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“Totaly Awful” 1 of 5 stars
Review of The Inn at Longwood Medical

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The Inn at Longwood Medical
3.0 of 5 Hotel   |   342 Longwood Avenue, Boston, MA 02115 (Fenway / Kenmore)   |  
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Ranked #44 of 77 Hotels in Boston
Edinburgh
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
40 helpful votes 40 helpful votes
“Totaly Awful”
1 of 5 stars Reviewed November 2, 2007

Myself and a friend specifically booked a room with 2 beds. When we arrived we were informed that none were available and that they had put us into a room with a single queen sized bed. This, considering we were two male friends travelling, was certainly not acceptable. The only option was to PAY for a fold-out cot to be wheeled into the room. The hotel is also connected to a hospital, so be prepared for sick people wandering the corridors and constant ambulance sirens outside your bedroom window during the night. Our room was also never cleaned, with dirty mugs and glasses being left unwashed for the entire stay. At the end of our stay we noticed a sign which read "if we can help with another stay at a best western please ask". It happened we were travelling down to New York so asked if they could find out availability in NYC at a best western. The concierge told us that he wasn't going to help us and to look up the number in a phone book and do it ourselves from the phone is our room. We were then billed for the calls. All in all, it’s been one of the worst hotel experiences I have had and would heartily discourage anyone who is considering staying at this hotel.

Stayed October 2007
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702 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
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English first
Lansing , MI
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 10, 2007

We just returned from a four night stay at The Inn. We really enjoyed the large room and the way housekeeping kept it looking wonderful during our stay. After a long day of sightseeing we knew that we would be coming back to a clean and well tocked room. We were delighted that it was close to the T and tat there were places to eat right there. The room service was great too. There were no problems with checking in or out and the staff was incredably nice. It is defintaly somewhere we would stay again.

  • Liked — Everything
  • Disliked — The view from our window
  • Stayed October 2007, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Inn at Longwood Medical

Address: 342 Longwood Avenue, Boston, MA 02115
Phone Number:
Location: United States > Massachusetts > Boston > Fenway / Kenmore
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#36 Romantic Hotel in Boston
#48 Business Hotel in Boston
#49 Family Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — The Inn at Longwood Medical 3*
Number of rooms: 155
Official Description (provided by the hotel):
This full-service hotel is walking distance to key area attractions such as the Fenway Park, Museum of Fine Arts, Boston Children's Hospital, Brigham and Women's, Dana Farber, and Harvard Medical School, Boston University, Colleges of the Fenway Northeastern Univeristy and Boston College. Easy access on the Green Line of the MBTA public transportation. Concierge service for Historic Tours of Boston and tickets to major events. ... more   less 
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Also Known As:
Best Western Plus Boston - The Inn At Longwood Medical Hotel Boston
Best Western Boston
Boston Best Western

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