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“Great time and location!” 4 of 5 stars
Review of Beacon Hill Bed and Breakfast

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Beacon Hill Bed and Breakfast
27 Brimmer St., Boston, MA 02108 (Beacon Hill)   |  
Hotel website
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Hotel amenities
Ranked #21 of 45 Boston B&B and Inns
Palm Bay, FL
1 review
“Great time and location!”
4 of 5 stars Reviewed October 1, 2007

My sisters and I met in Boston for a long weekend and stayed here. We found the place to be quite suitable for what we were looking for. Susan Butterworth made us feel right at home, and accomodated all our requests immediately. The two dogs were wonderful and greeted us each evening as we came home. Meals were fine, and when we asked for things off the original breakfast menu, she quickly agreed. The location is spectacular and it was everything we were looking for.

Stayed September 2007
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30 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Babylon, NY
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 17, 2007

Upon arrival we were greeted by the owner Mrs. Butterworth. We were given keys and very strict instructions on how she preferred to have the front door locked as we came and went. Upon entering, it was apparant that we were in the owner's - own home. The home was hot, dark and had an old, musty smell. There were two very pleasant dogs, which unfortunately just added to the the overall aroma of the home. Upon climbing the staircase, we were advised to shut the lights off, whenever possible. This meant we had to leave the building dark, and arrive with it being - equally dark. The home was neither fresh or inviting. We found used soap and shampoos in the bathrooms. We found used clothing hanging in the bedroom closets. The owner seemed just too conscious about the cost of lighting and given the overall condition of the house, we were left with the opinion that this establishment could be experiencing financial difficulty. The website for the location quoted air conditioning as an amenity, however we only found open windows and (1) one table top fan per bedroom. The linens were musty, the couch had a dirty smell to it and there was enough dust on the upper hall table, that we literally "signed in" on that dusty surface. The upper hall has a very tall ceiling and we noticed the smoke alarm just sitting on that hall table? The other couple in our party lost electricity in their bathroom within the first hour. The owner blamed that on current construction on the 3rd floor. We left for dinner and researched another hotel to stay at. We arrived back at the location later that evening and found the house to be completely dark. The upper bedrooms were extremely hot and humid. We packed our bags woke the owner up and advised that we were leaving. To our continued surprise, the owner said "nothing", literally "nothing", as she closed and locked the door behind us. This could explain why the owner insisted on getting the one night room deposit, via personal check only.

We left with the impression that the owner has experienced all of this before. By definition, this is not a bed and breakfast.
We should have been warned about any construction at the site as well as there being "no" Air Conditioning. We felt very deceived. We also learned never to leave a room deposit via personal check. We lost our two room - one night deposit <$500.00> , but thankfully, we were able to salvage our much needed vacation by choosing to leave. Stay away from this place, Boston has so much more to offer.

  • Liked — Leaving it.
  • Disliked — Losing our one night deposit.
  • Stayed July 2007, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Long Island, NY
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed July 16, 2007

I should have joined this website a long time ago. I will check it before I stay anywhere else again. This B&B lists a/c as first amenity. Actually, electricity would have been nice since the proprieters idea of a/c is a fan. No joke. Rooms were grand with antiques, but lived in by someone (literally) used soap, shampoo bottles and toiletries in bathrooms. I don't expect someone to supply my toiletries, but I don't expect to clean up someone else's either. Clothes/shoes in closets, so don't think of unpacking. The house was musty, smelled and was not vacuumed or dusted. The two dogs living there were happy, friendly and made us feel more welcome than the owner, who made us feel as if we were intruding and this was an imposition on her. Privacy is not an option as there are no locks on the bedroom doors. Safety isn't either as the first alert fire alarm was sitting on an end table in the hall. As there were problems with the electric not working and the ceilings were a good twenty feet high, I can't see how the alarm would have done any good (smoke rises). We were with another couple and after dropping off our luggage and attemping to settle in, we went to get something to eat for dinner, during which we decided to chalk up the $250/nite/per couple (1st night pre-paid by check as requested by owner) to a learning experience and sought out a hotel to stay in. When we informed the owner we were leaving, she could've cared less. Refund or some kind of discount for misleading info about her B&B??? Don't let the door hit you in the [--] on the way out.

