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“Careful its cheap but shabby!” 1 of 5 stars
Review of BEST WESTERN University Hotel-Boston/Brighton

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BEST WESTERN University Hotel-Boston/Brighton
3.0 of 5 Hotel   |   1650 Commonwealth Ave, Boston, MA 02135 (Allston / Brighton)   |  
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Ranked #63 of 77 Hotels in Boston
London
Top Contributor
91 reviews 91 reviews
8 hotel reviews
Reviews in 22 cities Reviews in 22 cities
34 helpful votes 34 helpful votes
“Careful its cheap but shabby!”
1 of 5 stars Reviewed August 16, 2007

Nice staff but the place is well past its best. When we checked in our initial impression of the room was not good. The A/C was not really working and the fridge in the kitchenette would not close properly. The room was clean but needs updating. My wife could not sleep as we were in a double room and it was too hot with non functioning a/c.

The positives :

Nice area
Helpful staff

Negatives
Poor parking( not enough)
Rooms are shabby

Will not be going back.

  • Stayed August 2007, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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334 reviews from our community

Traveler rating
    89
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    30
    19
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157
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47
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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ontario
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 12, 2007

We stayed here for one night. It is easy to get to the heart of Boston on the subway. The rooms are spacious and the free breakfast is good. We got there early and they let us check in early. The area seems safe. We would stay there again for sure. We covered the stay using over Airmiles, which was an extra score.

  • Liked — Big rooms
  • Disliked — No pool
  • Stayed August 2007, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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massachusetts
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 15, 2007

The staff was great to us and the rooms were immaculate. The rooms were extremely clean. We were visiting boston university with my daughter and it was only a ten minute ride on the train that is only one block from the hotel. I was impressed when the staff informed me that the hotel will be completely renovated by April. They have a great breakfast that is served in the lobby with tea, coffee, cereal, waffles, and a lot more. The free parking is something that you can't find in many places around boston. We also took the train to downtown one day and it was really convenient. The hotel and staff exceeded my expectations. The hotel was great and I can't wait to go back and see what its like after the renovations are complete. I will back here every time I am back in boston.

  • Stayed January 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
80 helpful votes 80 helpful votes
1 of 5 stars Reviewed November 12, 2006

We booked this hotel because the Boston College website listed it as a local place to stay. We planned on staying two nights and we had booked two rooms at a rate of $169.00 per night.

When we arrived my husband commented that it looked like "The Bates Motel". Once inside our room - we were horrified. The room had been decorated in the 70's and had never been updated. It was extremely shabby and the bedspreads and carpet were stained. Worst of all was the disgusting smell of smoke and stale air.

It was so bad that we told the front desk clerk that we didn't want to stay there - the clerk informed us that he may have to charge us anyway. We told him fine, knowing that we would stop our credit card payment and make a formal complaint against the hotel.

Our trip to the Boston area ended up lovely. We checked into the Doubleday Suites and were very happy there. The rate at this hotel was actually less expensive because a two room suite was $199.00 and accommodated our family just fine.

The bottom line is DON'T stay at the Best Western Inn in Boston.
There are so many other options of great places to stay!

  • Liked — location
  • Disliked — everything else
  • Tips/Secrets — do not stay here
  • Stayed November 2006, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Tx
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed October 17, 2006

I stayed at this hotel for 2 nights in October. The hotel was very clean, seemed to be in a very safe neighborhood, and provided an adequate breakfast. It was a one block walk from the Green line (B branch, Washington St).

However, the hotel is rather far from downtown. The trolley ride is very very slow and tedious and I found the green B line trains to be the most infrequent. As such, it usually took us at least 30 minutes to get to downtown. In addition, on the second night, we were kept awake by a loud party from about 2am-3am. I called the front desk, but found them to be extremely unhelpful and completely unconcerned.

The hotel was the best value that I could find that was still in a decent neighborhood. Again, it was clean and there were no problems with the room itself. However, due to its inconvenient location and unhelpful staff, I will not stay there again.

  • Liked — Well priced, clean room
  • Disliked — Distance from downtown, noise concerns
  • Stayed October 2006, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
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Leeds, United Kingdom
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 16, 2006

This hotel is in a great location as local transport into Boston is only 200yards away. Overall we we very happy with our stay and the condition of the room. The staff are very friendly and helpful and we were able to park right outside our room. Our room was a King Suite which had a seperate kitchen/living room and had the bonus of having a large TV in both rooms.

The main problem with this hotel is that the breakfast area is very very small which meant getting as much as we could carry and going back to our room to eat. There is also some noise from the trains which start running at 5:30am. Overall we were happy and would stay there again.

  • Liked — Location for transport
  • Disliked — small breakfast area.
  • Stayed September 2006, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Portland, OR
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed October 7, 2006

I ended up getting this hotel through Priceline. There was a conference in town and I had a hard time finding anything else, even through regular reservations. Overall, I was very disappointed. To start off, my first room had a shower that the wall had been busted out and mold wasv everywhere. There was also no kitchen and the hotel lists that every room has a kitchen (it must be saved for Priceline customers). I was moved promptly to a room a bit larger, with a kitchen, and at least it was in tact.

Pros:
- Staff was nice, unexperienced, but nice
- Location was quiet, residential, and right next to the T

Cons:
- Very dirty! The bathroom was infested with house centipedes...I saw a family of them.
- Bathtub did not drain (took about an hour after the shower was finished. I asked everyday for it to be fixed, but it never was.
- Large groups stay here. While the neighborhood is quiet, the group can have lots of parties.
- Non-smoking room smelled of thick smoke.

I did report my unhappiness to the corporate office and they said I would be contacted by management. No one ever contacted me. This hotel has potential because of the location, but need a complete overhaul.

  • Liked — Location
  • Disliked — The dirtiness
  • Stayed August 2006, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN University Hotel-Boston/Brighton

Address: 1650 Commonwealth Ave, Boston, MA 02135
Phone Number:
Location: United States > Massachusetts > Boston > Allston / Brighton
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#61 Business Hotel in Boston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN University Hotel-Boston/Brighton 3*
Number of rooms: 74
Official Description (provided by the hotel):
The Best Western University Hotel Boston Brighton is located minutes from downtown Boston offering complimentary continental breakfast, guest parking and hi-speed wireless internet. Steps to the Green Line T, our guests have easy access to Boston College, Boston University, Northeastern University, Harvard University and other Boston universities. Save money while visiting Boston. ... more   less 
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Also Known As:
Best Western Terrace Hotel Boston
Best Western Boston
Boston Best Western

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