We place a high value on having a nice room and hotel experience when we travel. Because of that we stay at a Four Seasons hotel whenever we can. Boston's Four Seasons hits all our buttons. It's elegant but understated in its design and decor. The rooms are very well appointed, well maintained and immaculate. But it is the phenomenal work ethic and sense of pride that is exhibited by ever member of their staff that makes this "home".
Some examples from this most recent trip: we walked in on our housekeeper who was cleaning our bathroom -- awkward. But she stopped what she was doing, knew our names(!!!) and engaged us in conversation about our trip as we grabbed a forgotten item and headed out. A special behind the scenes arrangement that was made by a staff member to make for a memorable birthday trip for my wife. The valet who tried to turn my tip away because he felt he had been given enough previously. The General Manager who took the time to hand write a note with a birthday wish.
We've never had an instance where the staff was fawning or gratuitous. They just believe in what they are doing and are, too a person, the nicest most caring people you would ever want to meet.