We stayed one night in this hotel and had to move out to a different hotel we were booked for 2. There were sirens all night,helecoptors landing and doors slamming and a huge air handling units outside our window we didn't sleep a wink.The hotel is a strange set up and a bit tatty.it is surrounded on all sides by hospitals which is fine if this is what you need but we were booked in here by AMerican Tours International who clearly have no idea where this hotel is as they advise it's a 5 min walk to the city centre it's 1.9 miles and there are no restaurants or other services in the area. Staff were helpful but can't change it's location.ATI no help at all.

The Inn is convenient not just to the medical mega-center but also to the colleges, fine arts and Harvard Med School clustered in this interesting part of Boston.

But what a weird place. The lobby consists of the reception desk, two chairs and one computer -- the hotel's "business center. The decoration is so minimal that it reminded me of Best Western motels along desolate highways of my childhood. Not what you'd imagine in the most intellectual corner of America's most cultured city. Above the non-lobby is a food court and mall, with a few conference rooms. The hotel rooms occupy floors 5-8. The desk clerk was unable to figure out how to call a taxi (although he managed after calling a colleague to help).

I was given a huge room, with a small microwave, fridge and living room and 2 big TVs, clearly designed for longer term stays connected to medical consultations or visits. But the large room had only one tiny window, with an oblique view of the food court and no outside light. There was no ceiling light in the main large space, either. Depressingly dark at any time of day. The six hangers would not have provided the couple in the two queen-size beds with hanging space for even 2 days worth of clothes. And the coffee maker offered no tea and only plasticized cups.

The beds were comfortable, and there was no odor or noise, but the place seemed dated and tired -- no place that anyone would want to spend much time. One big plus: Reliable free internet access.

I booked this hotel through Priceline a couple months before my stay, and I originally made the reservation for 2 rooms. The other couple that my wife and I were traveling with could not make it because of Hurricane Sandy, so I was worried that I would not get a refund since made the reservation through Priceline. I worked with Bill at the hotel and he was very accomadating to my request, and said to call Priceline and have them call him at the hotel and he would give them authority to cancel the one room. This all worked out, and Priceline canceled the one room and gave a refund. Without Bill this would not have happened. He also honored my request for a quiet room away from the elevators and ice machine.

Re: the hotel - I was not sure what to expect since there are some negative reviews, but we were very pleased with the hotel from the check-in (checked in 3 hour early!!), to the room (clean and spacious), to the location (5 minute walk to the Green T line!). I am not sure what people expect when booking a hotel that is less expensive than the downtown hotels that cost 2 to 3 times as much, but for what we paid and got, it was worth every penny! My only regret is not parking in the garage next to the hotel - instead I parked at Woodland station and came in, but I would have rather had car there then deal with train back to my car at end of the trip. If traveling on the weekend, don't be afraid to bring car to the garage - it was not that busy on Saturday or Sunday.

Another cool thing is the approximity to a quick breakfast (DD, McD, Brueggers) all right there!

My sister was recently in Brigham & Women's Hospital, and I found myself in Boston without a car. This hotel was wonderfully convenient, and it would only take me 6 minutes to walk to the hospital. During this short walk I actually passed by 2 other hospitals on the way: Children's Hospital and the Dana Faber facility.

Reservations were a tad difficult to come by, but with perseverance they were able to get me in as the date of surgery approached. Because many people are there to visit loved ones in the hospital, they have a lot of cancellations when the patients are released. So, don't give up if you can't obtain a reservation on your first call.

The room was OK though not luxurious. Like someone else it appeared that something was spilled on the wall and never quite cleaned up properly. I did feel like it was very clean and the bed was extremely comfortable. Be careful when using the bathtub. For some reason it was elevated in the room I was in, and it was a long step down to the floor. When you're wet, this can be a hazard.

I took advantage of the card for a free continental breakfast and thought it was great. Most mornings I had breakfast in the attached food court and was very grateful to obtain my McDonalds iced coffee each morning.

If a family member had to be in one of these hospitals again, I would not hesitate to stay at this hotel.