironing board, safe and plenty of hangers. There was enough room in it to put suitcases thank goodness as the room isn't big enough for these! Only one chair was in the room so one of us had to sit on the bed. There was a good sized TV but the fridge was not for putting your own items in. The bed was very comfortable if a bit too high for me to climb in easily. The bathroom, whilst on the small side was well equipped - we have certainly seen smaller. The view was straight into the windows of the flats opposite and they were close! During the main season the charming Seamus does talks on the history of the hotel and the VIP's who have stayed there over the years but don't stay anymore as the Parker is only a 4 star hotel as it doesn't have a pool. He very kindly gave these two English pensioners interested in history a private talk which we appreciated very much. The Parker is very close to the T and a lot of the sights of Boston. If you are looking for history this is the place.

Room Tip: If you want to stay in this historic hotel get the best room you can afford or you may be disappoint...
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Longwood, Florida
Top Contributor
67 reviews 67 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 27, 2012

This hotel has impeccble service, and great central location in Boston with about 10-15 minute walking distance to many varied locations from the North End, to Copley Place, Newberry Street, Beacon Hill and Charles Street, etc. Hotel staff could not have been more accomodating at any time of day. The daily morning delivery of complimentary coffee, tea or other beverages to the room was a nice service after joining the Omni Rewards Program (also one complimentary in-room movie too). Never pressured to leave the room for cleaning services, and the evening turndown was welcomed. Fitness Club was very well equipped. We had out own list of activities and places to eat around Boston and never experienced the dining room, but have to leave something for the next trip. Requested Foam Pillows and they arrived within 15 minutes. Other places would have barely recognized the request or made an excuse why it couldn't be fulfilled. Want to fell pampered and respected, this is the place to be.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Parker House

Address: 60 School Street, Boston, MA 02108
Phone Number:
Location: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#19 Family Hotel in Boston
#23 Luxury Hotel in Boston
#29 Romantic Hotel in Boston
#31 Business Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Omni Parker House 4*
Number of rooms: 551
Official Description (provided by the hotel):
Located along the historic Freedom Trail in the heart of downtown Boston, the Omni Parker House has the perfect location from which to experience Boston. ... more   less 
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Also Known As:
Omni Hotel Boston
Omni Boston
Omni Parker House Boston
Boston Omni

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