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“Best hotel in Boston” 5 of 5 stars
Review of Boston Harbor Hotel

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Boston Harbor Hotel
5.0 of 5 Hotel   |   70 Rowes Wharf, Boston, MA 02110   |  
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Skate Away to Romance
Ranked #2 of 77 Hotels in Boston
Kaiserslautern, Germany
1 review
1 helpful vote 1 helpful vote
“Best hotel in Boston”
5 of 5 stars Reviewed January 5, 2013

We stayed for 2 nights at the BHH and booked the Bed and Breakfast package with a harbor view. The staff at this hotel is exceptional throughout. The breakfast at the Sea Grille is one of the best I have ever seen and the drinks at the bar are perfectly prepared. My favorite feature by far at the hotel is the turndown service in the rooms. After dinner when we came back to the room. Our bed was made, slippers were set up, light were turned down, radio was playing classical music, and a fresh bowl of fruit and Fiji water was set up. We will be back for sure!

Room Tip: Choose a room with a harbor view. The sunrises over the bay area are breathtaking and you have a nic...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, January 10, 2013
We strive to maintain the highest level of service, hospitality and comfort for our guests, so we were very happy to read that your stay with us at the Boston Harbor Hotel at Rowes Wharf was such a positive experience. It is so nice to hear that even the tiniest details created such a memorable stay for you and we truly appreciate your gracious compliments for our staff, dining options and stellar views. It would be our pleasure to welcome you back very soon and we thank you for your review.
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1,181 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (379)
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amy86
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 2, 2013

We stayed at the Boston Harbor Hotel for 2 nights over New Year's Eve and celebrated our wedding anniversary. I did a ton of research and our stay was fabulous. Exceeded my expectations. We had a harborview deluxe room and it was very spacious with the extra sitting area, which is really like a full living room and makes the room feel like a suite (although you cannot close off the living area from the bed area). If we had a child with us it would have been plenty of space. I specifically booked this room and this hotel because I wanted to see the fireworks over Boston harbor at midnight, and we had a perfect view! I also mentioned that it was our anniversary and during turn down service the first night they left us a vey nice bottle of sparking wine (Mums) and a plate of deserts. I was impressed. There is a fridge in the room and the bathroom ammenities are plentiful (including little packets of wollitte and shout stain wipes). We had room service breakfast both mornings which was very good, and our room rate came with a $66 credit for breakfast each day - which was good becuase it would have been $70-80 each day for 2 without the credit. The staff is very warm and helpful and incredibly accomidating. I can't say enough good thigns. Rivals the Four Seasons and the Ritz.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, January 14, 2013
We are delighted to read that our staff provided thoughtful and gracious service during your New Year’s Eve and Anniversary celebration at the hotel. Our harbor rooms are an excellent place to view the splendor of the New Year's Gala fireworks over the water. Thank you for mentioning how much you enjoyed the amenities in your guestroom and your in-room breakfast. We are certainly looking forward to welcoming you back to the Boston Harbor Hotel at Rowes Wharf and thank you for your kind review.
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Connecticut, USA
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed December 29, 2012

We stayed with our two small children (4 and 2) for one night and it far exceeded my expectations. Teddy bears and bath robes for the kids, a crib (not a pack-and-play) already set-up when we arrived, a great indoor pool, and only minutes from both the Children's Museum and the Aquarium. Plus, all the staff that we encountered, especially at breakfast, were very interactive with the kids and rolled with the occasional outburst from our 2-year-old. I would come back here for any future trips or overnights in Boston... either for a romantic getaway without the kids or for a family trip. This place is top-notch for both.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, January 4, 2013
We are thrilled that you and your family had such an enjoyable getaway at the Boston Harbor Hotel at Rowes Wharf. Knowing that your accommodations, our convenient location and our staff made your stay 5-star worthy is exactly what we want to hear from our guests. It would be our pleasure to welcome you and your delightful family back for another great stay very soon. Thank you for your review.
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Rhode Island
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 29, 2012

