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“Excellent Service” 4 of 5 stars
Review of Chandler Inn

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Chandler Inn
2.5 of 5 Hotel   |   26 Chandler Street, Boston, MA 02116   |  
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Hotel amenities
Ranked #48 of 77 hotels in Boston
Dubai, Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Excellent Service”
4 of 5 stars Reviewed January 13, 2013

This is a nice hotel, with small but stylish rooms, and in a really fantastic location in the city. What really separates the Chandler Inn, however, is the service. Everyone working at the front desk was exceptionally friendly and helpful, and willing to accommodate any request with no hesitation.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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785 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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Brasilia, DF
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 6, 2013

Came back this winter with my girlfriend, for a few pleasant days in Boston. Again, payed a fair price for a comfortable (however small) room. Free wifi and water, proximity to the Tremont Street (lots of restaurants), the Copley Place Mall, Copley and Back Bay T stations. I have made more internet shoppings than it would be polite to , and even so the staff was always patient and nice. They even let us check out a little later with no charge, as an exception. In Boston, I won't even consider another hotel! My girlfriend loved it too!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 3, 2013

Excellent price, location, service, and overall experience. The people working the desk were so friendly and helpful. The room was hip, clean and a great deal! Parking in this area of Boston was a pain, but the hotel provided a discounted rate at a lot ..but I ended up parking just out front for all three nights of our stay. We were just a short walk to all of the best shops, bars and restaurants. If you're a couple, this place is perfect for you.

Room Tip: Check Kayak.com!
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bronx, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 23, 2012

This hotel is very modest - but the great price, location and staff more than make up for the small room :) - We were especially challenged because the power went out on the morning we were leaving but the staff compensated by actually coming to our room and knocking of the door for our wake up call and gave us a coupon for coffee at the little place around the corner. We will definitely stay there again the next time we go to Boston.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 19, 2012 via mobile

Friend and I stayed here in December. The location of the hotel was convenient to most local attractions. The staff was great! Very friendly and helpful. The rooms were a bit small but perfect for two people. The price was also a steal compared to most hotels in the area. I will for sure stay here again when I go back.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 18, 2012

Very close to Boston's Hynes Convention Center, which is great for me when I come to town for conferences instead of being ripped off by conference hotels. Very friendly staff, and very helpful. Rooms are clean, nice and they have all you need. Third time I stay here, a really nice place.

Room Tip: Choose the "boutique" rooms, MUCH better decor.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 10, 2012

I used the internet to find a hidden gem of a hotel for an overnight stay in Boston. I gave the Chandler Inn a try and was very disappointed. Shoe box room, with the bathroom sink being the smallest one I have ever seen. The bed was advertised as a queen size, but it was only a twin. The mattress was aged and very hard. Sheets were paper thin and felt scratchy, with the pillows not much better. No amenities in the room. Shower was missing some of the glass and the door was broken.

  • Stayed December 2012, traveled with friends
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Chandler Inn

Address: 26 Chandler Street, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#43 Romantic Hotel in Boston
#45 Business Hotel in Boston
#54 Family Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:2.5 star — Chandler Inn 2.5*
Official Description (provided by the hotel):
The Chandler Inn is a small European style Boutique Hotel located in Boston's hip and historic South End. Featuring 56 renovated Boutique Guest rooms designed to be both chic and comfortable by two of Boston's hottest interior designers. Complimentary wifi is available in every guest room.Located on Charming Chandler Street in Boston's South End, surrounded by beautiful tree lined streets, brick sidewalks and historic Brownstones. Within walking distance of Newbury Street, Tremont Street's Restaurant Row, Copley Square, numerous restaurants, shops, business centers and attractions.The Chandler Inn Hotel is staffed 24 hours a day with friendly, knowledgeable personnel. In addition, The Chandler Inn Hotel offers an online Concierge AP designed by Toursphere,featuring nearby restaurants, self guided walking tours, maps and shopping information to enhance your visit to Boston. The Chandler Inn Hotel makes the ideal home base for your next visit to Boston. ... more   less 
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Also Known As:
Chandler Hotel Boston

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