People tell me this hotel is dated. I didn't notice it.
It is true that the exterior of the hotel is unexciting but the exterior is of interest only to passers-by. As a guest, you are only concerned with the interior. The property is maintained to the highest Four Seasons standards and is very well appointed.
Also, the views of Boston Common are beautiful if you're fortunate to get a room with that view.
For my second stay in 6 months, the experience was no different. At every level, this is one of the best hotels I have ever stayed in and Four Seasons does not get better than this anywhere.
Large luxurious rooms, lavish bathrooms with L'Occitane toiletries, wonderful service from all departments.
The Sunday Brunch at the Bristol Room was excellent.
Keep it up!