Called and inquired for dinner timings on Christmas day before going to the restaurant and was told the dinner is open till 1030pm, upon reaching there just a little after 9pm it was a different story. The hostess and the manger informed that they were only open till 9pm and now the kitchen is closed....then we sat ourselves in the bar for drinks and Daniella informed that the section was booked (no 'reserved' signs were put), however after stern insistence we were allocated a table and then service was horrific with her.
And then comes in Kelsey, a perfect star and makes the evening very warm and welcoming. So finally we got our drinks and food from the room service menu but at least there was service with a smile :)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.