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“Pleasant stay!” 4 of 5 stars
Review of The Inn at Longwood Medical

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The Inn at Longwood Medical
3.0 of 5 Hotel   |   342 Longwood Avenue, Boston, MA 02115 (Fenway / Kenmore)   |  
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Ranked #45 of 77 Hotels in Boston
Malmo, Sweden
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
“Pleasant stay!”
4 of 5 stars Reviewed January 6, 2013

I stayed at this hotel during a conference at Harvard University. It is located nearby the school of medicine. So the location was perfect for my demands. The staff in the reception were very friendly and eager to help. Breakfast was not included, but on the other hand there was a restaurang in the hotel where you could buy breakfast. My room and bathroom was big and clean. I would be happy to stay there next time I'm in Boston.

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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598 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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English first
Boston, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 28, 2012

Hello to all and welcome to Boston. This Inn is exceptional. The staff was friendly and very helpful. I stayed on the 7th floor in a suite style room and it was beautiful. The room was updated with the latest amenities and extraordinarily crisp and clean. I had my holiday party nearby and needed a place to crash for the night. I am a pretty fussy sleeper and I slept like a content little baby. The only bad part was having to leave. I will most certainly recommend this Inn to all my friends, family and clients that need a great place to stay. Thank you to all at the "The Inn at Longwood Medical".

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boston, Massachusetts, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 27, 2012

Over the past year we stayed at this Best Western three times. In all instances the staff assisted in making what is a very stressful event more relaxed. The arrangement with the restraint and the food is very good and we look forward to when we can stay here for a recreational stay. We will definitely stay here again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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Williamstown, Massachusetts
Top Contributor
159 reviews 159 reviews
59 hotel reviews
Reviews in 75 cities Reviews in 75 cities
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed December 26, 2012

After reading the mixed reviews, I was not sure what to expect. But, I was pleasantly surprised by the Inn at Longwood. We had two different rooms (we needed to add one night on to our stay). The rooms were both comfortable and the first on the 5th floor was spacious with a suite-like feel. My only complaint was about the pricing. With out daughter having surgery at Children's the hospital rate we were offered was 169 (the hospital literature says the rate is 159), but they did not have that room available and said the charge would be 179. I was able to get the same room for 146. on booking.com. I called to see if the hotel would match the rate and the front desk person was kind of rude about it. Booked online and didn't have any problems.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boston, Massachusetts
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 19, 2012

We loved staying at the Inn. Everybody was truly exceptional - very professional, polite and superhelpful - the cleaning staff, the receptionist, the luggage person - simply run out of their way to help you. I especially want to thank Bill Davies and Antonio (don't know the last name) - they were amazing. The Inn went out of their way to accomodate our friends who were international visitors and whose child was having a heart surgery across the street from the Childrens. Everything was clean and nice. We and the family were extremely grateful for the amazing staff at this Inn. Cannot recommend them high enough. Thank you.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 14, 2012 via mobile

During a visit to Boston Children's, we chose to stay at the Inn at Longwood Medical for two reasons:
1) location - it's literally next door to the hospital
2) recommendation - the cardiac unit a BCH recommends it

Overall, our stay was adequate - the room was clean (thanks to a bizarrely persistent cleaning staff), the desk staff friendly and helpful. However, our room had a couple of issues.

The lesser was a bathroom with no visible means of ventilation. Not only did this mean turning the hotel room into a sauna after every shower - a cold sauna, which I'll address in my next point - but it also made for an unfortunate odor, given that we were traveling with a 2-year-old.

The greater complaint was that the room was drafty and cold. At some point, the windows had been screwed shut, but weren't fully closed when that happened. Not only could we hear every street noise outside our sixth floor room, but I could feel drafts when the wind picked up. We could somewhat remedy this by turning on the heater, but that led to a situation where it was sweltering hot inside to room, cold by the window, and the heater wouldn't shut off (because it was by the window).

Plus, sauna from the shower.

Talking to other guests, it seems that this is only our room; other guests did not have this issue.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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florida
Top Contributor
81 reviews 81 reviews
16 hotel reviews
Reviews in 34 cities Reviews in 34 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 11, 2012

Stayed here while visiting a college in Boston. Room was ok, but heat was on and couldn't see to shut it off - no lighting near controls. View nothing to write home about but it was convenient to stores, food, etc.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Inn at Longwood Medical

Address: 342 Longwood Avenue, Boston, MA 02115
Phone Number:
Location: United States > Massachusetts > Boston > Fenway / Kenmore
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#41 Family Hotel in Boston
#44 Romantic Hotel in Boston
#49 Business Hotel in Boston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Inn at Longwood Medical 3*
Number of rooms: 155
Official Description (provided by the hotel):
This full-service hotel is walking distance to key area attractions such as the Fenway Park, Museum of Fine Arts, Boston Children's Hospital, Brigham and Women's, Dana Farber, and Harvard Medical School, Boston University, Colleges of the Fenway Northeastern Univeristy and Boston College. Easy access on the Green Line of the MBTA public transportation. Concierge service for Historic Tours of Boston and tickets to major events. ... more   less 
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Also Known As:
Best Western Plus Boston - The Inn At Longwood Medical Hotel Boston
Best Western Boston
Boston Best Western

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