This is the second time my husband and I have stayed here. First was about 8 years ago for our anniversary. We decided to stay with our 2 teens for an overnight. I got a great deal on Sniqueaway. Check in was fast and they upgraded us to a City View Deluxe. On our last stay they upgraded us too. The staff is SO FRIENDLY AND ACCOMODATING! We ordered room service and it came within 15 min. We used the pool area which was great. The view of the City was gorgeous, but I think the thing that my husband and I both agree on is that the rooms are alittle tired. I thought the decor in the hotel was alittle dated. The bathrooms are dated too. When we went 8 years ago we had not been to many other hotels in Boston, since then we have been to many others in the city. (see my other reviews) Not sure I would go back again. I have other favorites in the city.
If you are like traditional style decor and want excellent service and great waterfront location, then this is for you.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, January 4, 2013
Thank you for taking the time to post your observations about your recent stay at the Boston Harbor Hotel at Rowes Wharf. It is critical to receive this kind of feedback from our guests, as it gives us the opportunity to evaluate where improvements need to be made. While we are very happy to learn that the service levels you experienced thoroughly impressed you, we are disappointed that your stay was not everything you had anticipated. We hope to be able to welcome you and your family back for a more positive experience very soon.
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Andover, MA
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed December 27, 2012

My parents were celebrating their 20th anniversary so I treated them to a night at the Boston Harbor Hotel. It was extremely easy to book and pay for (as this can sometimes be confusing when the person staying isn't paying). The hotel, the room, the restaurant (The Sea Grille) ad the staff made my parents anniversary a very special one. I couldn't have picked a nicer present for them. The staff went above and beyond to make their stay special. Do splurge for a harbor view room. We met for brunch and they loved their room so much they took us up to see - panoramic harbor views. It was well worth the money.

Room Tip: Splurge on a Harbor View Room
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, January 4, 2013
What an amazing gift to give your parents! Please extend our sincerest congratulations to them for a Happy 20th Anniversary! We are so delighted that your parents had the opportunity to experience the Boston Harbor Hotel at Rowes Wharf, and we are honored that you chose our hotel to mark such an occasion for them. Your kind recommendation is truly appreciated and we look forward to welcoming not only your parents, but also yourself, for a future stay very soon! Thank you for your review.
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Concord, New Hampshire
Top Contributor
79 reviews 79 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed December 26, 2012

We decided to spend Christmas Day in Boston, and chose this as our destination since the location is great and they offer a Christmas brunch featuring a (fabulous) buffet and Santa Claus. Santa handed our little stuffed animals to the children at the tables, so my grandsons each got an extra goodie after the earlier morning gifts.

The hotel — staff, room, decor, amenities, location — are honest reflections of its 5-star rating. Our wishes were the staff's commands (we hope we weren't demanding), the ambiance is upscale but cozy, the rooms are large, and the views are outstanding from where ever you might happen to be (we had a stunning view of the harbor). The pool and hot tub are divine — with fresh fruit in a "viewing" room... a nice touch. The only downside was that the on-demand movie service wasn't working, but the staff made up for that by lending out free DVDs from their collection (all oriented toward kids and family).

The hotel is comparable to what you'll find at Central Park South in Manhattan. Well worth the price, even if the Christmas brunch is a little too pricey ($80/adult; $40/child in Dec. 2012).

Don't skip it if you've got a chance to stay here.

Room Tip: Room 1510 has a fabulous view of the harbor. At dusk you can see the sea gulls settle in on nearby r...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, January 4, 2013
We strive to maintain the highest level of service, hospitality and comfort for our guests, so we were very happy to read that you and your grandsons had such a positive experience. We always look forward to welcoming our younger guests, especially during the Holidays, and we are thrilled that Santa was around to make their day! It would be our pleasure to welcome you back during your next getaway to Boston. Thank you for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 22, 2012

We have returned several times over the last 5 years for long family get away weekends to Boston. Beautifully furnished, nice sized, quiet rooms. Great beds, walking distance to Fanuil Hall and the North End. A staff that couldn't be nicer and more helpful.Good workout faciltity and pool; although we did not use the spa services they looked lovely from what we saw. AND dog friendly. This is a first class property all the way.

Room Tip: Rooms overlooking the wharf are upgrades, but worth it.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, January 4, 2013
Rowes Wharf is a vibrant and scenic waterfront location and we are so pleased that you found the occasion to appreciate the breathtaking views from our guestrooms. We are delighted to read that our staff provided thoughtful and gracious service during your many stays at the Boston Harbor Hotel at Rowes Wharf and we thank you for your generous praise of our staff, property and amenities. We look forward to welcoming you and your family back for many years to come and we thank you for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Boston Harbor Hotel

Address: 70 Rowes Wharf, Boston, MA 02110
Phone Number:
Location: United States > Massachusetts > Boston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 77 Hotels in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Boston Harbor Hotel 5*
Number of rooms: 230
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