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“Looking forward to my stay at The Inn at Longwood Medical” 5 of 5 stars
Review of The Inn at Longwood Medical

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The Inn at Longwood Medical
3.0 of 5 Hotel   |   342 Longwood Avenue, Boston, MA 02115 (Fenway / Kenmore)   |  
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Ranked #45 of 77 hotels in Boston
Bozeman, Montana
1 review
2 helpful votes 2 helpful votes
“Looking forward to my stay at The Inn at Longwood Medical”
5 of 5 stars Reviewed June 19, 2013

I know many may think that writing a review before my actual stay at The Inn at Longwood Medical may seem premature but I am writing to rave about the treatment I have received from Bill Davies in booking my reservation. My daughter will be undergoing scoliosis surgery at Boston Children's Hospital at the end of June and before booking our room at The Inn I spent many hours searching the internet for an acceptable place to stay. Because we are traveling to Boston from Montana and we will need to be in the Boston area for a two - three week period I was searching for extended stay accommodations. I looked at hotels, apartments, bed and breakfast, you name it - any place that would provide a small kitchenette, refrigerator, easy access to food and a place that would afford my daughter the ability to recover in comfortable surroundings after her release from the hospital. I had the good fortune of speaking directly to Bill Davies during my initial phone call and from all that Mr. Davies and The Inn at Longwood Medical offered us I knew then that I was making the right decision to book our stay at The Inn. I can't express enough how important it is to a parent who has a child facing major surgery to have someone on the other end of the phone line assuring you that your needs will be taken care of and that they are looking forward to meeting you when you arrive in Boston. Mr. Davies booked us a room with a kitchenette and stresssed to me that if there was anything my family required during our stay at The Inn all I needed to do was to ask. Having had the good fortune of coming in contact with Mr. Davies drives home the expression that "a little bit of kindness goes a long way". While I am not looking forward to having my child undergo scoliosis surgery, I am looking forward to our stay at The Inn at Longwood Medical. Reni

Stayed June 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hamilton, Bermuda
1 review
3 of 5 stars Reviewed June 19, 2013

If you are looking for a room with perfect proximity to Children's Hospital of Boston - then this is it. Rooms are clean, and staff are very helpful. Ask for a renovated room. Prices are okay, yet overall, you are staying here for the proximity to Children's Hospital (just a short walk).

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gayle S, Manager at The Inn at Longwood Medical, responded to this review, June 20, 2013
Thank you very much for staying with us and for submitting a review. The staff and I truly appreciate your feedback. Hope your visit to Children's Hospital went well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed June 18, 2013 via mobile

Should have known better. Cheap sleezy outdated and grimy place. Two hundred dollars a night and elevator not working. Had to carry my luggage up 5 floors. No one bothered to help. Worst experience ever.

  • Stayed June 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gayle S, Manager at The Inn at Longwood Medical, responded to this review, June 19, 2013
On behalf of the staff and I please accept our apologies that the elevators were not working when you checked in. There was a fire alarm in the building which shuts down the elevators for safety reasons and then have to be reset. I understand not having help to the fifth floor is unacceptable and again I apologize.
If you wish to discuss further please email the General Manager at bstiglets@innatlongwood.com and include a phone number please . Would welcome the opportunity to discuss the elevator situation and other comments from your review.
Thank you
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Huntington, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 18, 2013 via mobile

This hotel is a ten!
Excellent service and great accommodations
A real value and location to Dana Farber can't be beat
Breakfast included as well
Staff friendly and very helpful
The place to stay for appointments at the medical center

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2013

Excellent location and service, especially Lost and Found! Noah was very helpful and responded promptly and politely to return my computer power cord which I had left behind. The location is outstanding for anyone visiting the Longwood Medical area

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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gayle S, Manager at The Inn at Longwood Medical, responded to this review, June 18, 2013
Thank you for the review and mentioning Noah. Glad your item was found and thank you for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Haven, Connecticut
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 14, 2013

stayed here because had medical appointments at Children's Hospital in early morning next day. Can't beat the location walking distance to all the hospitals in the area. Comfortable and clean, very nice restaurant (and I was surprised to find out that a very nice continental breakfast was served for free with our stay). Staff was friendly and helpful. Parking garage is right under the hotel and guests get a discount- park for 20.00 a night(which is pretty good for downtown Boston!). Not a fancy hotel, but has everything a traveler needs and recently renovated bathrooms. Beds are firm and would have liked softer pillows, but that would be the only complaint. Have stayed at this property in years past, never disappointed, but this was the nicest experience yet. One last thing, special rate for families or patients having appointments/staying at one of the area hospitals- a very reasonable rate for downtown Boston.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarksboro, New Jersey
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 14, 2013

Great location when visiting The hospitals. - short walk. Plenty of places to eat. An ideal location. Rooms okay I bit high but worth it. No hassle with a car and parking. Restaurant service in the morning a little slow but the continental breakfast is a nice perk.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Inn at Longwood Medical

Address: 342 Longwood Avenue, Boston, MA 02115
Phone Number:
Location: United States > Massachusetts > Boston > Fenway / Kenmore
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Best Value Hotel in Boston
#40 Family Hotel in Boston
#46 Business Hotel in Boston
#47 Romantic Hotel in Boston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Inn at Longwood Medical 3*
Official Description (provided by the hotel):
This full-service hotel is walking distance to key area attractions such as the Fenway Park, Museum of Fine Arts, Boston Children's Hospital, Brigham and Women's, Dana Farber, and Harvard Medical School, Boston University, Colleges of the Fenway Northeastern Univeristy and Boston College. Easy access on the Green Line of the MBTA public transportation. Concierge service for Historic Tours of Boston and tickets to major events. ... more   less 
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Also Known As:
Best Western Plus Boston - The Inn At Longwood Medical Hotel Boston
Best Western Boston
Boston Best Western

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