  • Liked — the dogs
  • Disliked — cleanliness
  • Stayed July 2007, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Iowa City
1 review
4 of 5 stars Reviewed June 23, 2007

My spouse and I arrived in Bean Town after a 24 hour ordeal of overseas travel. We both were looking forward to staying in a brownstone in Beacon Hill as we had both business and pleasue scheduled for our 4 day stay. I found the accommodations as understated elegance et charm and a very "make yourself at home" ambiance. The 2 onsite pets were very respectful to our entry and after a short while treated us like family. The proprietor was ameniable to any of our requests though we are pretty self sufficient she was a quality historian and a local resident who really had a take on Boston and the neighborhood. The history of the property and its contents was a charming segue into feeling right at home. The room was of grand proportions with lovely antiques. The new addition of the bathroom really made for quite a stunning suite. The organic market style breakfasts were delicious and quite Parisian. I would recommend this to the savvy traveller whom is interested in Boston city life. This is not your usual wholesome country B&B experience but rather an enchanting slice of life in the heart of beautiful Beacon Hill (flats). Au revior!

  • Liked — location, history, antiques, Charles River
  • Disliked — under construction in household and neighborhood
  • Stayed May 2007, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Dublin
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 16, 2007

Having travelled for three weeks throughout New England and staying in some lovely Inns we arrived in Boston to stay at the Beacon Hill B&B. which is a very upmarket area of the city. We were greeted by the owner and the first thing we noticed that the place was almost in darkness when we arrived. Our room was large and fine but freezing cold with no heat turned on and the evening was wet and cold. After travelling from the Cape all we were offered was a share in the owners bag of popcorn.

We went out for a meal and when we came back the heat was still not on and again the place was in darkness. We had to approach the owner twice to get the heat put on so the room could feel warm. Again as soon as she went down the stairs the lights were turned off and I realised she doing it deliberately to save money.

For $250 per night you would have imagined light and heat would be on constantly. Breakfasts were mediocre and not up to the standard of the Inns we had stayed in and we felt the owner wanted us out as soon as the breakfast was finished. Another nice couple from Texas who were very well off, concured with our views completely saying it was the worst B&B they had stayed in also.

A second night we came home at 7.10pm to find the heating again off and our room freezing and the heating did not come on until 8.00pm

I emailed the owner on my return home and she was upset to find we were not happy with our stay. My view is at $250 a night one would get better value in a hotel and I would not reccommend this B&B to anyone to stay in due to our experience.

In my email to the owner, Susan Butterworth I suggested a number of changes she would need to undertake to make the place welcoming, warm and bright and much better value for the money she was charging.

  • Liked — Nice building and rooms
  • Disliked — Lack of heat, no lights on, not welcoming, mediocre breakfasts
  • Stayed October 2006, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 stars Reviewed June 18, 2006

Must say that this proprietor should not be in the hospitality business. Extremely cool and aloof, she hardly makes you feel welcome as a guest in her home. House is grand but is kept very dark and smells like moth balls… No chance to unpack because there are clothes/personal items already occupying closet/dressers. Used soap bars / shampoo bottles in bathroom didn’t make me feel like it had been cleaned very well. If you are traveling in the summer, be prepared to bake while you attempt to sleep - - no AC or electric fan.

Also, the breakfast was nothing special. While not expecting much, I was surprised with the uninspired breakfast menu. Put down a couple of generic cereal options along w/some mediocre French toast and there you go.

While the price of $250 a night is not lacking, just about everything else was in one way or another. I could let a few of the other things slip if the proprietor didn’t make you feel like a paying intruder. Check out other places…

Stayed May 2006
Was this review helpful? Yes 3
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A TripAdvisor Member
1 of 5 stars Reviewed February 28, 2005

This is a home, not an official b&b; clothes in closets, soap in shower. The Hostess is not warm nor friendly.

Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Beacon Hill Bed and Breakfast

Also Known As:
Beacon Hill Hotel Boston
Beacon Hill b&b
Beacon Hill Hotel
Address: 27 Brimmer St., Boston, MA 02108
Phone Number:
Location: United States > Massachusetts > Boston > Beacon Hill
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #21 of 45 B&Bs / Inns in Boston
Price Range (Based on Average Rates): $$$
Official Description (provided by the hotel):
Best Boston location, an easy walk to historic sites,Freedom Trail, Boston Common, Boston Public Garden, restaurants, shopping, public garage, subway (Charles/MGH). 2 large bed-sitting rooms, each with private bath in elegant 1869 private home. One has a queen bed, the other a double, plus each has a large sofa-bed. Full home-cooked breakfast included, NO 14% hotel tax, as this is a private home shared by owner and two sweet dogs, who have been receiving guests for over 25 years. 3 night minimum stay except during the winter- 2 night minimum ... more   less 
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